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    Gold Point Realty

    4.2 (5 reviews)
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    Paradise Family Realty

    Paradise Family Realty

    (27 reviews)

    I recently purchased an investment home in Victorville. I interviewed a half dozen local property…read moremanagement options in the area and Paradise Family Realty was an easy choice. The other management companies were treating me like a number, you know how it goes. If a management company doesn't care about their land lords, it is safe to assume they're not going to treat your tenants and their families any better either. When I called the Paradise Family Realty office I got in touch with Nabeel. Set aside for a moment how surprised I was to get a pick-up on the first couple of rings, Nabeel was immediately sincere about earning my business. I didn't feel like I was being given a routine sales pitch or the sense he was at all desperate for business which, in my opinion, are dead giveaways of a failing company. Instead, he was interested in my expectations and my thoughts on the future of my investment. Nabeel explained how he operates his business to help me determine if his company would be a good fit. Customer service is extremely important when dealing with renters as a land lord. I couldn't make a scheduled appointment with him and made a call to his personal line very early in the morning to leave a message, he picked up! He explained it wasn't a problem so I came in at another time to talk business with him. When I arrived at his office, he again wasn't pushy at all. There was no "it costs this much, here are my rules" that I was getting from other agencies. He spoke proudly of his family and his philosophy on good business. People, this is rare in Victorville. If you're from the area you know this all too well. We have a bunch of crooks in this town looking to make a quick buck, but Nabeel is passionate about his family's name, which is well known in Victorville in fields that have to do a lot in people's well-being, like medicine, where his office neighbors at the moment. He went on to express how important he thought it was for the family in my rental property to be happy, and that really sealed the deal for me. I've been working with Paradise Family Realty for a few months now. I'm over seas so Nabeel set up an electronic transfer of rent to me. I sent my property inspection report to him with the identified issues and he had a professional quote in my inbox faster than I could have ever pulled it off myself. I get emails regarding my taxes and copies of all the paper work in a timely fashion. I don't know what else you can expect from a property management team, but as a landlord or a tenant this is pretty text-book service that is truly top of the line. Nabeel speaks highly of his company's clients, his name's credibility and is willing to work just about anything out with his clients. If you're worried that this review isn't genuine, feel free to email me at cmanginelli@gmail, I'll be happy to exchange numbers with you and get you a personalized review. Victorville deserves more premium quality customer service and I want to see this company succeed as it should. So in short, I couldn't be happier.

    I trusted Nabeel and Cassie to manage my first home while I was stationed away. Unfortunately, my…read moreexperience was extremely disappointing. The tenant they placed in my property stopped paying rent early in the lease and remained in the home for months during the eviction process. Throughout this time, communication was poor, concerns were not addressed in a timely manner, and important property management responsibilities were overlooked. I later discovered issues involving lease compliance, move-in documentation, maintenance concerns, renters insurance verification, and unauthorized pets that were not properly addressed. The lack of oversight ultimately resulted in significant property damage, financial loss, and unnecessary stress. When I finally regained possession of my home, it was left in poor condition and required extensive cleanup and repairs. I hired a property management company to protect my investment, but based on my experience, Nabeel and Cassie failed to provide the level of management and accountability I expected. I would not use their services again and would encourage other property owners to do their research before trusting them with their property.

    Gold Point Realty - realestatesvcs - Updated June 2026

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