UPDATED 07/22/2023: Emailed Alexis on 7/10 and after I spoke to an attorney, was advised to give them time to make it right. They were given 1-week to get me the final amount owed which would have fallen on 7/17. She called on 7/13 and stated that she didn't know that the dealership had to pay back a portion of the extended warranty refund but would get a check out to me right away. She waited 4 days to mail it and then mailed it to the wrong address even after I gave both herself and one of her staff the correct address. Alexis then emailed letting me know the check had been returned and at the advice of my attorney, since the requested receive-by date has passed, was advised to request that she overnight the check to me. It has been received now and they no longer own me anything. Check your extended warranty folks if you bought a car from them and a warranty, if you got rid of the car early, you may be owed money. UPDATED 7/10/2023: Heard back from the extended warranty company and Gold Star kept over $1000 of my extended warranty refund which is a Class C felony in the state of Oregon. I have contacted the police and an attorney! DO NOT BUY A CAR FROM THESE CROOKS!!!! If I could give them negative stars, I would. I got scammed into buying a car with a bad head gasket, slipping tranny and a multitude of other issues. If you get into the car and it has tons of little air freshener swatches in it, AVOID! I imagine they were trying to cover up the smell of oil....the car was dirty, hadn't been detailed, had ZERO gas in it and the battery was bad. After owning it less than 72 hours it left me stranded in the Jimmy John's parking lot where I ironically was meeting Alexis to finish signing my extended warranty paperwork. When I asked her for some assistance, she basically said there wasn't anything she could do, shrugged and left me there to deal with an inoperative car. Also, DO NOT make the same mistake I did and trust them to be transparent about your loan. I had been approved at other dealerships for similar amounts at less than 10% interest so I stupidly trusted them to have similar terms. Boy was I wrong!! It's my own fault for not checking before signing but they count on people not asking. My interest rate is almost 30%!!! Thievery!!! That on top of the $200 I had to fork out for a new battery and $500 to have it detailed, the thousands it would cost to have it fixed because they use a low end extended warranty company....I got out of the car as fast as I could. AVOID THIS DEALERSHIP AT ALL COSTS!!!!!!! Updating again as I just received my refund back from the crappy extended warranty company this dealership uses and it was $1000 less than was I was told I would get back after owning the piece of shit they sold me for ONLY 3 MONTHS!!!!! Nearly a $1500 penalty for paying off a warranty early and only having coverage for 3 months? I call BULL SHIT!! I will be filing complaints against this dealership with the BBB and telling everyone I know DO NOT BUY HERE!!!!! I know I hold some responsibility for rushing through the buying process and not asking the right questions but this place is a den of SNAKES and will rob you blind if they can get away with it! DO NOT BUY HERE! All of their so-called 4 and 5 star reviews are from the same people over and over! Fake reviews!! read more

I wish I could give 5 negative stars for this place. Alexis & Terry are the most dishonest shady people ever. They sold me a crap car with multiple oil leaks, bad tires, bad battery, faulty sensors they used silicone to try and cover leaks, the car hadn't even been detailed it was dirty and employees had been driving it. Within the first week of buying it I spent over $1200 just to make it drivable. bonus the front passenger door doesnt open from the outside (that they said they'd fix & never did) and they sold me a crap warranty. I tried to to get them to do the right thing and take the car back and give me my money back but they wouldn't. Johnny who worked there was the only half decent person, so I thought. then the poor guy ended up taking his life - which was so awful To hear. It's almost a year later and now I'm looking at another $1800 in repairs if not more. It is so discouraging to know there are people out there like Alexis and Terry at Gold Star Auto. People who are so deceitful. Truly how do they sleep at night? I almost feel sorry for them, what a horrible life they must lead, to be able to treat others with such disrespect& dishonest. If I had $ I would take them to court but then again if I had $ I wouldn't have been buying a used car on NE 82nd for $7K. DO NOT BUY FROM THEM! And if anyone else wants to join forces and build a case against them reach out! I have saved copies of all of my correspondence with them. read more

I would avoid this place. Let me start first by saying what the owner ( husband not his wife) said to me. He said you buy cars as is. I don't care if they break down in the parking lot. It's your problem. So now I will back up to the first day. They had the car parked on the grass. I took it for a ride. It drove nice. After buying the car. I walked out and seen anti-freeze under the car. The person that worked with me said it must be just over filled. But when he checked the radiator, it was about 3/4 of a gallon low. So the next week they looked at it. And burned out the relays to the fan. Their mechanic, who was a great guy. Had a heart attack and passed away. This is when the owner told me the car is my problem and I need to take it as is. I learned allot once I got home. I cleaned the car and found out the car fax said one owner. But found the registration that said it was a company car. Along with work that had been done on it. Saying there was issues with the motor. I was totally misled about the vehicle. I highly would recommend looking somewhere else for a car. read more

These people are shady and completely dishonest. They sold me a car that had an odometer rollback of 80 K miles. Not only that, the car has major issues. Never buy from here; you will regret it. read more

My dad bought a cheve blazer and they said "it's good and has no problems" and when we went to go put gas in it nothing happened but then my dad started to oil in the transmission fluid area it started pouring from the bottom so we went to go get his money back but they said "we cant give you your money back because of same warranty" and they said that there going to fix it and I don't think there going to fix anything. read more