Worst experience ever Went online during the dip. Liked the prices, made a small test order ($3000) on the website then another $5000 order when the price went up a week later. (It's lower now than when I ordered the 2nd order so they benefited more from simply fulfilling the order). EVERYTHING I ordered was marked as "IN STOCK" and NOT labeled as "pre-order of any sort. Paid both via Credit card because the two options were Credit card or E-transfer. I would normally do an e-transfer but clicking on the Credit card option didn't appear to have any extra fees attached. I paid exactly what was requested on the invoice (both times) and was sent a receipt via email for exactly what I paid for. Those amount were confirmed to be deducted from my Credit card. (only to see when I went online to check the shipping time on my account since it was delayed did I see a 3.75% processing fee still outstanding. (about $300.00) NOTHING is noted during this online purchase about any added fees.... and they didn't calculate it into my payment on my invoice so I have no clue what that's all about. Well, I emailed several times but they never reply. I called and they answered only to find out why my items were a month late. First time they answered with a "hello" leading me to believe I called a person rather than an official professional business. I was told some of the items were never in stock but were a "pre-order" and they had no idea when those items are coming in...... They wanted me to cancel my order (twice) but since I bought at the best time (for the first order at least) I just wanted them to send me the equivalent ounce value of what they actually DO have in stock at that moment. I told them to email me a list of what's in stock, I will choose new silver (and gold) and they can send that out. I also sent this request via email so they have my contact info. This is all after waiting almost a month for my order to go from "pending" to out for delivery (which didn't happen). What they did next was simple CANCEL my orders. No contact, No emails, No messages, no phone calls. No contact whatsoever. Not even a return on my Credit card yet. (which happened a few days later). They just cancelled my orders. All in all. Worst experience buying bullion so far. This was a TEST order. I have made and will make much larger orders, just never again with this unprofessional "business". They clearly failed the test.... To GoldStockCanada out of Toronto Canada. You can only defend this with an apology because you know everything I wrote was truthful. DO BETTER!!! This experience was totally abysmal. read more

I ordered a 100oz silver bar online and 2 days later they called me and told me I owe them more money. Very disingenuous. Took forever to ship and then I had to go in person where they handed me a more expensive bar. Changing the price after purchase in unethical and illegal read more

3 sellers not coming back after scam readings from assay. 14gr of 18k 22gr of 14k and 40gr of 10k was calculated as .397 not even .417. 10 years of buying and selling gold and young man says I must buy fake or filled. read more

Great service and consistently competitive prices!...I also love how they never close, offer free storage for a year and always take their time to explain every detail of the transaction...I haven't shopped anywhere else in years. read more

This was my first time selling jewelry. I had a broken gold necklace and received much more than I was expecting. The process was quick and the employee that I was working with was very knowledgable and friendly. I will definitely come back here if I need to sell something again. read more

Gold stock is my place to go for all my bullion needs or when I want to sell my valuable gold & gemstones & diamonds. The staff are professional and very friendly at the same time. They are very transparent and fair . I trust them fully and recommend them to people in my circle. read more

They show you a price inline and tell you a price on the phone but when you go in they give you a price every low from those prices so your screwed if you listen to them and make a long drive for nothing. I think the staff is very unprofessional people working there except for one. read more

Love the staff at this location, they are always polite and easy to do business with. Ive been buying and sell my metals with them for over 5 years now and I think they deserve this review. Young men working hard. Thumbs up. read more

I've bought and sold gold to this company and have been impressed with their excellent and friendly customer service and fair prices. I will be returning no doubt about it read more

Went to the Montreal place a few times, total rip off, they rig their machine so it shows a lesser karat on the gold. Avoid at all costs.

Unethical, Unprofessional, and at this point I would question the purity of their metal. Here's what happened. I called them on the phone and asked for Engelhard bars. They told me they had some and gave me a price on a 20oz bar($500.00). I told them I would stop in that today. Went in and they tried to upsell me to two 100oz bars, and told me it was all they had. I told them I wanted the 20oz bar I called about. The "supervisor" went and got it and proceeded to tell me it would be $200 more than I was quoted on the phone ($700.00). I told him I'd still take it and asked if they took a card and he said "Visa?" And I said yes and he said "Oh, we don't take visa it'll need to be cash". So, I said I'd pay cash. At this point he said he'd have to call his "regular" who buys Engelhard and see if he wanted it, he did and the guy wanted it, so he asked for my number and said "If he's not here by 5pm, I'll sell it to you." Okay, not cool, but I get it. He then asked if I wanted any 1oz Engelhard bars. I said "Maybe" and he brought some out. I picked out 7 bars and he said "Those are $40.00 each. I said "I'll take these 7 at $40 each" and went to get cash from the ATM. They (someone different) called while I was at the ATM and said "Our regular wants those too, but if you pay $75.00 per bar, we'll still sell them to you." Not cool. They did come down to $60.00 per bar and they thought that was okay. After a lengthy conversation with the "supervisor" he said "We don't know much about these bars(a blatant lie) and said "Someone else offered us more money after I said I would sell them to you". Unprofessional. Unethical. Should not have a PM's liscense. read more