Recommended by a friend who I know have a couple dogs that prefer NOT to be groomed, I figured my…read more20 year old rescue woukd be a challenge they could handle. Her 1st grooming; my rough coat Collie needed some professional TLC. not only did she look, smell and feel different she prance as off to show her new self to the world. Only reason for not giving 5 stars...? 4 is my tops....

Had a great experience at Lazy Bones. The owners were very kind and professional, and my large dog…read moresmelled amazing after his bath there. We'll visit again!

https://photos.app.goo.gl/LuBKn7yQuuGKxPxK9 My pup was there near 4 hours and he was rushed. I…read moreknow when my dog had a bath with soap and brushed. $50.00 and when I asked Diane to please fix him She said I will not..you upset me. Please fix the uneven cut.

Very inconvenient hours for pick up & drop off. No one answers the phone. You can schedule grooming…read moreby appointment but you can't schedule a time to pick up your dog if those hours don't work for you. It would be nice if someone called you back or let you know how your dog is doing. I wasn't offered a tour, felt rushed upon dropping off & they charged an extra fee for the afternoon pick up. I dropped at 5 picked up at 4pm and would have done so earlier if I could have. The place seemed over run by dogs like they took too many in & on top of it my vaccinated dog got kennel cough. Never again.

We spent the month of July in Portland and needed a good doggie daycare for our sweet Jack Russell…read moremix. Roscoes was there for us. Once they met him, they said we could drop him off any time they were open. The staff were wonderful! Our dog was happy when we dropped him off and when we picked him up. I really appreciated their "report cards" and photos of our dog with his friends there. We can strongly recommend them!

I would love to give Roscoe's 5 stars, however the last few times my brother has brought our dog I…read morenoticed on the webcams one employee in particular constantly on her phone. I don't know her name but at least the last time I saw her on camera had really short hair and was wearing a beanie of some kind. I'm not sure if that helps. The only time she would look up is if dogs were humping each other or if dogs were getting into a scrap. I understand that photos get taken to post on social media and we love seeing them but this employee seems to just have her face glued to the screen and it just seems unsafe and unfair to the dogs. I'm not sure if we will be returning, but I recommend everyone make use of the webcams to make sure your dogs are being tended to appropriately.

I do not recommend. Dogs are kept in crates all day let out to potty 4 maybe 5 times a day and…read moreexpected not to play. When they do bring your dogs out (if you pay extra) they get 5 to 10 minutes to play and then rushed back into their crates. You have to pay for basic needs for a dog, rushed walks, playtime that isn't long enough, if your dog gets meds, cuddles and "play pals" which is a very quick thing only to get a video or picture just to post on their Instagram story. If you dont sign your dog up for anything HUGE chances the dog DOES NOT leave the crate besides for going potty and being rushed at that. Staff arent allowed to use force or discipline if the dogs arent listening yet they do. If your dog pukes or has diarrhea more than once they are given Purina FortiFlora, gastro or pumpkin, if they continue the dog does not eat. All staff claimed to be dog lovers but RUSHING and not making sure dogs arent stuck in crates. News flash excitement and built up energy can EASILY turn into aggression!! Very toxic environment, toxic people and overall bad vibes there. Do not recommend to anyone near this overly expensive dog boarding facility, they do not care about your dogs as much as they say they do. Do not bring your dogs here!!

Ive used BDI a few times as Ive only lived here for 5 years. They are considered the best in the…read morearea. My Corgi Basil, is a sensitive dog. He's 5 years old and a bit of a goof ball when his needs are met. In the past 6 mos Ive used BDI twice. When I brought Basil for a stay in Dec. He approached the entrance and when the door to the office was opened, he did an about face, and headed back to the car. As I was headed to the airport, I had to coerse him to enter the office. I assumed it was nothing unusual. (first red flag). The staff would not let me see the back where the dogs are kept. ( second red flag ). Basil stayed 6 days that time. Recently I attended a week long event and booked a res for him well in advance. They insist on 50% deposit, which was substancial. When I dropped him off, again he balked at the entrance. ( 3rd red flag). I decided to call the next day to see how he was doing. Call went to voicemail, no one called me back. ( 4th red flag). Two more days go by, I call again, mentioning my first call that had not been returned. I then received an email telling me Basil was fine, wnjoying his stay. Pictures were sent to convince me. On pick up day, I emailed my arrival time, and was there at 4pm. Dani said she would email me a receipt when the charges went through. I took Basil home, he was exausted. No charges came thru til 48 hrs later, no email either. I saw the charge on my bank statement online. I emailed BDI and explained how I had not received a receipt, and found it unsettling, and unorofessional to charge a customer without the chance to review the charges. Within 15 minutes, I recieved an email with the charges, and an additional email from the manager Natasha, apologising for the delay, and telling me I was no longer welcome to make a future reservation with them. (Huge red flag). Any business that is that reactive to legitimate concerns, and results in blocking the customer, is a reason to really question this business, and their integrity. Im fine, Basil is fine, we will spread the word about our experience and never go back per their request. H Harwood

Note: I did note use their services. Explanation for why I…read moream reviewing a business I have not used: I had a last minute notification on a Saturday evening that the place we were staying would not except our dog, so unexpectedly had to find a place that could do weekend boarding with immediate drop off. The staff was wonderful to work with over the phone, they called my vet and confirmed my dog's vaccine status, and we were ready to go! They were fast, professional, accommodating, and genuinely nice. As we we're pulling into their driveway for the drop off, the capricious place we are staying called and had a change of heart and now would allow our dog to come, so we did not end up boarding. Considering how quick and accommodating they were, I hope to use their services in the future!

They fit my pup in next day for a de-skunking and grooming session. Dropped him off at 8 and he was…read moredone by noon. They did a fabulous grooming job on him and no more skunk smell. Extremely reasonably priced as well. Highly recommend.

Called for a semi-emergency appointment while we were traveling from Connecticut. They were able to…read moreget us in right away. Saw Dr. Kevin Chretien. What a gem! He was gentle with our precious doodle, gave a very thorough exam and explained his thinking throughout. I could not have been more pleased with the service and the care, and as a retired healthcare exec my standards are pretty high. Highly recommended!!!

Great vet services. They offer pet grooming but discontinued pet boarding a few years ago.read more

I bring both my cats to Rebeca , so is so patient with them . One of my cats always gets matted and…read moreshe takes care of all of it . I don't know what I would do without her ..

Rebecca works magic with my doodle dog. She has called me during appointment and explain what and…read morewhy she is doing ( example: seriously matted dog needed a very short cut) and asked if I was agreeable with her plan. My dog seems to love going there, where as my previous dogs would whine at a different groomer. Highly recommend!

Highly recommend this facility. Friendly, clean, great service all the way. But mostly, we are…read morepleased with the grooming itself - many style options and beautiful cut, dog's pampering and kindness. Always looking forward to our next appointment! Thank you, Doggy Dooz!