So I go to get a bicycle crank screw at this store in Sydney rd. I wasent shore if the size was…read moreright for my bicycle peddles crank since mine is a newer model. So I go with a standard puller. I ask the actual manager if I can return it if the crank puller dosent fit. And he tells me yea we are more than happy to give u a refund if the item dosent fit. So I go home and try it on but the screw is loos and the thing won't budge. Later I return to Rays and ask them to get a refund. Then one of the employees tells me. "Ow we were told by our manager about you and we are sorry but we can't give you a refund" I ask about a phone number and was given a store number instead. I told them this was unfair since "the manager told me I could return it and here he is telling his employees not to give me my money back if I returned" If they told me I couldn't return it I wouldn't have boaght it in the first place. It's entrapment.

I went to Ray's to get my gears fixed and a basket added to the front of my bike. $100 later it was…read moreas good as new. I only wish that I hadn't had to pay quite so much.

I went to Lygon Cycles with a broken axle rod on my bike, and I am sure you understand I went there…read morewith trepidation - because a broken axle rod sounds serious to me. Well they fixed it for an easy $20 and even tightened my brakes and greased up my chain as an added bonus. The guys at Lygon Cycles really are friendly and happy to help you with any advice you may need. I also like the fact that they offer three options of bike service - bronze, silver or gold - so you know and understand what level of service you are paying for. Because between you and me I am sick of paying to have my bike serviced and paying upwards of $70 only to find that some places will literally just tighten your brakes and grease your chain for this amount of money (all whch these guys did for free for me). I also like the fact that they tend to service the bikes pretty quickly usually getting it back to you the next day. If you are in the market for a new bike - they do have a rather small range. But it is worth checking out and I have found that the advice they give at Lygon Cycles is far more tailored to fitting you to the right bike rather than trying to sell you a dream. They also have a range of second hand bikes for sale if you want something a bit cheaper.

Lygon certainly cycles. Every second person in the hood has a bike and I'm proud as punch to live…read moreamongst so many two-wheelers. There's nothing special about my bike but I do love it, and I like to know that other bike lovers are helping me to maintain my bike and that's why I like to bring my bike to these guys. Everyone who works here are cyclists and you can see that they're pretty passionate about it. It's a small shop so there's probably not as much stock here as there are at larger stores, but they've got all the essentials and you will find whatever you need for your bike here. And if you don't have a bike, you can buy one here.

After much heartbreak of having my expensive bike stolen, I…read moremade the venture down here to find another expensive replacement bike (bicycle.) The handover time being less than half a day. It's worth rushing into things sometimes, if they're the things you like. While I'm here, it is worth mentioning that I have a penchant for good quality Mountain bikes. Though some of the higher echelon's examples I'm still priced out of. Anywho, after a major out of pocket loss, a trip down this way seems to have been worth while. Not too far, but not a comfortable drive either. I bought a bike, and lock, and helmet, and lights, via deposit. (Though it's in its early stages.) the whole customer cycle (haha get it?) seem to be fine. If I am going to Indulge in something, this seems fit. I'd rather a crap phone and good bike than a crap bike and an I Phone (Gosh I need money; I use it so quickly!) Well Gt 29er it is then. Back to the main stay: Good product range of bikes (large) extensive range of bicycle gear, accessories, do-dads, gadgets, gizmo's and all that. Store Isn't super staffed, but It's a bike store. Good service prevails no less, Ie one Isn't pestered upon entering for a sale. You can find all that you need here.

I got my son a bike for Christmas here. I don't know much…read moreabout bikes, but I was very impressed with the high level of service and the tolerance of the staff to answer my stupid questions. I would most certainly recommend this place for bikes of all sorts!

I am visiting Melbourne Australia from New York City. I use a wheelchair and unfortunately, the…read moresidewalks aren't that great for wheelchair and castor tires. My large tire was punctured and my small tire twisted and spinning like a grocery cart. This happened on Flinder Street in the middle of the street. Definitely scary If you know this feeling of immediate urgency. All the shops were closed so I emailed and waited for shops to be available. 99Bikes was proactive, accurate, and fixed my chair. This allows me to have legs and continue my visit. Alistair and the team are amazing and not just selling bikes but knowledgeable about the details and extremely nice while at it. A bonus is that they have great music taste while you are waiting and that just adds to the ambiance and business itself. Thank you Alistair.... so very much!

The team at South Melbourne store is super friendly and informative. They made my bike purchasing…read moreexperience very easy.

After spending about a month trapsing between bike shops, being given ridiculously expensive…read moreoptions that were unviable money grabs, making calls, sending emails and being told by custom bike makers they weren't interested, as a heavy rider it was almost impossible for me to find a bike, let alone someone who was willing to take an extra moment to talk to me to get a custom setup done. I finally discovered Pista Bikes, and was surprised that not only did their mechanic, Paul, actually acknowledge me, but spent the next half an hour just discussing viable options for me to get myself riding. Within the next half an hour, calls and inquiries were made and quotes were delivered for a reputable frame and custom wheels. Given I approched them during the Christmas/New Years rush, I didn't expect anything to happen quickly, but despite that, John and the team had the wheels in store and fitted to the bike within a week of me making a deposit on the bike, to which they even gave a credit for the original wheels to cut the cost down for me. The teams knowledge, expertise and overall customer focused attitudes make them an absolute 5 star rating. So as a shout out to these guys, and anyone else who may have had trouble in the past getting something to suit you, definitely come see them. They'll sort you out. Couldn't give them a higher recommendation. Thanks guys, Damien.

Small, personal shop, all the time needed by John and the team for even small things. Always feel…read morewelcome and now my go to shop Prahran/South Yarra. No sales push, but good practical ideas from diverse bike riders working there. prepared to refer on if don't have very specialised stuff.

Hands down best bike service I've ever had. My bike was really squeaky beforehand and it's silent…read morenow. Was also the cheapest service. They know what they're doing!

This shop has really turned itself around. I had a horror story here years ago with the owner. Came…read morehere today for a repair cause someone had tampered with the bike and i couldnt seem to fix it. The young guy cane straight over. Knew what to do. Spent a few minutes finding the tool he needed. Came over fixed it right up and didnt charge me a cent. Good service and im glad to see this place is making positive changes. This young guy is who shoukd be doing the service here from now on.

Although I have never brought a bike from here, I am always conveniently in the area when I need…read moresome bike accessories and can't be bothered waiting for delivery from Wiggle.co.uk. If I had to wait the 2 weeks or however long it takes to get stuff delivered online I would still have a flat tyre. The staff are very helpful and will always point you in the right direction or give you some advice. There is a large range of quality bikes and accessories here that would suite any level or style of riding.

I purchased a Liv Avail with Di2 and discs for my wife just over 2 weeks ago, this being her 1st…read moreroad bike she was unsure of initial set up when collecting the bike. Rode for nearly 2 weeks and she started to develop sore knees, rang Lawencia and was advised to bring in bike. Spent almost 2 hours there with incredibly patient staff tweeking and fine tuning seat, handle bars etc whilst watching her riding after each adjustment to get it just right. Could not speak more highly of their initial and follow up customer service. Stewart

These folks were great. Very friendly, helpful and knowledgeable. They fixed a really tricky…read moreproblem on my wife's DI2 shifter's battery. Extremely helpful. Have been to many bike shops throughout the world and these folks are great. Not sure what's wrong with Jerrica from NYC!?! Seems like she blamed leaving her bike outside on the bike shop. Nothing to do with the bike shop or service. Don't understand how someone from NYC wouldn't understand that bike locks keep honest people honest when you need to leave your bike for half an hour. But you don't leave a bike parked outside over night in any major city anywhere.

From the first day I hired a bike, I knew there was something dodgy about the shop. The young man…read morewho assisted me, appeared to hate his job, moving slowly without a friendly smile. I hired a bike for a week since it was much easier to get around town by bike and only thirty mins biking to the city center. On the third day of wanting to bike, I come outside from my flat, to find my bike stolen, lock and all. I thought maybe I parked it somewhere else, but I remember the bike staff telling me that the lock is the same code as the zip code of the city. Not very smart is it? So I went back to the bike shop, same young guy looked at me with a smirk and I told him my bike was stolen. He kind of shrugged his shoulders and laughed a bit. He told me "it happens all the time" I said "Really?! Couldn't you have warned me or made me sign a waiver recognizing that theft is major around these parts of town?" He chuckled a bit and said "Well, behind this shop is a drug and prostitute house, and down the street is where they all hang out" I was beyond shocked and even more upset until he went to the back room and grabbed be another bike of the same sort, with the same lock code. I looked at him relieved and happy I was going to be on my way again. I asked "do I own you anything for the stolen bike?" He said "no don't worry about it. Just be careful and find a better parking." So I went off my way and every night for the rest of my stay in St Kilda I carried that bike up three flights of stairs. My last day in Australia, I returned the bike to the shop. Same young guy looked at me and without a hello, he went to the back and out comes a bald older man with glasses. He looks at me and says "so you are the person who had the bike stolen." I look down and sigh, "yes that's me." He said "well looks like I'm going to have to make you pay for it. $450 is what you owe us." I was in disbelief. Everything the other guy said was a lie, and I felt completely cheated and I felt very set up. Especially with the same lock code on every bike, the mention of the high theft due to drug and prosititutes. Which when I mentioned to the older manager guy he said that doesn't exist and he laughed it off. I've been trying to contact the bike shop through emails and phone calls and even had friends who live there call and they haven't returned my calls. I've been asking for a police report so I can get my travel insurance and credit card company to come up with a solution. Thank god I didn't pay cash which I almost did, and that would not be a way to track. Leaves me to this review. Beware.