Booked a machine 3 weeks in advance. Used my information on their computer from past 3 rentals and…read moremade a reservation with the salesman. Spent about 15 minutes on the phone for details. Called to confirm my rental the day before and they have no record of my reservation. They were not willing to do anything to help me with a bad situation. Bad service. Unprofessional. They do not care.

These guys got us out of a tight spot. We needed a lift to do some work in the ceiling of a…read morewarehouse and could not get to it with ladders. We drove by on Monday morning to see if they could get us something fast as we were flying home that evening. They rented us a scissor lift for a very reasonable rate and delivered it in about 20 minutes. Fantastic service and value. Get your equipment here!

I have been renting from Black Dog equipment now for the second year in a row and am very pleased…read morewith the quality of the equipment and friendly service. They had a truck drive two hours for me in the back woods to replace a wear and tear part to get my project done. I just finished renting their brand new cherry picker for a project and was so glad I did to help my project along at good speed. Heather is very professional and helpful and always helps with having us get the best rates and deal possible.

From the owner: Black Dog Equipment Rental of Montrose, Colorado is the Uncompahgre Valleys' rental resource for…read morequality equipment. Our friendly staff is committed to offering customer satisfaction every time.

Was the day after Thanksgiving and all was quiet all but the dog... LoL JK JK... I love that they…read morehave their dog as the mascot for the store,... also friendly customer service, IT WAS THE day after Thanksgiving. LOLOL I wasn't expecting them to be open and they when I opened they responded back to my Yelp and let me know that they be open and they had exactly what I needed. The price is affordable and I can use it all month long (membership 35$ 1st mo. 20$ a mo. after that) so it helps. Thank you so much for your service!​

From the owner: The Durango Tool Library is a tool lending service. We are a DIY-enabling enterprise. Please visit…read moreour website to learn more about what tools we have and how to start a membership subscription. The messaging function of this platform is disabled, but if you have questions please visit our website and contact us.

Two times in a row they took my reservation for a piece of heavy equipment…read more Both times they failed to give me and heads up that the equipment was not available the morning of pickup. A curtesy call would have been greatly appreciated the evening before. Poor management.

We've rented from BCR twice now and they'll be our rental company of choice from here on. They're…read moresuper-friendly, provide great customer service, and are a pleasure to work with. Most recently we rented a piece of equipment that malfunctioned, leaving us with a huge, unfinished project. Josh, the BCR equipment manger, did everything right to remedy the situation and to help us get back on track. This was one of those situations in which a negative was transformed into a very memorable positive. That's what great businesses do. A successful business understands that customer satisfaction is the key to longevity. In a smaller market like Montrose, this is especially true, and the crew at BCR has mastered the formula. We highly recommend them.