Fast response, friendly and professional service and great value. My garage door wasn't working…read moreright so the realigned the optical sensor system(wiggled the light thingie). And, yes, I had tried doing that but I am not a professional thingie wiggler. He also lubed the rollers and hinges. The price was very fair for a service call. I will definitely call them again for anything garage door related.

Don Pedro and Sons have serviced different things on our garage door three times now. Each visit…read morehas been quick, he has had the parts and his prices are great. He used quality parts that last and communication via text is clear and up to date. Today our service window was 11am - 1pm and he texted at 11am saying he would be at our house at 11:30am and he was on time. Today we needed the garage door spring replaced as ours had broken, he had the job done in a half hour with a better quality, longer lasting spring. From his first visit a few years ago for another issue to his third visit today, we are really pleased with his work and happy we found him.

Had a garage door problem yesterday and called Go Pro later in the afternoon. Solomon, the service…read moretech was here today less tahn 24 hours after I made the initial call. He quickly understood what was happening, described the technical issues and then came up with a plan to fix what was causing the problems. He did a thorough job, interacted with me all throughout the process to keep me appraised of what he was doing and completely solved the my issue. All around, an excellent interaction. Problem solved.

I just received great a service call from Solomon. He fixed the immediate issue with my garage…read moredoor, recommended reasonable further work, and didn't try to upsell me on extras or push to do the further work right away. He was clear in his communication, knowledgeable, and friendly, and I highly recommend him and Go Pro Garage Door Services. Thank you, Solomon!

I lucked out finding these guys, SUPERB work. Anthony and Quincy were able to come out the next…read moreday, Matt quoted me a price and stuck to it, for a broken spring. They also replaced a bad bearing, and noticed, after they had matched my existing spring and put in the exact replacement, that the previous installer had used the wrong spring! So they calculated the exact spring I needed, and took out the new one they had just put in and put in a new one of the correct size. They also lubricated both the single door, and also my double garage door right next to it, so they are all operating quietly and efficiently now. They were on time, also, friendly, efficient, and really cared about doing the job right, which seems to be so rare today! Thanks guys, I will be using you for any future garage work!

Couldn't ask for better service! Great work on time and honest! Definitely recommend!read more

Tyler was able to come out on the weekend to do initial service call. Thanks for calling ahead and…read morekeeping us updated with arrival time. Returned following week to finish and everything is working much better and looks great. Thank you for also taking the time to explain how we can better maintain the garage door in the future.

We had our Tune-up on our garage door by Precision Garage Door Service today. They recommend a…read moretune-up once a year. The tune-up was $89.95, which my husband and I thought was very reasonable. Hector was our garage door technician. He called and texted me as to what his time of arrival would be. He was very prompt, kind, courteous, professional, and explained everything that he was going to do. Hector was very thorough and did a wonderful job. This company is customer conscience and is so well managed. We highly recommend this company.

I had an excellent experience! I called on Sunday and left a message that my garage door wouldn't…read moreopen. At 8 an on Monday I received a call and a scheduled appointment for between 1-3 the same day. The representative showed up on time, diagnosed the problem and gave me a price. He began work immediately abd worked through a thunderstorm with lots of wind. He completed the install and I am completely satisfied. Thank you!

I had an appointment scheduled with Ace Garage Door Repair & Installation and was notified only two…read morehours before the scheduled arrival time that the appointment would need to be rescheduled for two days later. When I called to inquire about the reason for the reschedule, I was informed that the technician was dealing with a family emergency involving his son. I expressed my sympathy and concern for the technician and his family. However, I also explained that I had taken time off work specifically to be home for the appointment and asked whether the company had another technician available or any contingency plans in place when emergencies arise. Unfortunately, the supervisor, Sara, became very hostile during the conversation. Rather than addressing my concerns professionally, she raised her voice and repeatedly asked if I did not understand that the technician had an emergency with his son. At no point did I question the seriousness of the emergency. I was simply trying to understand what options the company had available after I had rearranged my work schedule. I am genuinely sorry for what the technician and his family are going through, and emergencies happen. My disappointment is not with the technician but with the way I was treated by management. A little empathy and professionalism would have gone a long way. Customers should not be made to feel unreasonable for asking questions after taking time off work and having an appointment canceled at the last minute.