if I could give zero stars I would. No bedside manner, could've cared less about my situation and…read moreafter waiting for her for over 55 minutes in the exam room not counting 1 hour in the waiting room-she was finished with me in less than 10 minutes.

Good, thorough exam. She always has a pleasant manner, and a Harvard Grad to boot. PleasNt…read moreoffice and staff.

There's a reason this place has such high reviews. Everyone here is experienced, professional, and…read morethey go the extra mile. I've had filler once, Botox once, and two RF microneedling sessions and it's like the technicians are OCD. Three full passes, every patch of skin is covered, and the results are the best I've had. They give you time to numb, and they do a great job distracting you from the discomfort if you do decide to go for a more intense setting. Also, really helpful with the GLP, clear labeling on each syringe, and easy FaceTime with the doctor. I've never had to wait past an appointment time and there's always parking. Really grateful I found this spot. Note: Sheila did the rf microneedling if you end up scheduling that service. I normally have some white spots but after the service with her my entire face is covered and it shows in the results.

I want to start with the negative. There's barely any but one that pushed my button a little. That…read moreis to say that I wish the NP who saw me virtually had a little more etiquette. Coming from a healthcare setting myself, I am big on treating patients as people and not a box one has to check. Suffice to say, introduce yourself. I had to ask her "Who are you? Because you never introduced yourself." I believe that is basic etiquette. Second, I was quick to notice the lack of patience with which my call was handled hours after my visit, the one where I had a chemical peel. (There was a whole lot of information to remember before the visit and they don't all sink in until you're done and you get the kit.) Otherwise I had a pleasant experience getting my first peel with Sheila/Shiela. I'm now on my 4th day post-procedure and looking forward to the results. I also want to acknowledge the wonderful experience I had weeks before that with Joy, who did my Dermplaning Facial, although I wish I had known sooner that if I did both at the same time, I could've saved a lot more.

Came to see Dr. Fang for the first time, as I had just moved to the area last year and needed a new…read moredermatologist. Found Dr. Fang's office through my network's provider search, but was a bit hesitant due to some of the negative Yelp reviews. Dr. Fang's office however was very close to where I live. And located right outside El Cerrito Plaza, just past JoAnn's, free parking is readily available in the plaza, and I just had to walk over. As it turned out, my concern was baseless, as Dr Fang was not only extremely kind, but listened and addressed all of my concerns, made recommendations and gave treatment options that I felt comfortable with, and left me feeling much more educated about my body in general. In fact, far more than my previous dermatologist, or any of my prior primary care physicians ever did, combined, regarding the same issues. So ecstatic that I was able to find such a great dermatologist nearby. And one whom I plan to continue seeing for as long as I live here!

Unfortunately if I could give a less than zero, I would! This is for the "office manager" and not…read moreDr. Fang. Dr. Fang is a five star doctor. I have been a patient of Dr. Fang's for years. She is a wonderful and knowledgable doctor. She is always helpful and I really appreciate her calm bedside manner. She has even treated my son with patience, care and understanding of his skin issues. When I came in to the office for my appointment, there was a man behind the desk (whom I've never seen before) announcing loudly for all to hear that he is the "office manager" and spoke to the other receptionists and other patients, including elderly patients with a very rude and condescending tone! Then I called the office a month later regarding my insurance and my routine appointment. I had a question regarding treatment and I recognized the same voice that I heard when I came in for my appointment. He unfortunately was the same rude and condescending person and then he became accusatory with me over the phone. He was saying that I was asking him to change my chart, commit fraud and that I would cause my doctors' license to be revoked. AND she wouldn't be able to practice medicine! He said it again even more aggressively than the first time. WHAT?! Who says that?! Umm... I had a question about my treatment and the description of the code claims according to my visit. Including my co-pay there was an expensive $195 add-on to my invoice by the office and I didn't know what it meant. I was told to call the office for clarification by my provider and the billing department of Golden State Dermatology. I didn't think a basic conversation would turn into a hostile one, causing me to feel upset for asking legitimate questions, which is part of his job, being an "office manager." I mentioned I would try and reach out to the doctor, when he became even more defensive. I have never in my life, been spoken to in that manner by a professional doctor's office. I was in tears when I called the billing department for the third time. After almost 2 hours of dealing with this mess, they were really helpful, listened and answered all of my questions. Thank goodness! I'm having serious thoughts of moving on to a new doctor. I don't want to engage with an "office manager" that treats his fellow employees with self-entitlement and disrespecting patients by belittling them publicly or by phone.

I was able to book an appointment online after a quick Google search for medical spas in my area…read more I'd never been to a medical spa before, so I wasn't sure what to expect. I was a little anxious walking into my appointment, but all of that melted away as soon as I was greeted by an incredibly kind concierge. She was warm, attentive, and welcoming, and I felt comfortable from the moment I walked in. The environment was relaxing, clean, and inviting. I didn't have to wait for my appointment and was escorted to a private room, where I met with a very kind physician assistant. She simply asked me what had brought me in. As I explained my concerns, she asked thoughtful follow-up questions about how I was feeling, what I was concerned about, and what I hoped to achieve, rather than trying to just sell me some "magic solution". She walked me through all of my options and provided a lot of helpful information that made me feel confident in my decisions. I had mentally prepared myself for a sales pitch, but it never came. Instead, she listened carefully, explained how she could help, and let me decide what would best fit my goals and lifestyle. I left feeling relieved, informed, and genuinely excited for my next appointment. Most importantly, I felt heard.

I've scheduled an appointment here twice a few months apart and both times they cancelled on me…read morewithin a couple of days of the appointment.

Dr. Brozowski is a rare find in the aesthetic space. Because she is a MD with a background in…read moreinternal medicine, she approaches treatments with a level of anatomical precision that you just don't get at a standard med-spa. She doesn't overfill or push 'trends'; she focuses on restoring a natural baseline. Her technique is methodical, her office is clinical and spotless, and the results are high-fidelity. If you want a doctor who understands the science of aging rather than just the marketing, this is the office to visit.

This doctor is a con artist who cannot be trusted and ruined my friend's life. My best friend…read morebought $10k worth of laser hair removal packages from her. As she was getting the laser treatments, she told the de that she thought the hair was getting worse. She told my friend to keep going. Well, turns out her skin was having a reaction that made her grow MORE facial hair! She finally stopped going despite them telling her to keep buying more laser. On top of it all.....she didn't even refund my friend for making the hair on her face 10 times worse than it was prior to the treatments. She's had to shave daily for the past 20 years and all because this hack convinced her that the reaction was normal, when really she was having a reaction the dr should've recognized since it's literally a potential side effect of the laser hair removal.

I'm so glad I discovered HeathBay from Groupon! I continue to use them. Olivia is so wonderful and…read morealways makes me feel so comfortable. Honestly, I think they have the best prices for laser hair removal!! Awesome team all around

HealthBay has an amazing staff who truly care about their patients. Long story, but I went in for a…read moreconsultation and wanted to try the CoolPeel. I ended up buying a package but after thinking about it and knowing my husband and I are trying to conceive and I wouldn't be able to do the treatments if pregnant, I decided it's not the best time. I called and they let me know they have a strict no refund policy, but they would see what they could do given the circumstances. They called back within a very short period of time and let me know they could make an exception and the $100 towards my consultation would still be good for 3 months if I wanted to do something less invasive. They just gained a customer for life, and I'm so so grateful!

11/2025 This was my first ever Hydra facial. Needless to say…read moremy skin feels Ultra hydrated, even later that day after washing off all the serum left on to absorb. My skin also feels really clean and glowing. Sam, the RN / technician, is great. He explains everything in advance and as he goes along as necessary. Drop of Paradise is my new favorite place. 4/28/2026 I finally got in for my desperate May needed hydrafacial. I went with the deluxe with all the special serums, including JLo product. It was amazing! My skin feels plump, hydrated and dare I say glowing. Sam was awesome as usual; sweet, calm, knowledgeable, and thorough. Can't wait for my next visit.

He's the best, just the best! I would never go anywhere else. Thank you Sam, you're the man!…read moreJeuveau is by far the greatest product I've use on my face. Oh and I also got the deal package, I'm saving so much money by sign up for it. I'm so thankful that everything has been painless and affordable. Thank you thank you thank you!

Dr Patino is wonderful. He's a very smart man. His staff is extremely friendly and always…read morewelcoming. The clinic is clean and very organized. My surgery went well! I received a transumbilical breast augmentation and I love my results. Post surgery, I was up and walking in 4 days. I would 100% recommend getting the transumbilical surgery to anyone concerned with scaring.

Hace siete años me mamá, tuvo un tummy tuck e implantes mamarios…read more HORRIBLE trabajo, la cicatriz es muy grande y visible. Y los implantas siempre a tenido dolor y después de siete años. Se los va a retirar Claro con dr. Patiño. Jamas pésimo Dr. DON'T GET ANY WORK DONE WITH THIS DOCTOR, MAKING MONEY IS HIS PRIORITY NOT THE WELLBEING OF HIS PATIENCE.