Easy access, super friendly, and polite staff. Clean place and honest business. That's hard to find…read moreanymore

I bought a rig and quartz from this place and asked the shopkeeper to Recommend a torch that would…read morebe best. I ultimately decided to take his suggestion and that was a big mistake.... not only did the torch burn the hell out of me it stopped working completely after 4 use (what a hunk of junk! I Tried to refill and still won't work. I dropped 100 buck at this store and price isn't something I'm too worried too much about, but it def made me never want to come back ever again. If you care about about a knowledgeable staff then stay far away

Geek…read morebarjakgjjsjfjjsjdjsjrjjajejfjhhdhjfjjsiejgjdjjrjrjfjdjhdjfjfhrhrjrjjrrhhdutudu848385783ufurhrhrhhehfhfhthhrhfhthrhrhthfh

I was new to El Paso looking for a vape shop and lets just say the first one I went to was a…read moredisappointment mostly in customer service. Then I was recommended Zero Gravity by coworker Justin. They were super friendly and helpful. They speak English and Spanish and they have a wide variety of options available. On my first purchase I got a faulty vape and when I went back they remembered me and helped me out without skipping a beat. I have since then become a loyal customer. The same courtesy and customer service also applies to their other location in 3136 Trawood Dr Suite 7.8.

The very helpful local owners have operated this gem for eons in El Paso. I was amazed at what an…read moreexcellent variety of quality products they had packed into this compact shop. I had recently purchased my supply of Natures Plus and had a little difficulty locating a source here, so knowing this place is so conveniently located on Montana was a nice suprise. I prefer to support the locally owned businesses, given a choice, rather than the places where the employees have no vested interest in its success or failure and their lack of customer service is a testament to that truth. Not so here - the owners really know their stuff. I'll be back. When you go, say hello to Simon for me. Hes such a handsome fellow. *wink

Very great customer service . Very helpful with picking a vape for a first time user... you get a…read morefree juice with the purchase of a vape . And you get to try out different flavors . I'm glad I came here for my first vape purchase

This is an awesome vape shop. I'm fairly new to it, and the owner and his wife were incredibly…read morefriendly and helpful. Please take your time to visit this awesome place. And be sure to pet Iris, the dog. She's so sweet.

I've been going to up in vapor since they first opened they were located in a different location…read moreI have to go to them because they have my favorite flavor which is called Beach Bunny. And that to me is what makes them so special because they can create custom juice with custom nicotine levels or no nicotine not too many other places are doing that most of them just sell prepackaged off the shelf stuff but up in vapor makes their own.

Had some decent juice they're but they're prices was a little pricey and they're service was the…read moreworst I've ever seen in any vape shop. Two people was working and it took us a hour to get two 10ml's and a glass for a protank. They was also arguing back and forth in front of customers. They definitely won't be getting any of my business. I would much rather go to vapolocity right down the street from them.

This place is tuff everyone here is so kind they had fair prices and cool stuff and is a good place…read moreto get comics

Fantastic service, better prices than we've found even at the big chain stores. Locally owned and…read moreoperated, lots of great events, and I've never had any issues with anyone being inappropriate or rude. The accessibility is lacking a bit, just because it's a small space. Using a cane in here is possible, but anything larger is gonna be difficult at best.

Wow create atmosphere, respectful people. I recommend this business if you ever need medical…read moresupplies.

Wonderful store and great staff. My big issue is they serve small business owners who have…read moreschedules- that have their time open from 10am-3pm. It's 10:15 and the doors are still locked out front. This isn't the first time, in fact they show up whenever they feel like it, it seems. At least post hours as "whenever we feel like it." The selections of flowers is wonderful and this place is a must for local floral designers with great prices, but please- more reliable employees would be fantastic.

I have been going to this establishment for years. I think it's time they consider an update to the…read moreestablishment. It looks dirty and old. I think it's years since they have done anything to the building. Their ribbon selection is very outdated. The customer service associates are hardly friendly. Feels like you're bothering them. The store is dusty and its display windows have no market appeal. The store is a little depressing. It has not kept up with the times. Sometimes I ask myself if it's worth the trip to downtown. What a shame. It had to be the once to find everything you needed for florals and supplies. Margarito took such good care of you. Took your orders. Helped you find what you needed. Took your purchases to your vehicle. I was glad to spend my dollars there. There were many times I spent a few hundred dollars there. It was worth it. Really friendly. I would find everything I needed for Christmas and wedding decor. Now, they don't even acknowledge you when you walk in. The times have changed. Sometimes paying a little bit more elsewhere is better than unfriendly customer service. We miss the old M&F.