Great Service!!!! Wide selection!!! Good customer service! Lots of different variations.read more

I heard the employees are being overworked and not being properly taken care of.am writing to…read moreexpress concerns regarding the working conditions and treatment of employees at Vape City Smoke Shop in El Paso, Texas. Many employees appear to be consistently overworked due to staffing shortages and demanding workloads. Workers are often expected to handle multiple responsibilities simultaneously, including customer service, inventory , maintenance with the store, other operational tasks. There are concerns that employees are not receiving sufficient breaks during long shifts and that scheduling practices may contribute to physical and mental exhaustion. Excessive workloads can negatively impact employee well-being, workplace morale, and the quality of customer service. Additionally, some employees feel their concerns regarding workload, scheduling, and workplace expectations are not being adequately addressed. A healthy workplace should encourage open communication between management and staff and ensure that employee concerns are taken seriously and handled fairly. And on top of that they gotta buy waters themselves

Service was exceptional! I enjoyed the atmosphere, the…read moreselection of pods and accessories and the price of juice!

I bought a damaged vape, they didn't replace it one less customer. Terrible serviceread more

Golden Vape is the place to go. Ive tried all of the vape shops over the years and they are the…read moretop vape store. They also treat you as a person not a customer, Their selection is great and the staff is very knowledgeable and very friendly. They offer discounts for first responders, military and leo. Nice ... well great atmosphere. They also sell only premium juice not that in house that tastes like lemon floor cleaner and has chunks in it. I'm looking at you vapelocity. Anyways if you want great pricing, discounts, flavor, service and just all around the best come to them.

Perfect Location, clean shop, knowledgeable staff and amazing Costumer Service…read more At first I was hesitant to visit a vape shop on Dyer Street because of all the negative rumors about Dyer Street but it is near base and the shop was recommended by a reliable source so we gave it a try and I am glad we did. The location is perfect for anyone who works near main post. The shop is located in a mini mall with friendly parking lot. You must be 21+ to enter the shop and they do check everyones ID. At first I was asked not to take pictures but when I explained it was for yelp they were okay with it. If you vape I highly recommend this shop ask for Alfredo.

Cool shop on westside El Paso, close to executive center and Utep. Great selection, they listen…read moreto what your needs are and don't try to push you into dripping or clouds. Generally interested in your well being and you Crushyourbutt.com :-D. You can try the flavors and talk shop. Overall great starting point for the new vaper and getting informed. Vape on \m/

I found this location by searching CBD in El Paso. I came…read moredown to Texas from California to visit my mother. She has bone spurs and has a tremendous amount of agonizing pain. I was pleased to find that our government approved a Farm Bill which in part legalized CBD use in Texas along with all other 49 states. I took my mother down there and we were warmly received by the person behind the counter. We were introduced into the products and had all questions answered. The young woman was kind, and very concerned and pointed my mother out to the best option for her condition. My mother is now pain free thanks to this amazing business providing this outstanding medicine. Although many don't like President Trump, all those that use CBD can thank him for legalizing CBD. Those in the state of Texas I'm sure are also very thankful Governor Abbot also ok'd the bill. In California, marijuana is legalized statewide and is a normal thing. I'm just happy that here in Texas my mother can be pain free in a more conservative state. Once again, I want to thank the fine young woman behind the counter that helped my mother alleviate the pain caused by her condition.

Service was great, for the most part. He took the time needed to explain the different mods and the…read morecosts associated with coils, juices, etc. I bought a mod that I didn't think was going to work for me, but was the closest to what I wanted. Took it home and tried it out all evening. Saying I couldn't stand the mod is an understatement. It sucked in every category. I took it back this morning to return it. They said they only exchange. This mod was possibly the best fit for my needs of all they had on display ... why would I want an exchange?! The fact that 1) they didn't tell me on the front end of the sale that they only accept exchanges (which would have changed my decision to buy in the first place) and 2) would not offer to refund my money less a restocking fee (as the tank was the only thing they would have to replace) means I would never recommend this vape shop to anyone. I buy hundreds of dollars in mods, juices and other supplies every year. I was looking to make them my vape shop. Not any more.

horrible customer service. asked to step out of like when I'm already being processed to check out…read moreby another team member. It took longer getting told to step out line then it would just to processed my transaction and send me on my way.

Easy access, super friendly, and polite staff. Clean place and honest business. That's hard to find…read moreanymore

I bought a rig and quartz from this place and asked the shopkeeper to Recommend a torch that would…read morebe best. I ultimately decided to take his suggestion and that was a big mistake.... not only did the torch burn the hell out of me it stopped working completely after 4 use (what a hunk of junk! I Tried to refill and still won't work. I dropped 100 buck at this store and price isn't something I'm too worried too much about, but it def made me never want to come back ever again. If you care about about a knowledgeable staff then stay far away

Wide selection of vapes. I was not too impressed by their selection of juices. I've found a better…read morevariety at smoke shops.

The staff is very helpful and they have a fairly good selection. It's a super convenient store for…read moreme since it's on my way back home from work.

Impressive spot! We stopped in just for kicks and wound up really enjoying their walk in humidor…read morefor cigars! I was actually surprised too at how well kept and professional looking everything was inside. Not to say that the outside looked the opposite but just based off the fact that most smoke shops can be overly packed of items and just shoved and crowded all together on shelves. And most spots have that really strong, smokey smell and usually prefer the place to be dimly lit. But this place was bright and fresh smelling. The humidor was super clean and fresh smelling too for a humidor. All their merch was orderly displayed on shelves and made everything look presitgious. The girl working that night was super friendly too which is always a plus. We bought a couple things of cigarettes which we're about the same price as everywhere else. So if we were in the area again, we will definitely be stopping in again for our fix here!

I love this place it is amazing. Just absolutely awesome, neat utep... walk distance of the Don and…read moreof Glory Road

This shop is wonderful. The atmosphere is so peaceful, they have a wide variety of candles,…read morecrystals, and sage . the owner is very helpful and nice. I would 100% recommend this place.

The spot for gassy needs awesome staff! super friendly:)read more