My daughter spent quite a long time in this program and had little progress. The instructors were…read moreconstantly changed (frequently with little notice) so there was almost no consistency. In the group lessons the kids played and didn't pay attention and there seemed to be no order. In the private lessons, the instructors were often late, cutting the lesson short (sometimes up to a third the length of the lesson). Rescheduling lessons was a nightmare and simple questions like what the class schedule was was convoluted and shrouded in mystery as I could often not get any clear answers. I highly recommend against this program.

Amazing program. My kids are now terrific swimmers after starting as newbies. Program focuses on…read morewater safety and stroke technique. They break down the achievements into granular parts. Kids receive a sticker for each thing they achieve. It is very motivating and leads to mastery. I highly recommend.

how is this place beneficial to Wellesley? swimming access still covid policies, no drop ins. did…read moresomeone get paid off to give so much away??

We have had a fantastic experience here! The facility is great--the pool and locker rooms are…read morealways clean and well maintained. One of the biggest pluses is the water temperature; it's perfectly warm, which makes a huge difference for kids getting into the water. Most importantly, the instructors are incredibly kind and patient. They truly know how to work with children and build their confidence. Highly recommend!

My husband and I were active, loyal members of Dedham Health for six years and during most of that…read moretime were very satisfied with the quality of classes and equipment. However, in November 2024 we had a bizarre experience. My husband was having a civilized conversation with a fellow member the day after the presidential election when suddenly the director of the fitness center broke in uninvited and launched into an unprovoked verbal attack based on false assumptions about his political views. After staying away for a year and a half, we recently considered rejoining because of a health need for specific classes that are not available elsewhwere. However, the management refused to speak to their employee about his bullying behavior or to mediate in any way. I would not recommend this club to anyone who expects to feel safe and respected.

Adult tennis program is impossible to figure out. Can't get anyone to return emails about programs…read moreand clinics. Terrible customer service. There are not many other indoor courts, so I guess they don't need to be consumer focused.

David and the team at Determination Aquatics are true professionals: knowledgeable, reliable, easy…read moreto work with and generous with their time and expertise. I could not be more appreciative and pleased with the work they have done for me both in terms of running meets and helping me troubleshoot using difficult software. I recommend this company highly for all of your swim competition/timing needs.

I may only be taking advantage of 10% of what the YMCA offers, but so far, it is already WELL worth…read morethe price. The Kids Corner (babysitting) is fantastic. It's such a beautiful, bright and clean room, and the staff who take care of my kids are consistently fabulous -- a huge improvement from my previous gym which shall not be named where most of the staff didn't even seem to enjoy children. But the staff in the Kids Corner seem to genuinely care for the children and seem happy to be there! My daughter sucks on everything within a 2-foot radius, and I was happy to learn that they routinely clean the toys that have been sucked on! A couple other pluses: I love that the treadmills are equipped with live TV, Netflix and Hulu. The front desk staff are really friendly and helpful. There is a pretty wide variety of classes and I can't wait until the baby's nap schedule will allow me to partake in some! And the steam room! Ahhh, the steam room. A couple of things that I wish could be improved: 1) The parking. Though there is a TON of parking, it somehow doesn't seem to be enough! Around 10am on weekdays, it's pretty tough to find a spot. 2) The locker room is a little dingy. Clean, but it just feels old. Lastly, there is one huuuuuge plus that I didn't even know I needed: Diversity. Yes, you heard that right. Diversity. In Newton! Really! I love that when I bring my kids here, they will see people of all races, ages and abilities both as members and employees! I see people being treated with respect and care, and even just being near that makes you feel good, doesn't it? The YMCA is good for my soul, people. I'm so glad this place is here and has the mission it does. It really is a great place.

Five stars for Kids Corner, three to four for everything else. Lots of new equipment, friendly…read morestaff, lively atmosphere and family-friendly. The building is v v old though.

Joining Charles River Aquatics has been such a rewarding experience. The entire facility is…read morepristine, modern, and clearly designed with safety and comfort in mind. What impresses me most, though, is the quality of instruction. The teachers are exceptionally kind, encouraging, and deeply invested in each student's progress. They manage to strike the perfect balance between keeping lessons fun and teaching solid, foundational technique. Communication with the administration is seamless, and the warm, welcoming environment makes going to lessons something to look forward to every week. If you're looking for swim lessons that combine a state of the art environment with deeply compassionate staff, this is the place!

The good: the coaches The bad: not following up with skill…read moreevaluations, not having make up class compensation as a lot of classes get closed due to bad weather.. The infrastructure to not be able to have a good dry after a swim. Especially for small kids who are vulnerable to cold and cough if not had a good dry . The make shift tents make you feel like they are doing charity . But you are paying 150 for 4 classes wow. Thanks but no thanks. Switching to lifetime for a more personalized and warmer swim lessons. Lifetime charges 110 per month if we already have a family membership . It was a no brainer already!

The school was great until new ownership took over. Was a loyal customer until they made empty…read morepromises to the swim team kids to keep their team around through summer. They even sold off equipment the kids fundraised and pocketed the money saying they are going to keep the pool. Pool has been given to another team already all lies. I'm not even sure the same instructors that were good still work for them. From what I know a bunch left.

Limited parking. I go every day after work and I can say that if you plan to workout between 4:30…read moreand 6:30pm, you will very likely have to wait in a line of cars all waiting for a spot to open up. If the parking lot was bigger, this would be a 5/5 review. It's a great facility, I just wish I was able to actually use it. I can't count the number of times I've shown up and waited in a line of cars for a very long time just to give up and go home.

We left an item at the Y in the locker room. When we came back the next morning to retrieve the…read moreitem the receptionist was not very helpful and told us it was probably thrown out. I reached out to the Directors via email and received no response. Terrible customer service.

Great club! Don't be discouraged if weren't a competitive swimmer growing up or a triathlete. We're…read morea welcoming group with great coaches!

From the owner: Charles River Masters offers training programs for all levels of dedicated masters swimmers &…read moretriathletes. CRM members can choose from any of our up to 19 workout sessions a week to achieve their training goals. Members include individuals ages 18 and over who use the program for fitness as well as training to compete at meets in New England and nationally.