Excellent storage facility within a reseasonable monthly rate service. Christina who works in the office offers outstanding customer service. read more

Gold Key is an outstanding storage facility. I have been there for a couple of years and I found the place always clean and orderly and the facility attendents were always courteous and accommodating. The prices are well in line with the competition. Excellent facility. Jerry S read more

GREAT storage facility. It is temp controlled and even has a wine cellar for those who need that. They have an elevator and carts to help move things which was very nice. My family personally had our belongings here for almost 5 years. Customer service was always super fast & friendly when repling to emails. If I ever needed to change units - cause we downsized once - and then also went bigger - it was EASY and painless. I need that as a mother, volunteer, and business woman. I don't have time to waste. Monthly payments came out automatically - ZERO surprise charges. We had to close our unit cause we moved out of state. I recommend this storage facility! read more

We have used many storage companies in the past and we would go back to Goldkey if needed. We got the best price and we were able to buy insurance through them at a reasonable price. Great customer service. We appreciated the security they had in place. read more

The team gives excellent service! I've had some difficult moves and storage situations and they've nailed the details on the logistics for me. Amber's been my primary contact on the team. I've worked with her multiple times and she's 24 karat outstanding. I'm very grateful! read more

This storage facility is quite nice and is climate controlled. My complaint is with the General Manager, Eli. There have been 2 instances in which Eli has been fairly lame in doing his job. #1- I arrived and had a question, so I went to the office and it was closed and locked during business hours (approx. 3pm). When I called, Eli answered the phone. I asked why he wasn't open during business hours and his response was "By law, I have to take a break." That's fine, but what are you taking a break from exactly? Sitting? #2- I arrived on another occasion to help a friend get some items from storage. I went to the office to use the restroom. I was looking around for someone to ask exactly which door was the restroom, but there was nobody in sight. I finally found Eli in the office, on the floor, surrounded by toys and baby snacks, holding a baby. So, I guess GoldKey now has childcare? I asked where the bathroom was and he pointed in a general direction (from his position on the floor). As I walked toward the door he said "No, THAT one!" Umm...that's where I was going, Eli. Thanks. Who owns this place? I don't think it's Eli. Maybe someone needs to monitor his daily activities. Otherwise, GoldKey works if you need to store something. read more

I had a great experience with Gold Key Storage. I was with them before at their other location and am now with them at their new location. Anatoli and Amber were fantastic! Amber is a sweetheart! She genuinely cares about your experience and will bend over backwards to make her customers happy. She is very cheerful and very nice to work with! :-) Anatoli is the manager and he, too, very much cares about his customers' experience and made sure that my experience was great! A big thank you to you both! :-) read more

Wonderful facility would highly recommend if need to store and have climate control. Mrs Park read more

I am so happy I found GoldKey storage for my needs. In my time crunch to move I needed something quick. I was greeted over the phone with respect and professionalism. With the restrictions due to Covid19, Anatoly was very helpful and went out of his way to accommodate me even on his day off. The facility is clean, temperature controlled and secure. I highly recommend GoldKey Storage for your needs. Thank you GoldKey!! read more

In the process of locking up my unit, I managed to break the key to the lock while the lock was in a locked position while storage unit remained unsecured. Christina in the office was very nice, helpful and assisted with the need to cut the lock and issue me a new lock and keys. Anatoli was very efficient in cutting the old lock and allowing me to lock up my unit successfully. The customer service of these two individuals was amazing and certainly helped a not good situation to be rectified quickly. Thank you you two! read more

Owner called me up, and cussed at me and wouldn't let me respond without cutting me off and yelling and cussing. I don't know what his problem is, but I haven't had anything in their lockers for over 2 months. I've never had such a rude experience with a business owner over what is most likely some misplaced paperwork. Go over to iStorage and rent from them, they treat you like a person. And now he is texting my phone regarding his Yelp review. Absolutely unbelievable. read more

In April I moved a rather large wine collection to GoldKey's Wine Storage lockers. Before the move, I asked a lot of questions, all of which were answered promptly and concisely. On the day of the move, Melissa and Anatoly could not have been more helpful in explaining the set up and getting me settled into six adjoining lockers. The general area and lockers themselves are secure, and the room is kept at the right temperature and humidity. I am grateful to have found such a facility so near our new home and community. I have since returned and gaining access with my code is simple and easy. The only criticism I have is with the initial set up and auto bill-paying options. Each of the six lockers had to be entered separately rather than assigning me a block of them on a one-time basis; it took over an hour. When I changed my auto-pay option, I had to again make six different entries. It wasn't brain surgery, but it sure was tedious and inefficient. All in all, I am very pleased with the facility and the customer service and would not hesitate to recommend GoldKey to others. read more

We have been customers at Gold Key for over 5 years and they have been wonderful. The storage facility is very clean and we love that our boat can be stored indoors. We have the VIP service which is amazing and I love that we can request to have the gas topped off and have ice waiting in the boat for us. Shawn is awesome-he's always so helpful and knowledgeable and makes the transport service flawless. read more

I just signed up with GoldKey for boat storage. My initial experience has been very positive. Anatoli was very helpful. He explained the service offering very thoroughly and was prompt to generate the contract and support my needs. I don't have any experience dropping off and picking my boat up yet but confident it will be positive! read more

GREAT PLACE! Very Professional, clean, helpful and friendly place to store your belongings. I would recommend this facility to anyone. read more

Gold Key Boat storage I can't say enough about the personable customer service, the professionalism, or the top of line service Gold Key Boat storage provides. They prepare the boat with fresh ice in the cooler, wipe down the interior, and even check the trailer's tire pressure as part of their regular service. Everyone is friendly, informative, and helpful. This summer they went above and beyond my expectations by assisting us with a flat tire on Labor Day (when everyone else was closed). They saved the day. Thanks Jon, Shannon, Vincent, Kevin!! You guys rock!! read more

We stored our boat here for 2 years, and paid monthly for the service. Last year, they moved our contract from July to December, (which favors them). Now, we sold the boat and they are charging us the balance of the year in fees - when we don't even have a boat there! Will not recommend, and will, in fact, tell everyone we know about our experience. They are collecting our money - and they are doing nothing to earn it. In fact, they can re-sell our space, and in effect get paid DOUBLE for the same space. Unacceptable. Worst customer experience ever. read more

I have rented a unit at Gold Key storage since they opened in 2004. In the beginning the ownership group was great. However i believe Gold Key was sold. New owners have been a nightmare. I have always had my rent due on the 15th. New owners changed due date to the 1st of each month. I prepaid two weeks to avoid late charges...wrong idea because new owners changed me a late fee, because I didn't pay full rent on the 1st. They took late fees out of my prepaid rent! Every 10 months the Rent goes up. A new renter can rent my same unit for $30 less than what I pay. I have been a renter for 13+ years. On a good note.. The staff they hire at the facility are always GREAT. Always very helpful. However staff turnover is very high. read more

I called around looking for storage for my travel trailer and decided to go with this place, but they failed to tell me they are back in only with only 8 feed wide. Unfortunately, I failed to check them before signing the paperwork as they were in the back, I told him once I pulled around to the back that these spaces will not work for my 31 foot trailer once the other spaces fill up. I also had been there for over 1 hour and was in a hurry. I came back 9 days later and moved the trailer to a much better location with security gate and 12 feet wide angled spots, like I expected. CAN YOU GET THIS, they charged me 2 complete months for 9 days there!!! Since I checked in on the 29th and left on the 7th. Management said they are working on getting my money back, but it has been 4 months now, and 4 calls later. Don't deal with this place! read more

I needed a place to store my boat and chose the outdoor location at Gold Key. I worked with Anatoli for the rental as well as for purchasing a lock for my trailer. He was great on all fronts. My boat was safe and Anatoli was very helpful in helping me get my boat out of storage when I moved from CA. Customer service isn't required as much for storage facilities but at Gold Key in EDH they know how to treat a customer. read more

Very impressed by the customer service. Not only did they help me get a storage that worked to hold all my things safely. They helped give my truck a jump when it died and would not restart. They made sure I made it home safe. Thank you guys. read more

I have recently rented several units from Goldkey Storage & would highly recommend this facility. The Management team is very helpful & professional & the facility is well maintained on both levels. This facility is also temperature controlled which is very nice in the warm weather. Next time you are shopping for a storage unit, you should strongly consider this facility. K. Applegate read more

Wonderful facility would highly recommend if need a storage unit.The staff is great, always helpful. Access is easy always felt safe and secure. read more

I put a deposit down for storage locker. Two hours later I canceled the reservation, requested my deposit back. turns out I didn't require storage after all. That was over month ago and the owner still refuses to return my deposit to this day. Instead he offers to apply it towards a future rental agreement. Awful customer service. What does it tell you about the owners character? read more

It's a nice facility and a friendly staff, but they raise the rent every year! Last year my 10x10 was raised by $15! I downsized to a 5x5 getting rid of a bunch of stuff and this year they are raising that one by $10! At this rate I may as well move units there every year just to get a better rate! This is how they treat their loyal customers?? Yearly rent raises?! If I were you I'd go elsewhere because other people tell me that they don't have this problem! read more

Great Facility - Great Staff & Service - Simply The BEST Storage Facility In The Sacramento Region !!!

Eli Thompson, the General Manager, was incredibly helpful, accommodating and friendly! He has worked with me during a challenging time and his great service is so appreciated!! read more

Rented a unit here during my moving process to EDH. Everything that didn't fit in the pod which was a lot. Trusted them with storing the tv and other larger expensive items. Super professional and friendly dealings with each employee I talked to. They have excellent rates. I was VERY happy with the price, rented for only a month but considered keeping it just because. Very nice facility. Personal code required at the doors via punch pad, and they're quick to close behind you as you're loading/unloading. I choose to look at that as a positive. Plenty of large flat dollies staged right at the sliding doors. Plenty of entrances. Large elevators. I had a second floor unit around a corner and down a hall, and it was no problem getting my stuff in n out. Well lit, all on motion sensor, kinda creepy when you're the only person in the entire place but pretty rad. Keeps energy costs down I get it. Plenty of security cameras, again a positive. Clean bathrooms, definite positive. The units themselves are corrugated sheet metal walls and chicken wire ceiling, which I suppose if someone wanted my shit, they'd fall into the unit and would have a hell of a time getting out and trying to steal stuff at the same time. But if the ceiling bugs you request a first floor unit. They were near capacity when I rented and was lucky to get the one I got. They also sell bomb proof locks if you show up and don't have one like i did. read more

never use their boat service. terrible customer service. wont return phone calls. Very unprofessional.

I had to store most of my stuff for over a year and a half due to being laid off and having to rent a small room with no storage options. I've been satisfied with this company. The move out process was easy, though I know other storage companies don't require 30 days notice, and that would have been a better service since I was out half way through the month and could have definitely used a pro rated month. read more

This storage facility is so helpful and professional to deal with. The place is very clean and I loved that the it was climate controlled so that photos and other items that were stored were not affected by heat. Thank you to the staff for the quick and helpful service from the beginning to the end! read more

These guys are terrible to deal with. We signed for a month to month contract and had it auto billed to a corporate AMEX card. In the middle of a month, they notified us that they will no longer accept AMEX and needed a new form of payment. Upon receiving that notification, we had no choice but to vacate the unit. They are now trying to hold us to the 30 day notification clause even though THEY changed the terms of the deal! Despite multiple requests to contact their management, they have declined to respond. Do yourself a favor and select one of the other storage facilities in the area. read more

We recently moved here from the Bay Area. After reviewing and visiting several different storage companies, we chose Gold Key! Wow! The service is outstanding and very friendly and helpful. We were doubly pleased that they offered wine storage for our collection. The wine room offers locked bins for your wine with a key code access elevator. The entire facility is super clean and very well lighted. We feel very comfortable with the company and would refer anyone. read more

I recently posted a yelp review regarding my service with Goldkey storage. Immediately I was contacted by a representative from Goldkey. I was under the impression that they were charging my credit card, without my authorization, whatever amount that they wanted to. After speaking with them we found out that my address was improperly inputed into there system, and whatever notices that were sent were going to the wrong address. Although the rent went from $82 to $125, a significant increase, they were very helpful, and did want to resolve the situation. Based on customer service, they were fantastic. read more

I highly recommend GoldKey Storage. I have re-located old family photos going back 5 generations due to the owner, Dave and general manager, Eli. This could have been a really unfavorable situation but they both worked with me, understood the situation and now I have priceless photos back. Eli was great, he was polite and professional. It was refreshing to meet a young man that understands customer service. I can't thank him enough. Dave worked with my schedule to meet with me, after searching our small town to find our family. Thank you! It means the world to me to have our photos back. Besides all that, the facility is clean, very protected, and climate controlled. If I ever have a need for storage again, I will definately go back to GoldKey. read more