They definitely overcharged on ring repairs and did not do precisely what I paid for or requested…read more. I still needed to have my rings resized again elsewhere.. they did not have the rings ready when I came in just before close on the date they were to be done- their jeweler was still refining work on the rings and we had to wait.. My husband and I had two other rings resized here and both were routine - however, the more intricate and pricey repairs to my other rings did not go smoothly.. and i definitely say it was over priced.. However, the sales people are very nice and they have beautiful jewelry- they even have a good array of Pandora. They've since then done a few appraisals for me on other pieces and those experiences were okay. Overall, a nice store with lovely staff but I should've taken the larger repair elsewhere.. as it was, I had to get the rings resized at a separate jeweler..

I recently purchased a Rolex Submariner and am absolutely ecstatic. After visiting several Rolex…read moreauthorized dealers in the Metro Detroit area I began to feel disheartened and unappreciated by the service I was receiving. But that all changed when I visited Medawar Jewelers. My salesperson Audrey was courteous, knowledgeable and made me feel like a true customer. I can't say enough about the outstanding customer service I received. The team at Medawar exudes professionalism and I enthusiastically recommend them!

I took a 3 rings in and had them fitted and sodered together. They gave a timeframe of 7-10 days,…read morethey completed in 5 days. They were very friendly and knowledgeable. I will be returning as a repeat customer.

After a consultation with their manager and custom designer, Ashleigh..I was able to proceed with…read moremaking my dream pendant. I felt listened to and in control, every step of the way. My family loves the necklace and it even ended up costing less than expected. Highly recommend.

Owner promised me a free re-size to close my ring sale. When I returned, he stated I waited too…read morelong and I am no longer entitled to a free re-size. No time frame was ever mentioned. It appears his word means nothing once the sale is closed.

I had a really lovely experience at Grand Jewelers. I had plans to find a wedding band and they…read morewere the first stop and only one I made. Erin was very helpful in finding a band that would compliment my beautiful engagement ring. The band arrived on time based on the estimate and I was so pleased with my engagement ring resizing. Communicative store!

Lacks ANY sort of integrity! Offered 36% below offers from other wholesalers on gold. Stay away…read more I will never enter the premise again. He offered $3100 on $5050 amount of gold. Typical appraisal would be $4900 (Gold Eagle Coin Shop or online bullion dealer-see picture) Absolute scumbag opportunist This is about a Kruggerand gold coin which contains one ounce of gold. He is trying to DECEIVE you in his reply. Apparently his MO.

Paris' last message to me personally asked for a review. So here it is…read more.. Poor Communication, Disrespectful Behavior, and Unprofessional Workmanship My fiancé went in and clearly asked for a low-profile setting on my engagement ring. When he picked it up, the setting was not low-profile, and the center stone wasn't even centered. When he asked, he was told, "She'll love it," and that I could come back to have it fixed if needed. By September 2024, we decided to move forward with the repair. I messaged the business and was blocked. We attempted to drop the ring off twice during posted business hours, but the shop was closed without notice both times. When I finally reached out directly, Paris, the owner, yelled at me on the phone, talked over me, and told me I needed to "listen to him" because it was his business. I was simply trying to get answers about my engagement ring. When I got it back, the repair was rushed and poorly done. Instead of properly replacing the head, they cut through the basket. I later brought it to three other jewelers, all of whom confirmed the ring was not structurally sound and that the diamond was loose. I returned in person on July 3, 2025, nearly a year later, and only then did they finally agree to replace the head. While I appreciated that step, I had been told I'd get to see a few options--but the new setting had already been installed when I arrived. Not a major issue, but another example of the ongoing lack of transparency and communication. I actually enjoyed his sister and parents who have offered to work with me, all of whom unfortunately work for him. What's most frustrating is that Paris is profiting from a business he clearly doesn't care genuinely about or take pride in. He showed no accountability, was repeatedly unprofessional, and never once apologized. Others in the store tried to smooth things over--but the fact remains: the owner avoided, dismissed, and disrespected a paying client for nearly a year. We should be supporting businesses that value their work and treat clients with respect. Unfortunately, that was not my experience here. I would not recommend this jeweler to anyone supporting small businesses as you can find a small business who cares much more about you. INVEST IN THEM!!! Please note, his mother, father and sister apologized and got me a new head & properly lowered it but in the future my money will now be going to an owner who appreciates people supporting local and treats women with respect even when a man is not present! Just my experience, which is what a review is based upon, but I don't think I'm alone in my thoughts. I just suggest reading his negative reviews and considering my opinion to avoid this mess!

Took a nice old automatic dress watch, over 50 years old(Dads, sentimental attachment). It took a…read morewhile(be patient its not always easy finding parts) to get to as watch repair was swamped. They did a fine job cleaning, oiling and crown stem replacement(nice crown had a nice touch of blue), fixed date flipping and removing scratches from the crystal. Looks sharp, Runs great ready for another 50 years. I doubt quartz ones while being slightly more accurate would last as long.

So my wife of 23 years wanted her ring updated and some gold removed to thin one of the bands. The…read moreservice lady and jeweler were very attentive and helpful providing a quick turnaround and brilliant work in a short time for a reasonable price. They also were very reassuring and we highly recommend this store and staff!

Moe was so nice and helpful. He made sure I didn't walk out empty handed. So happy with my purchase…read more!

From the owner: Custom designs gold and diamonds jewelry Name brands fine…read morewatch collection Engagement rings Watch and jewelry repair experts " If we can't fix it .. no one can "