As a competitive bodybuilder, that travels a lot back-and-forth from the East Coast and West Coast I will definitely say gold will take the ultimate five star par. They're open 24 hours and they have great customer service. The gym equipment is absolutely amazing and there's always constant updates and modifications to continue addressing each and every Gym goers request. The gym is always clean and again the favorite part of this it is 24 hours. When utilizing day passes or trial passes, they are very proficient with what they do specially when it comes down to scanning the barcodes and allowing individuals that pay for gym passes to be able to access the Gym 24/7 Definitely a gym would recommend going to. read more

Danny makes things extremely uncomfortable. (I try to not pay heed to gossip, but there are many individuals I have spoken to that have expressed much concern about the owner.) The environment is very "gym-bro". I would not recommend women that are diagnosed with severe PTSD or GAD go here. Variety of equipment, yes. Very very packed. read more

Gold's Gym - Message from a friend that goes to this gym. Will not share name so he doesn't experience retaliation as I did. - Gyms Near Me - Jacksonville, North Carolina

I had an extremely frustrating experience with Gold's Gym. I repeatedly tried to cancel my membership, but getting in touch with anyone who could actually help was nearly impossible. Emails went unanswered, and I received little to no communication regarding my cancellation requests. Despite my efforts to cancel, Gold's Gym continued charging my card month after month. After getting nowhere with customer service and not receiving responses to my emails, I eventually canceled my card just to stop the charges. What made the situation even worse was that instead of resolving the issue, the unpaid charges were later sent to a law firm or collections agency. I ended up having to deal with legal collection notices and additional stress over a membership I had been trying to cancel for a long time. A gym should make the cancellation process clear and straightforward, not force customers into a situation where they have to cancel their payment method to stop being charged. Based on my experience, I would strongly advise anyone considering a membership to carefully review the cancellation policies and keep detailed records of all communication. read more

Great gym lots of friendly people they have great equipment. I love the space in the back to force. They have protein shakes, drinks, protein bars, golds gym apparel. An an awesome daycare. I suggest you try it out read more

Gold's Gym - Golds gym - Gyms Near Me - Jacksonville, North Carolina

Tried to cancel the gym membership and also asked how long is the commitment for the gym and never was given a answer. Now I'm paying out of pocket money I don't have unable to cancel the gym membership for up to a year. Also the guy managing it is kind of rude. The gym also doesn't get cleaned as often as it needs too. I'd recommend trying a different gym for a better price than $40. read more

From the time I walked in and just finishing week two at this location I can only say great things all around. Plenty of equipment and the vibe is awesome. The staff is super friendly as well. I love the feeling when I look forward to something, and I get that feeling full throttle! The ownership has more than satisfied my fitness club needs. Im so happy I have found a gym I can call my "HOME"! read more

Have been emailing for months to cancel membership, no reply. Called and said its an 84 dollar fee to cancel even with military orders. So stupid, have been paying money for around 6 months that i dont have and tried to cancel it. other than that, nice gym nice people. read more

Been a member every since the doors opened. Tons of equipment, great staff, clean, and friendly environment! Highly recommended.

My only issue, is that you have to come to the gym to get the pricing. W hy not list that on your website or when we make a call. You can discuss that over the phone. What's the big secret? Is it too expensive? Or its your way of upselling? I just moved from California and I was paying $40 monthly with no start up. That's in California so I would think that Golds in NC is much more affordable. Can anyone share what the monthly fee is at this Jacksonville gym? Thank you read more

Coach Anthony is a great trainer! He created a customized workout plan according to my goals and gave me autonomy over our meeting times. He also gave nutritional guidance. He's very responsive and easy to communicate with via text. I fully recommend him! read more

I joined this golds gym back in February. They offer great amenities; childcare with amazing staff, tanning and they're open 24hrs. Highly recommend this gym and their friendly staff. read more

Gold's Gym - Friendly owner - Gyms Near Me - Jacksonville, North Carolina

When we started our membership we loved how they seemed supportive of military families. We told DANNY we were pending orders to move cross country and asked if canceling would be difficult or tedious. He assured us that if we were to have military orders that we could cancel any time. The time came to cancel and my husband called the gym and was instructed to email them the orders. We emailed them the orders and trusted they would cancel our membership. I was already 8 months pregnant, we traveled cross country and bought a house, we had a newborn, and he deployed 4 months later so you can imagine how busy we were. He just came back from deployment and THEY NEVER CANCELED OUR MEMBERSHIP. Not to mention we don't even have a Golds Gym near us. DANNY told us there was nothing they could do because we didn't keep our confirmation number but that would cancel today (OVER A YEAR LATER of NOT using their Gym). Now after receiving approval for cancelation, they are charging us an additional month because of their "30-day policy"... extremely disappointed with this franchise owner and Gold's Gym. I will be getting ahold of corporate. read more

Just a mess place and expensive for no reason gym is old and needs lots of upgrades .............................. ............. read more

Been a member for over 11 years ..... 24/7 facility a definite plus ... security cameras and secured doors so only members can enter with key tags after staff hours . When the staff is here they always make you feel welcome and it's always a pleasure to see their smiling faces. They always keep the facility fresh by changing things up a bit by adding new equipment or updating the interior or rearranging the layout . A place for all levels of physical fitness training from beginners to advanced. I've seen teens with their parents working out to the elderly in their 80's ... there's a daycare too for the little ones. All around awesome place to begin or continue your physical fitness journey definitely recommend getting a membership at Golds Gym :) read more

Gold's Gym - Golds Gym Jacksonville NC - Gyms Near Me - Jacksonville, North Carolina

This golds Gym is spotless! Love working out here many classes a good work out and always a good time....., and modern equipment. Customer service is awesome and my children love the daycare and teachers. The management spends alot of time in making this the best gym. Golds Gym has it all.......you will be impressed. You will have a good work out and a great time. ENJOY! read more

Been coming here since 2021 and it's by far the best gym in town. Great atmosphere amd extremely welcoming. Wonderful staff always ready to answer any questions and sick equipment. Can't go wrong with getting a membership here! read more

Highly recommend!!bene a member since 2000! Would never go anywhere else !! Knowledge, friendly and professional staff !!

I've belonged to many gyms over the year but never one quite like this one. The staff is very friendly and knowledgable about the various equipment throughout, the locker rooms are clean and the gym itself is just a great environment. Not to mention I was able to obtain a pass for my son to go along with me and work out. As long as I'm here, Gold's Gym is where I'll be. read more

Came here back in 2018 and now I'm back in 2023 after moving around, still the best gym in Jacksonville, and well priced.

Worst gym ever. I've been to nicer golds gyms than this. Danny is cool; the personal trainer is rude and pushy, the guy who cleans the place is a creep, and doesn't do his job either read more

Nothing that hasn't been said by others, but the owner of this establishment is crooked and is just trying to swindle you for your money. My husband and I went to Gold's to try it out, under the guise of a "10-day free trial". When we got there, the owner, Danny, informed us that it would be a $15-per-person day pass to try out the gym. When I asked Danny for some more details - specifically, I asked him why we had to pay a day pass when we had a free trial - he was very evasive with me and didn't want to answer the question. Eventually, after I kept pressing him, he told me the 10-day free trial is an "olive branch" to get people to come in, and that you can't actually try out the gym for free. He literally admitted to false advertising to get people in the door, so he can then charge them money. So, in review: this particular franchise owner is crooked, acts like a slimy businessman, and is just in it to get your money. Literally Planet Fitness is a better gym experience. read more

I have been a member for over 10 years. The best there is when it come to staff assistance, support, and simply smiling faces when you enter or exit. All the equipment you need to get your cardio or strength needs! Best gym in the area for sure read more

Great gym solid weights great for people that like to move weight and get big. If you don't lift here you suck

This has been my home gym for awhile and while I do love it, I hate how packed it gets in the evening. It's almost impossible for me to get a decent workout in late in the afternoon or evening after work because there are so many people. Overall they have a great selection of machines as well as free weights. I would highly recommend the gym to others but I would warn them about how busy it can get at certain times. read more

Best gym I've been to... every time I'm in Jacksonville I always hit it up! Staff is professional and welcoming... gym is always clean!!!

When to this gym yesterday just to change things up and try a different gym.. good gym and the owner was VERY COOL AND NICE! We will be back @maturedmuscle read more

False advertisement of 7 day pass that they won't let you even try out their gym with unless you pay for a drop in or membership. What a scam. Also way overpacked had to wait 5 minutes to find a parking spot. read more

Gold's Gym is an excellent gym. I could go into so much they provide in so many different types of workout equipment, the many different classes and virtual classes on demand, and they're sanitation practice coupled with them employing professional sanitation services because of Covid, but I would like to focus on one of their coaches that I've had the opportunity to experience. As a retired Marine, I knew how to Workout like I did back in the day. I worked out like that with my hubby up until Covid shutdowns. The shut down was so long and depression ensued, then I couldn't get myself back to the gym which used to be a enjoyed habit. I saw a coach that impressed me while I was on the tread mill. I had never had a personal trainer before, but I felt I really needed one since I was in full menopause and needed to learn how to workout best for my aging body; strength training as I had always done it before, I knew was not good or effective for me and I needed education. I asked for the coach who impressed me, Jocelyn. Now, I have been working with Jocelyn for four months now and she is amazing! She designed my workouts specifically for me. She keeps in mind the problems that I have with my neck and right thumb, and helps me adjust my body mechanics to be able to do the exercises she picked out for me so as to not put strain or discomfort in those areas. Each session is 30 minutes, and she devises the workouts to get the maximum benefit without feeling like your working. She gets me sweating just by combinations of different exercises tailored to what I had expressed I wanted to work on. Jocelyn, is a wonderful trainer because she pays special attention to your goals, she constantly checks in to get feedback from you of how you are feeling and then makes adjustment too the workouts based on that. She also carefully watches for proper body mechanics to help you train your muscles to support your movements and protect your spine and joints. I trust Jocelyn helping me make my body strong way more than I trust my family doctor and orthopedist. She's not a doctor, but she pays close attention to my feedback, my body movements, and helps me to correct and understand my body mechanics to feel better, stronger, more flexible and have better balance. Jocelyn really gives her all when she works with you. She is very supportive and encouraging and genuinely interested in your feedback in order to adjust your workouts to help you get the most out of your workout while protecting your body and keeping you interested. She is very knowledgeable and really cares, and she is well worth it! You are in good hands Jocelyn is your coach! read more

I wrote a pretty unfortunate review prior to this because of a situation I had with an employee. Danny, The manager however called to correct the situation and was more than pleasant! I am very happy with where we're at now and he is refunding all my money! I can't give 5 stars only because of the employee I dealt with originally but it's very nice to know the manager took charge in a very professional manner! read more

Joined Golds Gym Jacksonville, NC in August 2017 and have been a member ever since. Well managed, exceptionally clean along with great members. I anxiously await for re-opening orders from our "esteemed governor" so that I can resume my workouts. The time is now!! Rich H Cape Carteret, NC read more

The owner is racist, charges everyone for anything. The gym is always dirty, Poor machines with nothing to work out. It's so cramped it's like I'm cuddling every person in there . Overall a horrible gym. read more

WOULD NEVER GO AGAIN. This place makes Gold's Gym as a brand look terrible. Not only is it packed like sardines at this location but they lack a sauna. My main and biggest complaint comes after going in with a guest. Call me entitled but I've been hooked up at other Golds Gym locations with up to two weeks for a buddy pass. I'm on a travel pass and walked into this location and they were trying to charge my guest $10 to workout there. This is garbage considering other staff have been able to award me with a guest pass for a friend and we're even nice enough to extend it. I could care less what the actual rules are after that. Either as staff you're willing to hook people up or you're being greedy and charging guests off the bat. Additionally, it gets so packed and the machines are so close to each other that social distancing is nearly impossible here. I would never go back here unless they hooked up my guest with a pass that other Golds have been able to do with no issue. This place is trash. Don't go here. There are better gyms in the area. read more

For the gym bros this place has good equipment a few arsenal machines and hammer strength. For 35 a month it's worth it, located around supplement stores and good food. Overall pretty good gym just no sauna read more

Awesome clean facility!! They made me feel at home while i was in Jacksonville for work.

the negative reviews on this site are complete bogus. some of the people (like the one about the manager touching his child) didn't even have a membership or go to the gym. there is fine print no matter where you go and if you choose not to read it, that fault is yours. this gym is clean and organized, the staff make me feel like they actually want me there. I would give $20 to someone if I ever walked in unwelcomed. the daycare is AMAZING, never crowded and the assistants are kind and remembered my son's name from day one. it is a much calmer and safer environment than fit4life and he doesn't get overstimulated like he did there when they had 40 kids in one small room. it does get crowded in the evenings, but we live in a military town and that's rush hour. you won't find a family friendly gym around here that isn't. they could use more space but the equipment is body builder quality and they have tanning too so that is a plus! read more

FALSE ADVERTISING - insulting to prospective clients to bring you in for a "tour" (yes, I know how a treadmill works) only to end the tour with the "It's not really a free pass, it's the start of your contract and you can CANCEL within the first 7 days." No thank you. You can see they've used this tactic for years according to other reviewers here and please be advised and save yourself the time and hassle. Or at least go in prepared to be swindled! read more

For anyone wanting to join this Gold's gym & in the military. Please be sure to read & re-read your contract. The cancelation process is horrible! Nobody in the facility told us that there is a 30 notice, until we had to call due to being charged a extra month & a annual fee. The facility manager was very sarcastic/rude when I called to try to dispute the annual fee which comes out at any point of the contract(for our contract it was January), but due to deployment orders my husband is already out of the state and he can not attend the gym for the 15 days remaining that they allowed him in January. There was no solution to our problem & the customer service is horrible. I would not recommend this facility to any of our military friends/family in Jacksonville due to our horrible experience. read more

Signed up for the 7 day trial on Friday and got a call from the gym the same day asking if I would be coming in that day for a tour. I told them I wasn't sure if I'd make it in but I'd see them soon. I show up on Monday, 3 days after they called me, just to be told I have to pay $15 because they aren't honoring the 7 day pass. Thanks for the waste of time, gas, and pre workout read more

The only reason I'm giving them a 2 (and not a 1) is because of the gym itself. I should have known that a "free" trial week came with a catch, like a "free" credit score. The gym itself is pretty nice. I was most impressed with the cardio theatre, the huge fitness studio, and variety of equipment. However, the gym is unnecessarily HOT. Seriously, it was like a swamp in there. I hear that it's because muscle magoos like their muscles to "glisten". Give me a break, brochacho, because some of us just end up with swamp ass because we sweat from, oh - I don't know, working out not just because the gym is humid. But my real gripe is with the sneaky management. Oh, they were perfectly accommodating when I first walked in the door. I really did not expect to have to sign a contract and pay $40 to use a free trial for a few days. Granted, this was the first time I even tried to try out a private gym (I use a corporate gym where my free trial was actually FREE). I was told that if I decided to not use Gold's that I can cancel before the 7 day trial was over and I could get a full refund. I cancelled 3 days before the trial was up, and I have yet to see the refund. I was told it would take about a month (perfect amount of time for me to forget that I paid $40 for a gym membership that I don't have). I emailed Danny to get my freaking money back and bam, I get an email 20 minutes later from a AP person saying my card will be refunded within 3-5 days. Sneaky, sneaky - I think that's bad business. So if you plan to TRY out the gym, be ready to fork over the cash first. But hey, you might get to meet Sylvester Stalone's doppleganger. Good luck - and read the fine print. Happy lifting! read more

I really did not mind this gym until they started changing their class schedules. They don't seem to understand that most larger people enjoy the classes to help jump start their weight loss. The manager Danny is the only nice worker they have in this place. For the most part the others just sit around not doing much. And when he is not around they won't even speak. They are also eating at the front desk when you walk in. I don't know about you but when I'm heading in to work out I don't want to see a guy eating a big mac. Also ladies if you go to this place around 530 the bathroom is a nasty mess. I think you can save money by going to another gym. read more