Worst place ever ! I do not recommend this place at all. Planet fitness is much better! Great staff and a lot cleaner locker rooms

The place needs to be updated. Something is always out of order. The showers in the lady's lockers needs new curtains and they look bad, water runs slow. The maintenance lady is always cleaning but that bathroom in the locker room needs a complete make over. I don't like looking in the mirror when I'm on the treadmill. The place is due for an update, remodeling or at least get new curtains after redoing the showers. read more

I love this gym! It's small and less hectic than other gyms in town.. all the instructors are so nice and full of energy!! The staff always greets you with a smile and are helpful explaining all the gym has to offer.. I came for water classes because they have morning and evening classes consistently and when an instructors out like tonight someone stepped in with a smile and great music! Very happy here!! read more

Great gym. Good equipment. Steam room and sauna are a plus. Not too busy. Very satisfied here and won't go anywhere else for a while

I have been a member for 6 months and decided to stop my membership. The gym is well kept and some of the staff are great. I appreciated the local-family vibe the staff (in general) provides. Special shout out to Roz and Jamie for being awesome! I liked Scott, the previous owner, but the vibe changed when the new owners came in. They were not as approachable and engaging like him. I had a good time being trained with Ty, but our schedules couldn't match after a while so I shifted to be "trained" by Adam. But he has not shown initiative nor interest to train me. I have been on top of Ty and Adam to update my fitness routine on the app and it took them months to communicate. Once they finally did, Adam said to talk to him to discuss my routine, but every time I've approached him, he would have an excuse on why we would not be available. I could sense he did not like me, so I did not feel it was worth to keep trying. I have learned enough to now workout on my own at home. The trainers need to improve in their communication and be less biased with their clients. Diversity and implicit bias training coupled with time-management, organization, and communication skills will hopefully correct their issues. read more

They completely remodeled the club back in December and the updates are fantastic! The club offers a variety of group fitness options and they also have a great indoor heated pool, sauna and steam room. I especially like that they are open 24/7 and you can join online. I don't have kids, but they do have free childcare and the space is clean and also newly remodeled (contrary to one of the reviews from several years ago) There is an outdoor workout space and a bunch of personal training options for people who need extra help. read more

Onslow Fitness - Here is a photo of their heated indoor pool. - Gyms Near Me - Jacksonville, North Carolina

I debated making this post for several months but I want others who live where I live to be aware of my situation so that when they are looking at the many options for joining a gym they can be aware of the shady practices some gyms have as well as the protections they have available under the North Carolina Law should they find themselves in the same situation I did. I joined Onslow Fitness in October of 2019. In November I found out I was pregnant with Hadley. I tried to continue working out as best I could but by December I was so sick with Hyperemesis Gravidarum that I couldn't function let alone get out of bed. For those who are not aware Hyperemesis Gravidarum is severe sick that some women get when they are pregnant. When I asked about canceling my membership with the gym I was told that I could not cancel without paying fees, but they could freeze my account for up to 6 months. And that I could also use the indoor swimming pool which was not strenuous if I didn't want to freeze my account (mind you at this point I was so sick I could barely get out of bed). My husband will attest. Not having the energy to argue I said fine freeze my account. Fast forward a few months and the freeze on my account was up. I was still very sick, by that point at 8 months pregnant I was 114 pounds after starting my pregnancy at 145 Pounds. I was being admitted to the hospital for severe dehydration and potassium imbalances. As of now onslow fitness has sent my account to collections. After contacting the department of justices consumer protections department, I have learned that provisions under the North Carolina law allow you to cancel a gym membership without penalty should you have a serious health issue, which the level of severity of HG that I had fit the criteria. I would highly recommend not giving your business to onslow fitness, throughout this entire ordeal they have shown little regard for my health. And on top of all the other residual health issues I am dealing with this has cause so much stress and anxiety. read more

Be warned I was falsely accused of staring at someone and without proper investigation of this false claim the staff/owner revoked my lifetime membership. The whole claim caught me completely off guard and after the phone call from a very insulting call from a staff member telling me about the claim I just hung up on him. After hanging up on him he decided to revoke my membership in a moment of being upset with me for hanging up and the owner there actually signed the letter to back him up This all came about after being a member there for over 20 years James Pate read more

I have been a member for the past 3 months. It is great gym, and I joined because they have salted warm pool, sauna, and steam room. I also joined the small group, and it is very worth it. I enjoy my trainer, Adam. The small group gives me the extra push to do more. read more

I consider Onslow Fitness to be a gem of a gym. While it is a smaller gym, the equipment is well kept and organized so that everything you might need is easy to find. The management is easily approachable, and personable. The trainer that I have used(Necole), is so much more than outstanding. Her knowledge of kinesiology is amazing, along with her professional and personable attention to her clients. Such an awesome experience to work with Necole! The morning aqua classes with Jay and Stephanie have been exhilarating with all muscle groups being worked. The warm salt water pool feels so great Whether you are getting into shape or staying in shape. I also had the privilege of working with Marlise in her Zumba class-not that I was nearly as coordinated as the other members in class. However, Marlise has such a powerful and positive energy that you try your hardest to do your very best. I almost forgot to mention how clean the gym is-even the shower curtains are changed on a regular basis! In closing I just have to say I LOVE, LOVE, LOVE this gym!! Lynne Lindenthal read more

The staff is friendly and knowledgeable. The community here are friendly and helpful. The trainers here are better managed and are a notch up from most. I recommend talking to the fitness director who will get you, probably the best evaluation you can get and recommend the right trainer to make real improvements and obtain your goals. Equipment is modern and kept up to excellent condition. The best value is in the classes as all the teachers are talented and provide unique exercise experiences. The therapeutic salt pool is, steam sauna and dry sauna work are maintained, kept clean and are great for alleviating aches and pains. Get a membership here and use it and you will get healthier. Like most fitness studios in this area, the membership fees are nonrefundable. read more

Of course canceling you membership is made more difficult than it has to be. I requested to cancel my membership over the phone and was told to email members.service@onslowfitness.com...3 days so far and NO ONE has contacted me yet. Of course I get charged $60 for another month that I do not want. I want a refund and a response. CANCEL MY MEMBERSHIP AND REFUND ME PLEASE. read more

This gym probably has its place, however, if you want to workout in a gym (i.e. get a good workout, around other motivated individuals, have qualified professionals to assist you and then get out), this is not your place. This is probably great for beginners who want a nice gym to start out without many "meat heads" around them, however, the girls that work there as instructors for classes or manage the facility are not fitness professionals by any stretch. They seem to be just military housewives that were bored and thought working at a gym would be a good way to get extra cash. I know that sounds harsh, however, I have been to much better gyms run by similar people with better experiences. Also the reviewer spoke about how they add extra time on if you don't use your membership for more than 4 days, I agree - Read the FINE print! There are catches to what looks like a good idea. I am sure this gym is great for some people, just not for me or my friends who had specific needs/goals. read more

I love the pool, sauna and steam room. You can even get Eucalyptus for the steam room! The staff is so friendly and professional. They accommodate your needs well. I do wish they would switch the men's locker room with the women's locker room so women didn't have to walk dripping wet to the pool area. Other than that everything is great! read more

Never overcrowded been here for 6 months and appreciate the quiet while I'm working out. The staff are also very friendly.

So much to offer and a great staff! I only use about 1/3 of the things they have but a typical work out I get in my cardio, get on some life fitness machines, occasionally some free weights hit the pool and then the sauna and steam room! I couldn't be happier! read more

Went with a friend today while in town. Clean place. Helpful service. I sweated out last night's drinks. I would use this place if I lived here. read more

I did the 20/30 fast track about a month ago with Michelle! She's an amazing life coach! I highly recommend anyone that if you are wanting to get back on track with your life and make a change Michelle Ennis is your girl!! read more

There are a list of the good and bad things about Onslow Fitness that I feel I would like to share. I've been a member there for over 2 years now. During that time I was pregnant for 9 months so I didn't go and work out. They tell you when you sign up for any month that you go less than 4 days you get that time added back, or credited, to your membership after it expires if you want to use it. That's cool, right? Yeah, keep reading. Also during this 2 year time my husband was deployed for 7 months. I contacted Onslow Fitness to let them know that and they said they'd make note of it. Well, they took that as Freeze his acct. Guess I should have been a little suspicious when they asked me to fax/email copies of his orders. So when our contract was supposedly up we went to see how much of this "extended" time we had acquired so we could just quit paying for our monthly membership and use all the time we didn't use. That's when they informed us that I had 7 months. Um, how the heck does that add up if I was pregnant for 9 and didn't hit the gym again till 8 weeks post baby. Ok, annoyed!!! Then they told my husband that he still owed over $300 for his membership because they froze his acct while he was deployed and he has to pay for that time he was gone. I'm sure they thought they were right, and I feel like we were right, but either way I'm a little butt sore with Onslow Fitness. The Good: There is a nursery for your child A pool A sauna "Free" classes A steam room Tanning I go in the afternoons when it's less crowded. The nursery time is from 8AM to 12PM then again from 3:30PM to 8PM They are closed on Sunday read more

I'm in my early 30's and like that this gym does not feel like a meat market. The population is primarily older....about 50's +. The front desk staff smile and are friendly but are not very helpful or knowledgable. I haven't used the personal trainers but they appear excellent the times I've observed them with their clients. The childcare center has weird hours. Many moms who don't work would go mid-day but they are closed between 12-3:30...odd. Also, the childcare room is dirty and is too small for the number of children they have at one time. The caregivers are wonderful with the children. Overall the gym feels a little sad and depressing. Not sure if it's the lighting, music or lack of space vs the equipment they have. If I had to do it over I wouldn't join. 1.5 years to go before my contract is up. read more

I received an email about your memorial day special, I called to get more details about your special. I was told I could sign up for a month to month for if I'm not mistaken $69 a month and it would be automatically withdrawn from my account. I ask her if I only wanted to sign up for one month what would be the price and I was told $75. So in the meantime I thought about it and I called back three other times to ask some other questions such as did I need to bring cash or did you do debit , also ask were they open on Memorial Day. The last call I made I confirmed that all I needed to bring was $75 and I could start on that day. So on memorial day morning I went there and I was told I needed 39 more dollars to sign up. I told them I called you four times and that's not what I was told. So I feel your memorial day special and the people at your spa definitely and totally miss lead me on the price. I also got the feeling that the person at the spa did not believe I called you so I went to do my car and got my phone to look at my phone history and I showed him that I had called you four times total. So needless to say I did not sign up!! I just got a phone call from Onslow fitness center and I just wanted to let you know that they honored the price I was quoted so thank you very much! See if I can change my store read more

The gym itself is just ok, my problem lies with the "daycare" facilities. I stopped going because I felt horrible leaving my children in such a tiny space with so many other children, many of whom are running around clearly sick. read more

My husband and I have been members at Onslow Fitness for a while, and they are great! They have classes, a body scan machine (this was pretty cool), and the staff is always friendly. For all of the parents out there? They have onsite childcare! If you're a helicopter parent like me, you tend to worry. Onslow Fitness has a camera in the daycare room so you can check in on your littles without having to go into the room. Overall? I would definitely recommend. Beth is a great owner, and she has treated my little one like she was her own family member. Great people! Great gym! read more

The gym itself is not so bad, although I feel that for the money they should have more updated facilities. My beef with Onslow Fitness is that they are owned by a company called ABC Financial. DO NOT sign a contract with Onslow Fitness if you know you will be moving before the contract will be up because they will not let you out of it. My husband got out of the Marine Corps and we moved back to our hometown. I was told that I could cancel my membership because I am 28 miles away from an affiliate gym. Who drives 28 miles to go to a gym??? I have gotten the complete run around from both Onslow Fitness and ABC Financial and have been paying a membership fee that I cannot use. I highly recommend going elsewhere. read more

DON'T!!!!!!!!!!!!!!!!!! If you think you are going to be abducted by aliens, float out to sea and be eaten by sharks, or that the end of the world as we know it will happen before your contract is up, then go for it. However, If you think you might even remotely, possibly, perhaps, by chance, maybe move, or have a situation making it impossible for you to continue using their services, DO NOT sign a contract with this company. They are horrid, horrid, horrid to get out of the contract! They are waayy over priced compared to a lot of other facilities with the same or even BETTER amenities in the great USA. They are all sweet and wonderful when they want you to sign up, but they are HORRIBLE if you by chance MOVE out of the area. SURE they promise to find you a location close to your NEW residence, but they don't tell you that you are STUCK paying their price for membership even if the new place is LOWER. The thing that disgusts me the most about this place is that they do this to their military members and their family. They should be ashamed! read more

the best fitness center in Jacksonville, North Carolina. it has modern equipment, excellent well informed staff that is always friendly and cheerful. I go here five days a week for minimum of two hours and my workouts are great. I have a variety of machines, a pool with steam and dry sauna and a outdoor area too. all of the members are awesome also. they will help you out if you ask. the owners are continuously updating equipment, programs, and the general modernizing of the establishment. best bang for your exercise buck is right here at onslow fitness. one of the really good things here is the intimacy of the place, you always feel like you belong to a super fitness center. read more

If I could give them zero stars, I would - solely because of their "membership" policies. You can get in, but you can't get out...unless you die, I suppose. They have another company running things for them, if you're moving and want to cancel your membership you better have a job already lined up or a lease for a "permanent" address, otherwise they'll keep charging you - even if you're out of the area and can't even use the services they're charging you for! read more

Stay far away! This business should be added to the off-limits list for the USMC! You think contracts for pay-day loans are bad? You haven't seen the contract for this place! You will never believe how hard it is to get out of the contract. I guess you have to die or become disabled! They say military moving out of the area qualifies to end the contract and they also say the guarantee satisfaction. Lies! I signed up with this gym because they offered free childcare services while you work out. They forgot to mention the childcare provider/child ratios would exceed 1:25 and they don't change diapers, feed infants, or show the children any attention. I think these would be important things to know before signing up. read more

This place is a nightmare! If you're active duty and deploy like most Marines don't bother signing up here. Pre-deployment made preparations for my account to be frozen while I was gone, two months into deployment still being charged! Further, my wife moved home for when I get out after this deployment. She has submitted multiple address changes to try to transfer her membership somewhere local as they said you could. They told her they would have to cancel her membership because there is no where to transfer it to. Multiple cancellation confirmations later and four months, we're still being charged for her membership when is doesn't even live in state any more. Save yourself the headache and don't join! read more

I joined Onslow Fitness in December of 2013. I am a military wife with 2 children and needed some place to continue my weight loss journey that offered childcare. I googled Gyms in the area and decided out of all the options I would go and see Onslow Fitness first. Well Onslow Fitness was my first and last stop! The price was right, the gym was very clean, and the people/staff were extremely nice! Onslow also had childcare, sauna, steam room, pool, fitness on demand, and amazing group fitness classes/instructors!!!!!!! I LOVE the Les Mills programs and Zumba:). To make a long story less long, I have more than reached my goals that I came in with due to the AMAZING support of the personal trainers, membership specialists, group fitness instructors, , Total Solutions program/coaches and the awesome childcare staff! I have lost 64 pounds, 44 inches, and 5.3% body fat. All done through proper exercise and nutrition! As far as the professionalism if the staff and group fitness instructors they are VERY professional and great @ what they do!!!!! Canceling a membership is as easy as they say because in the membership agreement it states that you can cancel if relocating, death, or injury....all you have to provide is documentation that you are actually relocated, someone really passed away, or rheat you are really injured. The time extension is also a GREAT perk! Again, you have to read your membership agreement and it states that if you miss time that you can come in 1x. during your current agreement, request a review of your account, before your agreement renews, and whatever time you have been gone Onslow will add that time to the END of your agreement. So, again amazing facility, people, staff, and SUPPoRT!!!!!! read more

Starting off with the top. The owner is a hypocrite and has no knowledge on how to run a gym properly. Some of the staff are nice but the front desk is joke. No one is knowledgeable. When I first joined the personal trainers were amazing. That's not the case anymore. People get hurt because the trainers don't watch or know their job. They are too busy on their phones or flirting with each other. The only reason I stayed going was because of the members and friends I made there. We worked out together for 2 years and then I became certified. As a personal trainer myself, I know my boundaries as a member to the gym not employed by them, yet I still had a target on my back. Every day walking in we get looks and stares by the employees and owner. There are probably 10-15 of us that have gone there same time everyday and now the whole atmosphere has changed. Who wants to be judged while trying to workout? Who makes drama at a gym? You go to workout but this gym will only cause you drama with the owner. The equipment is always broken. Before my husband cancelled his contract and was fed up he fixed numerous prices of equipment. It's never checked like it should be. The place is dirty and old. They tried to make an upstairs area to make more room that is now only to be used by personal trainers. It's been set up for a month now and yet they still train downstairs leaving all the equipment upstairs for no one else to use making it impossible to get a good workout on when there's not enough. One bench, one squat rack and one set of good Dumbbells. Really??? There are other gyms now open around the area to be choosing this one. Do yourself a favor and save your money by going here and spend less on going to the newer gyms that have way more to offer. There Facebook has reviews but you can't even put a bad review after your gone from the gym cause they block you. read more