As a gym, this place is fine, and if you want to deal with a business that is stuck in the dark ages, by all means, join this gym. Be warned though, their contracts are designed to take as much as they can from you and the management is slow to respond and not helpful. I've had and heard many horror stories from this gym. Most recently, my wife has made several attempts to settle a situation with them which is one that should be resolved within minutes, not weeks. Her brother was a member while he was staying in town and cancelled his membership before he left town. They told him he would have to pay the remaining dues on his contract. Fine, so they gave him an account action form and he paid the remaining dues. However, recently they began charging his credit card again. It turns out, they gave him a form to pay dues until the end of his contract term, but they did not actually cancel the membership. Now, they are hiding behind a technicality that there was no cancellation form signed. (Because a customer would be familiar with the paperwork that this business works with, right?). So they say that they require an additional 30 days notice to cancel so that they can charge an extra month on top of the two months that they already charged. Is it easy to fix? Yes, cancel the membership and return the unauthorized charges. How long does that take? About fifteen minutes. Get with the times Gold's Gym... read more

I went tonight to try the gym for the first time. The poster on the street advertised " free session" as a trial. When I enquired at the desk the staff quoted me $21 drop in fee. I was with my teenage son so it was going to cost $42.... She said it was because it was busy, which I saw one person on the cardio equipment through the window. I feel like I didn't fit their standard for a desirable customer. Not sure what other reason they would have to turn me away. Don't believe the advertising. It is based on the staff's bias of you, read more

During my 1 year membership, over half of all treadmills were broken and the other half were not functioning properly. Staff is POORLY TRAINED and management is even worse. Allow me to make myself clearer, during the 1 year I was a member they've changed managers over 5 times and all of them turned out to be Incompetent, immature and also poorly trained, the later one specially which I believe still manages the space today, Milos, tried hard at the beginning to please me into leaving a better review but turned out to be yet another useless member of Gold's Staff. Not only useless, when I last complained about their system charging me a late fee even though I paid the membership on time, Milos became extremely condescending, laughing at my face while saying "I never make mistakes, if It was someone else charging your fee, I would believe you" All that, while I had a receipt in my hands proving my payment time and date. Milos won't last long, but Gold's seems to keep on sucking no matter the manager they seem to find. Do yourself a favour, NEVER JOIN GOLD'S GYM! Their payment system is predatory, they will charge you without consent, fake times of payment so to make you pay extra fees which are also extremely overcharged coming to be twice as big as the original biweekly charge and they will make you feel as if you are the one at wrong. So to my last try at Gold's Gym of Terror simply to keep myself from having to pay yet another fee which I actually already had paid, I've had to argue for hours with them, compelling to all the hours they've made me waste over the 12 months in order to get myself out of the gym without further charges. DO NOT REGISTER AT GOLD'S GYM, ANY OTHER GYM IS BETTER, SERIOUSLY, ANY. All that is my opinion though, register at your own risk. read more

Outrageously unprofessional service. The man named Gareth is particularly skillful at making sure your comments will never be heard (much less addressed). I was visiting from the US and wanted to get a free 1-day pass, so I filled out their form online and got a text message asking me to provide a time of the visit. I provided a few times of my choice, and received no reply. Then, after several hours, they finally got in touch with me and asked for yet another time, which I confirmed.   Finally, after spending about half an hour monitoring and responding to text messages, I arrived at the gym, only to be told in a rude manner  by Gareth that I need a local ID to get a free one-day pass. I was not reminded of this requirement prior to the visit. This outstandingly poor service I experienced from Gareth and his colleagues, who were as unhelpful as they could possibly be, has ensured that I will avoid Gold's gym -- a brand I used to enjoy and respect -- for the rest of my life. read more

I have been a member for several months during which time classes are of course not being given due to the COVID restrictions and all that are available are machines - of which there are plenty. On very rare occasions one of them may be down for repairs as you would expect in any such establishment. The people who work out are primarily university types, as can be seen from the fact that almost all of them walk to the gym and do not drive, and so I'd guess the age range as mostly 20-35 but I'm 72 years old and just an average person and feel right at home. Most of the patrons (denizens?) are in decent shape - but no more than you'd expect of any gym; if there are more than a couple of bodybuilders they conceal themselves well. Probably 50-50 Male-Female if anyone cares. Everyone with whom I have had any dealings has been super friendly. If you want latte with your treadmill, go elsewhere. Please. read more

Signed up for the free trial. When I arrived I was told I couldn't use it because my ID didn't have a Vancouver address... so because I live in a city beside Vancouver Im not a potential member? That makes no sense. Also, it doesn't say that anywhere on the website, and the front desk employee couldn't give me any explanation for this. There was also no other staff or managers working. read more

Super fantastic. Everyone who works here are friendly and super easy to talk to. The hours are fair and the price is fair as well. Well kept. I prefer it to birdcoop a LOT because I hated waiting for squat racks, which doesn't happen here. The spin classes and other classses are super fun. Great job guys!!! Keep up the great work. read more

Golds Gym - Gyms Near Me - Vancouver, British Columbia

I've been a member here for several years. The long open hours are good, but this gym gets very crowded and I often have to wait to use equipment. Much of the equipment is in disrepair, and the music (a jumble of tunes sometimes coming from three different sources at once) can be so loud that my ears ring when I leave. read more

Yes....be careful when you sign up. It's not easy to cancel your membership even when you're contract expires. Like my brother and his buddy, many students will be surprised to see membership dues appearing on their credit card statement for membership that didn't quite get canceled despite early cancellation notice. Sad...should have done more researched. The franchise got "F" on Better Business Bureau. http://www.bbb.org/mbc/business-reviews/health-clubs/golds-gym-in-burnaby-bc-1242688 read more

It's one thing to have members line up outside the gym when you're at capacity during Covid. But it is totally unacceptable when it's simply because the girl at the front desk is lounging around in the gym. Do better!! read more

This gym has a bad managements. I am a member, I walked with my daughter last Saturday in order to show her the facilities of the gym and register her as a new member. The girl at the front desk and the manger were both unprofessional and rude. My daughter did not her ID with herself but I had her driver license in my Cell Phone. I showed it to them but instead treating my daughter with courtesy, the manager rudely made some comments that my daughter and myself left with being upset and anger. I decided to cancel my membership immediately. Unfortunately, Gold Gym lost one new member and one old member. Also, I used the gym last few months and I found that the showers are dirty and no paper towel and no liquid soup in the area of bathroom sinks. I do not recommend this gym to anybody. There are other better gyms around Tri-City that you can trust and have respect. read more

Gold's on Campus lost a potential customer today. I am just happy that I didn't sign one of their deadly contracts that are costly if situations change before I had this experience! I was given a 10 day free pass while studying for exams. When I went to redeem it I was grilled by the owner Victor Nguyen about why I should join that specific gym. He speaks very broken english, to the point that I actually thought he was joking for the first bit of the conversation because I thought it was way too absurd to be literally grilled on a pass that is supposed to give you a good impression of the gym and encourage you to join. I am writing my last exams at UBC and then will then be moving to Toronto to article with a law firm. I told him that of course I would consider a Gold's in Toronto, especially as my work contract has money earmarked for a fitness package. However that wasn't good enough for him and he asked me who should pay for his lights when I come in trying to get something for free... This was also after he accused me of using multiple passes to get a free gym (you can see why I thought he was joking). umm.. Ok Mr. Nguyn, but wasn't I was just given this pass for a free 10 days at your gym?? I don't know if he was having a bad day and I like to give him the benefit of the doubt, considering that it is HIS gym, and he is representing the Gold's Gym franchise, but if this is seriously how he runs his business, by giving out unqualified coupons then not honouring them, it's a scam and I want no part of it. Point - Gold's Gym on campus under shoddy ownership and programs that operate as a scam (ie. We will not honor our coupons unless you...what? I actually still don't know what he wanted, maybe for me to sign a contract right then and there?? Bogus!) is not worth supporting with your time or money. As a result I can guarantee that Gold's Gym will not be on the list of options that I consider in my new location. Good riddance. read more

The staff are more focused socializing with their friends than maintaining the gym. The price is unjustifiable for the space and resources available. Covid safely practices such as distancing are typically ignored. The crowding and type of stations available makes long wait times standard. read more

I would think really hard about signing up at this gym... I made that mistake last summer and wish I could take it back. Fees for EVERYTHING... its probably the most brutal service contract I have ever been stupid enough to sign. The worst part is the $299 cancellation fee - more money then the entire contract is worth for most of the year. I think moving 15km away is a good enough justification to cancel, however they believe that you must move 30km away to justify waiving the cancellation fees. The gym itself is so-so... The people who work there are nice, however are powerless to change any of the terrible service contracts and fees. Overall the gym quality is not fantastic, but not terrible. Get a membership at the Birdcoop.... overall they treat customers better and there is a better atmosphere. If you are fortunate enough to live downtown... Check out the Y on Burrard... No extra fees for ANYTHING... Forget your pass? No big deal! Want to change your credit card number on file? No extra cost there... Better yet, state of the art gymnasium and pool and NO CONTRACTS. Cancel anytime you want. All for only $40 some bucks a month. I love that place! They know how to treat their customers, unlike Golds Gym. Worst gym I have ever been a part of. read more

They have really weird/shady billing system. When I signed up for 12 sessions of personal traning, I opted to divide the payment in 2. I gave them my credit card information to charge for the sessions. When I had the first two sessions, I guess they tried to bill the second half of 12 sessions and my credit card didn't have enough of credit at that time. So they billed my chequing account that they had on file for paying my bi-weekly membership without even asking for it. I didn't even know that they can bill something on my chequing account without asking for permission first. I provided my chequing account information only to pay for the membership. Period. So it's clear that they have both of my banking information. Then I had to close the chequing account and I went into the gym to pay for the membership. I was billed 40 something dollars when my bi-weekly payment is a little more than 20. Thinking that I might be paying 2 bi-weekly payments, I asked for the receipt after paying. Then it turns out the service fee was 20$ and they did not mention it to me whatsoever. When I tried to contact the personal trainning manager for a pretty major mistake my personal traininer made for scheduling, it was almost impossible to reach the manager. I went into the gym to look for him and found out that he has to manage other locations and he is not at this location all the time. I left my number so that he can contact me TWICE... but never got a call or text from him ever. When I called the gym the third time to reach him, I got a text message on my phone from that manager later that day. When I told him about the issue, he just said that he can do nothing about it. Also, the front desk stafff can be friendlier. Some respect will be appreciated. I have a resting bitch faces too but I won't wear that working at a customer service. Thank you. read more

Poor state of equipment - Equipment will remain broken for months Small space and overcrowded - too many people for the square footage Poor staff - I came in a 6AM only to find out that no one showed up for work. Students - They like to sit on equipment and talk on their cell phones. Not enough equipment - You'll find yourself waiting quite a bit if the equipment is functioning. Overall the worst run Gold's Gym in the lower mainland and I've used them all. read more

Definitly dont have their sh*t together. I've been trying to get a membership for three weeks now, somthing always comes up. They even messed up my form and I had to redo it. Just went there trying to go for a work out and get my card, but apparently im not in the system yet and have to go back next week. I talked to a guy there just yesterday who told me to come in any time to pick up a card. Not a very good welcome. read more

I was blown away by how awesome this place is! Teaches are really fun yet classes will make you BURN. The entire staff is very friendly and the facility is very clean. I highly recommend you check it out... read more

I was a member of Golds Gym for a few years. It was a new facility - clean and had great machines. However, I came to a point where I was no longer using my membership and decided to cancel. I gave the required 30 days notice but I continued to have the fees taken out of my account. Finally, after following up several times my cancellation was processed. However, I still have not received a refund for the two months of fees taken out of my account after my contract ended. I've followed up with the staff, Manager, Owner and Franchise office in Alberta to no avail. The staff are not helpful, the Manager offers false assurance to which he does not follow through on, the Owner is not responsive and the Franchise office apparently does not "deal with membership issues". I would urge UBC staff, faculty, students and residents to not join this gym. And if you plan to, be sure to read your contract carefully. When you cancel your membership plan to put a stop payment through your bank to not get in a situation where the gym owes you b/c it will be a headache and nearly impossible to get it back. Also, the staff and manager have alluded to the fact that the owner does not sign off on cheques in a timely way - doesnt seem to me to be the kind of place one wants to do business with. read more

Could barely use the gym due to Covid-19 and decided to wait out my contract. Was told After my contract expired i would no-longer be affiliated to the gym and the only way to use the gym was to renew the contract. Now months later, after the contract expired, I am being charged nearly $30 bi-weekly on what is called a roll over charge. It was expected of me to cancel my membership after it expired with four weeks notice other wise they would keep charging me on "roll over." This was never explained and all other members I have encountered are unaware of this. Never in my right mind, without someone explaining it to me, would I assume I would need to cancel my membership after it expires. I did not expect to see myself in credit debt on a card I never expected charges to be on after specifically being told I would not be allowed to use gym facilities without a membership. This was also at the UBC location where majority of the members are students with low incomes. I think that this clause is criminal especially when management fails to bring it to the attention of its members. Terrible unethical business model. read more

Paid for a visitor's pass because I'm looking for a gym in my move to Vancouver. This Gold's Gym will not be it. Front desk staff is EXTREMELY rude. With the obnoxious and unfriendly attitude, the employees don't seem to care about new business, so they won't be getting mine or my family's. Bye. read more

I love coming to this gym, but the amount of times I come to the gym in the morning for it to not be open due to the open sleeping in is unacceptable. If you're someone who likes a reliable early morning workout, don't come here. read more

They are the worst.....stay away. been trying to quit for over 6 months....still sucking money out of my Visa account.....finally had to get visa to cut them off. abused their employees so much....that most of the good ones were forced to leave Do yourself a favour....stay away read more

Sneaky sales tactics, sales staff whispering in the background and a tag team approach to sales..left me feeling gullible enough to buy a membership. I had a bad feeling about this place when i went in back in July 2011, and returned two days later to get a full refund before the 10 day refund was up. I read so many bad reviews about this place, I just gave up. CTV news report kind of says it all bout Golds Gym at UBC http://www.ctvbc.ctv.ca/servlet/an/local/CTVNews/20111020/bc_ctv_investigates_fitness_clubs_1_111020/20111020?hub=BritishColumbiaHome read more

I've been a member of a few gyms in the past but I have to say that Golds Gym is the best by far. The front staff are friendly and the gym is well stocked with machines and a massive selection of weights in order to get ripped. Those who understand what a gym membership is will know that commitment is key not only of the body but also for maintaining such a wonderful gym. Keep up the good work guys. read more

I actually joined yelp just to be able to review Golds UBC: here is my review. Pros: -Friendly and attractive staff (some ditsy, but thats okay) -Quality elliptical machines (from a kinesiology perspective) -Decent (but not great) hours. open until 10pm Cons: - very busy. you end up waiting for machines - No sauna or steam room - Machines are cramped in there, too close to each other. every so often, someone will bump your weights during bench press, which is scary. - After your contract is over, head office takes forever to cancel your membership (almost scam-like). - locker rooms have poor ventilation. - Showers and facilities are sub-par - Machines are often broken or getting fixed. - TVs are not HD... So yeah, a long way to go for this gym to be worth the membership in my opinion. read more

Wow.....i cant keep count on how many times this gym fails.. Ill run off a few: - equipment often in a state of disrepair (does it take 4 weeks to fix a water fountain??, no paper towels in ANY of the dispensers) - front end staff are uneducated on the gyms services, inefficient and lack any basic customer service knowledge.. - Finance department cant get it right....over billed more than once. - No consideration for customer loyalty...rather a corporate view that reflects very badly on the brand.. Worth gym experience in Vancouver my opinion my 2Cents read more

Why there's always zero review on this business? Golds Gym removed them! Because all the reviews about them are bad! They're bad indeed. This location along with the one of Gilmore are infamous for their greediness. They featured in CTV investigation for having bad customer relationships for more than once. This location is the smallest Golds in Greater Vancouver. They pressure you to sign a 2-year contract, not month-to-month memberships. They also want you to sign-up their personal trainer program so you'll be paying an additional $200 fee upon the already pricey 2-year $50-60/month contract. The staff is lazy. They mostly chatter on the front counter instead of the jobs. The locker room is terribly supplied. One of the three sinks is broken for 2 months. The equipment is not maintained well(sticky weight plates). The drinking fountain has slow flow due to expired filter. Exposed copper wire with only duct tape repair at the treadmills. read more

The gym is okay, but the floors are FILTHY. Also the staff rotate heavily, some have told me about the poor management. Not the best maintained equipment. I only go here because of the location. read more

DO YOURSELF A FAVOR AND READ THIS BEFORE SIGNING UP: Although the quality of the gym in itself is not terrible the administration and gym maintenance are TERRIBLE! First off lets start with a clip from a local news station investigating the Gold's Gyms in Vancouver including UBC. PLEASE WATCH THIS! IT WILL OPEN YOUR EYES! http://www.youtube.com/watch?v=lKaBhuFCcgQ Wow so they lie to people to get them to sign contracts? Yup pretty much and it doesn't stop there. They tell you it is easy to suspend a membership if your away from school for the summer or cancel it when your done (even if you have completed more then the contracted time your signed up for), what they don't tell you is that you must do this many weeks in advance because "they are not able to hit one button in the computer" and so they can charge you for another month. Same thing comes down to cancelling your contract; YOU NEED TO BOOK AN APPOINTMENT WITH THE MANAGER 4 WEEKS BEFORE YOU WANT TO STOP PAYING! Do not trust that the front desk people will do anything to help you, they are useless and usually on Facebook. I had a signed letter by a person at the front desk saying that they would cancel my account (I was in good standing) but they "forgot" and I was charged another month. When I showed it to the manager he said it meant nothing and all cancellations must be done through him. Now onto the payment scheme. If you get a new credit card, make sure to update it with them ASAP! Straightforward I know, but if you miss one payment, they will not inform you, as it will go straight to their collection agency that will then harass you to no end and double the amount you owe. You will also get a run around on trying to get a print out receipt detailing how they came to this amount as the collection agency will say they are given the number from the gym but then the gym will say they gave a low number to the collection agency. All the while the gym is still charging payments to you, so make sure to continue paying them even while dealing with the collection agency. WARNING!!! If you cancel your credit card while paying golds gym or do not pay the collection agency THEY WILL go after your personal CREDIT RATING and begin to bring it down! Now for gym maintenance. The gym does have decent equipment if it is working, which it is generally not. It is not unusual for many of the cardio machines to be broken down and not working, which I understand happen with great use but they are left broken for weeks. The real terrible part of this is when things like the drinking water fountain are broken and stay that way for nearly a month. What a joke. All in all save yourself the HUGE HASSEL of going to this gym and get a pass for a fraction of the cost at the BirdCoop or a City of Vancouver gym. It might not be as glamorous but everything you need is there and they will not empty your bank account. FINAL THING: There are many reviews on here saying how great the gym is but if it is so great why wouldn't they leave their names? And why are all the reviews so short? Guess the people at the front desk are too busy on facebook to even do a good job at a specific task handed down by their manager... read more

This gym has nothing more or less than a gym a YMCA's gym. However, the price is more and in YMCA they provide more services. Nobody told me that I have to pay 299 plus tax if I want to cancel my membership when I was becoming a member. So if you think about signing up, just make sure you're not going to change your mind within next year LOL. read more

They have a horrible gym membership policy, and there free orientation session is a con to tell you that you can not work out effectively on your own. I would not recommend join this gym at all! There memberships are also overpriced! read more

Be carefull when signing a contract with any Golds Gym! Read the fine print. The fees end up being astronomical and you get nothing in return. Just sayin. read more

This gym tries to scam you into signing a contract so that they can scam you into having to pay fees. I tried to buy a membership today and wanted to pay cash and they told me only if I sigan a contract. It is better to go to the gym at UBC, no contract. read more

New equipment which is nice, but TERRIBLE MUSIC. plays poor poor music with acoustic guitars. Almost fell asleep on the bench

Courteous staff, nice community but horrible music pounding very loud. Super annoying! Gym music clashes with music from classes. Can't hear your own music through your own headphones. If you like a calm workout, this isn't the place. After complaining for 3 years and speaking to friends who also feel the same way, I felt compelled to share this. read more

Save your money. This place is not worth what you pay. It's always packed during the school year, there's never any room to stretch and you frequently have to wait for equipment. The change rooms/washrooms are very small and poorly cleaned, there is usually water all over the floor. One of the worst gyms I've been to. read more

Not a good gym. Pushy employees, sub par equipment and terrible management. I would not recomend a membership here.

These guys are professional scam artist. So they called me claiming that I won some lucky draw (1 month free membership) and asked me to go claim my prize so I did. After I arrived, this guy named Kai, started getting my personal information and my exercising habits etc etc and 30-45 minutes later then he decides to tell me that inorder to claim the prize I need to join a 2 year membership.... So how is it a prize if there are conditions attached to it? Have anyone ever receive a present from your friends or family members ONLY if you satisfy the conditions that is attached to it? No right! So i asked the guy can i just try this place out see if I like it if so i'll join which of course is an excuse to get out of it and he said SURE! and when he was telling me about the details of the "10 days trial", his hands were actually helping me fill out a gym membership for TWO YEARS of 26.99 bi-weekly payments.... So after I left this place, I read the fine print or the so called contract that these scam artist like to call it, I can get a full refund if I cancel within 10 days. So a week later, I went back to the gym and cancelled my contract and Kai the "manager" asked me to fill in a cancellation form and said that I will get a full refund(of the gym card that costed me $20+) by mail within the next few 4 weeks. Its been 6 weeks now and I just checked my bank account, these scammers were still charging me $26 dollars bi-weekly as they like to call it.... so to all you UBC students or anyone who is planning to join, PLEASE stay away from these dirty scam artists there is a reason why this gym does not have a lot of clients STAY AWAY... read more

AS A FORMER EMPLOYEE, I BEG YOU... STAY AWAY! I'm one of the girls that used to work at front desk not too long ago. This means I have access to all your information, I know what you're getting charged, when you're getting charged and why you're getting charged. I've seen you sign contracts with the sales reps and I know how the manipulate you into buying the most expensive kind. I've seen it all with my own eyes and it disgusted me so much that I couldn't stay there longer. First off... let me say that this "5 star" review on yelp... Not real. The managers came and "unrecommended" all the real reviews so you wouldn't be able to see them unless you scrolled down and clicked on the faded writing. Another thing... While I was working there, all the staff was emailed and requested to "make a fake yelp account and post something nice about the gym so that the rating can come up". I did not do that. So let me break it down for you... 1) You walk in, you want information about the gym (pricing... contracts... etc). As front desk, we are not allowed to give that to you. We are required to take your name and phone number and add it to our system. Now you are our "lead" ... In case you ever get away, we can contact you and continue to persuade you... This is not so bad. Every business and club that I have worked for has been this way and it's just the "circle of life" in the business world. Not a problem. 2) The sales representative or the manager will take you into the gym and give you a tour, he will talk to you for over 45 minutes (even if you say that you're in a rush... it will definitely be an over 45 minute talk). By the end of it, even if you say you're not interested, they won't let go. EVENTUALLY, you will be manipulating into signing a contract. From what I have witnessed and what I am aware of and what I have noticed myself when signing a member up... You are never actually given the opportunity to read the contract... For example, I will be on one side of the front desk with the computer screen, and you will be behind it. All I tell you to do is sign the pad right infront of you which will electronically transfer onto the contract. You are not physically given the contract until you sign it, make your first payment, THEN i print it out to you and give it to you. This is NOT right. 3) Initial membership fee can be anywhere between $0 and $299. What is this fee? Well... nothing really. It's just meant for you to pay when you first sign up with the club. Because it is "SOOO AMAZING" that you must pay $300 before you even consider about having a contract with them. If you ask them what it goes towards they will tell you "equipment maintenance" but if you ask anyone that has worked there or works out there, there is broken equipment for maybe 4 months straight... sometimes even longer. There's also a "yearly $50 enhancement fee" for every contract. It's supposed to "fix equipment" as well. Back to the initial fee... All you have to do to waive that is tell the manager that you refuse to pay it. If you are too nice and you say "ok i'll pay it", they have no problem taking your money from you, when they didn't take it from someone else. How is that even fair? 4) If you decide to transfer your contract to someone else, that will cost you another $50 as a "Transfer fee" because it takes "so much work to transfer an account". It really does not... I've done it before and it takes 2 seconds. $50 is just a money grab. 5) Want to put your account on hold because you're going away for the summer? Well, tell them 30 days in advance or it won't happen! Oh, and pay a $25 initial hold fee, then $10 for every month that it is on hold. Wait what... but aren't you basically just continuing to pay for your monthly fees? Yea, another money grab. 6) Want to cancel your contract? Pay $299. Or have medical proof, move away more than 30km. Fair enough. Every place has been like that. Oh, but don't forget to give your 30 day notice. Everything within the "30 days" you will still get charged for. 7) Think after your contract expired after 1 year that it's over and you can't go back to the gym because your membership automatically shuts down after 1 year? FALSE. If you don't tell them 30 days in advance before your 1 year ends that you no longer want to work out there, they will continue to charge you. I have seen cases (multiple) where some members think that their contract has expired so they stop coming to the gym. After a few months they realize they are still getting charged. Do you get your money back? I mean... you didn't even check into the gym and the last time you checked in says on the system that it was so long ago! Nope, no refund. Too bad, you lose. Oh, and its overpriced! There's more to say but not enough space. Just search ALL the reviews for yourself and read REAL member's experiences! read more