There was a misunderstanding regarding the replacement of my brakes which has since been resolved.read more

If I could give zero stars, I would. Without disclosing the full dollar amount I was charged $219…read moreto diagnose a valve cover and spark plugs, then quoting me $1000+ for the replacement to which I declined. When I picked my car up they failed to reinstall my skid plate. After the terrible service and my requests to speak to the owner was declined by staff, I finally got ahold of him myself. I explained to him when the car was back in my possession it had a white substance in the interior and when asking the owner what it is his reply was "Hard to say. " He then proceeded to suggest it was absorball which is a harmful chemical and when I got even more upset at this, he recanted his statement claiming it was "dust" ... he then said they were fair to me and even if a dollar figure wasn't agreed upon it's "implied". He noticed I posted a poor review, and he told me he shouldn't even be looking into my claims because I had already given a poor review and it was a 'waste of his time.' He began to call me a Karen and told me he would post the video of me getting upset (rightfully so) in the shop, to his thousands of followers so that they could see how much of a "Karen I am" .. in my opinion, the staff and the owner are very un professional. I should get my car back how I dropped it off and any and all fees should be discussed in detail prior to a shop starting any work.

Just had a first rate experience with Kanata Collision. Rapidly got an estimate for some body work…read morevia insurance. Made an appointment to get the work done that included Kanata Collision having to order some replacement trim. Dropped the car off on the appointed day, and was picked up by Enterprise car rental shuttle to pick up a rental car. Nine days later, just one day more than original estimate, returned the rental, got shuttled back to Kanata Collision to pick up my car. The car was beautifully repaired and also beautifully washed. Since the damage was completely covered by insurance, there was no cost to me.

Fast, friendly, affordable. Hard to beat. Doubt I'll ever look elsewhere for collision services…read more Bob Parkins Stittsville

Great results at a great price. When I booked, I was told the work would require 2-3 days. Done in…read moreone. They did some touch-ups elsewhere on the car at no charge. Friendly service.

The father, boasting 40 years in the industry, is not only a shrewd businessman but an honest one…read moreas well who sticks to his word, which is a rarity nowadays. In an industry often plagued by dishonesty, ridiculously high estimates, and even occasionally shoddy work this place is a gem. A family run business that actually cares an isn't trying to gouge you. I came here after receiving an estimate from CSN Bemac Auto Body South - 2677 Bank St via my dealership that had more padding on it than a drag queen (replacement parts that weren't needed, etc). They never expect a woman to have taken any Autobody courses at Algonquin, I guess? These guys were able to do the work in a fraction of the time and for less than 1/4 of the price of my original estimate -- which is really what the job should have cost to begin with. Oh yeah and the quality was amazeballs!!!

My son bought a car there about a year ago a used Hyundai, overall the car was in great shape but…read moreneeded a part for the front end which was more cosmetic in nature but we were assured the part was on order and get installed once in. Fast forward one year no part, my son has emailed and tried to contact them countless times with zero response. Part 2 was the winter tires that were promised with the car, again fast forward to winter time they had no idea where the tires were, came to a point where I went to the dealer with my son and magically the tires were found shortly thereafter. Overall the experience felt like I was at a 70's used car dealership, a lot of false promises all in the name of a sale.

I've been to this showroom a few times since we moved to Barrhaven. It's clean, well laid out, and…read morethe staff are friendly. I like that I'm not pounced on the moment I step onto the floor. This visit's purpose was to pickup a rental car made with Enterprise. I thin kit's brilliant that they have that service right there at the dealership. No need to wait to be picked up, or go off site to make arrangements if a car is needed. Reservation was made for 12pm. I arrived a few minutes early - I like to be punctual. At the front door, there was the usual Covid related signage, and hand sanitizer station. If you needed one, there was also a disposable mask! That's the first time I've ever seen that. While waiting, I looked at one of the cars that I've had my eye on to purchase for some time. WOW - price was a lot less than I expected! The representative for Enterprise was at his desk on time, and processed us quickly and efficiently. As a whole, I felt comfortable in this dealership. When I'm in the market for a car, they'll be on my short list of dealers to visit. I like that they are close to home. In case you're new to Yelp, 4 stars = "Yay! I'm a fan", and that's a good thing.

Genuine people who take the time to talk and explain things. My experience was fabulous…read more I was way overdue for an oil change, booked one here. I also asked if they have an inspection service, which they do, so had them perform that. I recieved a very clear prioritized inspection report on my 6 year old car, which I can execute on. Car repairs are not cheap, in general. I think I was charged fairly and got great service. I'm also gonna note here, this business was recommended on my neighbourhood FB page. I notice 2 horrible reviews her on yelp. On google they have a near perfect score. In my opinion, the two reviews don't hold water. One is by someone listed as being in California, with only one review. The other is local, also one review. I'm guessing they are fake accounts. Do with that what you will.

Will Scheer lies so fluently and easily. Roy Rumpf and Sons inspected my brand new tires which I…read moretold Will Scheer were brand new on the telephone before the service appointment. They also "inspected" a brand new engine filter they had installed 3 weeks ago. 200$ plus for an oil change and fluid top up (which the top up wasn't done). All part of their oil service which included the fluid top ups but the mechanic forgot to do the top up. At least the mechanic Raphael had some integrity and admitted he got rushed and forgot. Will Scheer dismissed the fact that the washer fluid and coolant was not topped up stating the fluids heat up and that is why the levels were below the full line in coolant and washer fluid. Daryl, a different service advisor was at least stumped as to why they did an "inspection" of a engine filter given they had replaced it only 3 weeks earlier. Big red flags on this automotive service garage - "A Name You Cannot Trust" in automotive care. If I could rate them 0/5 I would do so. If you have to deal with this shop put every specific requested service in writing and don't authorize anything without putting it in writing. Otherwise they will increase your invoice with a lot of "inspections" you don't want or require.

We have been customers since 1990. We taken new and used…read morecars for service and never been disappointed. Absolutely a 5 star establishment, honest, and willing to share their good advice. I always leave with a smile on my face.

I have been going to Al Heron Sales & Service for decades. Al and Howie are very honest, friendly,…read moreand always give you all the information and pricing before performing any work. In addition, they present options if there are any. Last but not least, they also do great work. I have never had any issues I was very surprised by Justin T's comment. High Recommended.

First of all, I should point out that this business prominently dispIays a "BBB Accredited" sign in…read moretheir front office. After writing my initial review, I went to the BBB website to leave a review, only to find that they are not BBB Accredted. (See the screenshot below.) To my mind this casts doubt on the business's credibility as a whole. I had bought a groupon for a detailing, and they were kind enough to fit me in on a Saturday, since that was the only day that would work with my schedule. I noticed in the groupon that they mention pet hair. Since I have a dog, I read the groupon carefully before buying, and noted the following: -"Waxing, Excessive Pet Hair and 7 Seats Car can be availed upon request for extra." -"Extra charges for pet hair and mud stain removal." -"Pet hair removal is 25 sections." I suppose I should have presumed that with three mentions of pet hair, this company is reluctant to deal with any amount of it. You can see in the photos below (taken immediately after visiting the merchant) of the seats and trunk of my car that there is a small amount of pet hair in the back seat - but so little you can barely see it in the photo. My car had been recently vacuumed, and when my dog is in the car, I use a hammock in the back seat, so most of his fur is captured by that. I was really just hoping to have the seats shampooed since there are water stains on them from wet dogs getting into the car. When I arrived for my appointment, the person at the desk asked to see the car before he would accept it to be detailed. He immediately opened the back door and said there was pet hair, so it would be extra. He didn't speak much English, so asked if I spoke any other languages. I asked to speak to the person I had spoken to on the phone, presumably the owner. He came out and questioned me about the groupon and how much I had paid for it. I'm not sure how that's relevant. He literally pointed to the 'fine print' which had been made larger and posted on the wall at the front desk. He then proceeded to read it to me, word for word, following the text with his forefinger as though I were a child in kindergarten, unable to read it for myself. I had read it ahead of time, and pointed out that his ad said "excessive pet hair" would be extra, and I didn't have excessive pet hair in my car. He stated that any pet hair was a problem, because it ruins his vacuum cleaners. I'm not sure why a business that does auto detailing doesn't have vacuum cleaners that can handle the work, but he also said that my car was in such a horrible state that it would take the entire day to clean it. This is patently untrue. I questioned him about what "Pet hair removal is 25 sections." means. He said it would cost me $25 dollars extra for each section of my car, plus the trunk if I wanted them to do that. There are 6 sections in my car. The driver's seat, the passenger seat, the three back seats and the trunk. So...to use a groupon that costs $115, it would cost me an additional $150 before he would even agree to do the work. The thing is, that's not what the 'fine print' says. It says "Pet hair is 25 sections. " not "Pet hair is an added $25 per section". Two very different things. The owner refused to acknowledge this discrepancy. He patronizingly said that 'life is too short' to argue about it. I agreed, and asked for my keys so that I could leave. He continued to try convincing me that I was being unreasonable asking that he do the work I had paid him to do for the price I had already paid. I quickly realized that the groupon is merely a way to get you to his shop, which is far from centrally located, so that he can demand added fees before doing the work. You cannot get refunds on groupons, so I would imagine this works more often than not because he know he has people over a barrel. Since the added charges for my car would have been in excess of my original outlay, I decided it would be preferable to take the loss than to give this man my business. Eventually I got my keys back and left. Throughout the experience, I could feel that this man has no respect for women, given the immediate patronizing tone I received. I would suggest that if the owner of the business wants to rely so heavily on the 'fine print' to force groupon customers to pay extra, he should consult with someone who knows how to write properly before posting it online and in his office. This was a highly inconvenient experience, as I had driven clear across town to have the work done at a good price, only to find out that it was a wasted trip, and a wasted groupon.

Never have I met a more hard working entrepreneur that is kind, trustworthy and good hearted but…read morealso puts forth more integrety than any automotive company Ive ever dealt with. I had the honest pleasure of dealing with Dave at Bumblebee Automotive for an incredibly satisfying experience. I truly didnt expect to have my car in the prestine condition it was when I bought it 5 years ago. I would recommend to anyone. Check out groupon as well