The BEST experience ever at a retail store! I went in Christmas shopping for my father, and I was…read moregreeted as soon as i walked in, said i was looking for something for my dad and wanted to look around. I was not pestered to buy or pushed in one direction! After I looked around for a while I was approached by a salesman to see if I needed further help and he assisted me finding the perfect driver AND HE DIDNT PUSH ME TO THE MOST EXPENSIVE ONE. Then he took that up to the register as I wanted to get some golf balls. Once again, I was overwhelmed by all the golf balls and he assisted me with what I needed, and the same with a couple shirts. All the staff was very friendly and very knowledgeable. They went above and beyond with every aspect of my shopping experience!!!!!! I am now a customer of theirs for life!!!!!!!! IF YOU NEED ANYTHING GOLF RELATED YOU HAVE TO CHECK THIS STORE OUT!!!!!!

Recently purchased a new set of Callaway irons from Golf Discount in O'Fallon, Mo. Chris and his…read moreteam were absolutely great throughout the entire process. They were professional and awesome to work with. When I called and asked for a few changes, those changes were completed in a timely manner- with no extra charges. Bottom line- I HIGHLY recommend this business for all of you golf needs-you will not be disappointed!

I usually have nothing but praises to sing about this place but unfortunately not today…read more About 4 days ago I went in to get a Scottie Cameron putter ($449.99). I had already checked the website and multiple putters I wanted to look at were in stock. I went to test them before I purchased them and couldn't find 3 of the putters that showed in stock so I asked this employee named Frank. Frank was an employee that was roaming around the putting area. He would talk to customers about the putters they were looking at and was giving his input. Seemed to do more confusing than helping. He was nice enough though. When I asked Frank about the Phantom 5, Frank told me what was on the floor was what they had. I explained to Frank that I saw multiple online and asked if they could possibly be in the back storeroom. He stated "No. you can't trust that website." I was a bit annoyed he didn't check the system, or even browse the back to try and figure out what the issue was. So I walked to the front of the store unsatisfied, and spoke with Sarah. I didn't even mention Frank but explained the same situation. Sarah found the Scottie Cameron Phantom 5 putter within seconds showing in stock. 5 minutes later SHE GOT IT FROM THE BACK and I purchased it. Sarah was amazing and is the only reason this even received 2 stars. I don't know if he's lazy, hiding putters for his buddies, for him to sell, or what the issue was but I know for sure that it is bad business. While I was checking out, Frank walked up and said "Oh you found it?" I just nodded. Then as he was leaving he said "Enjoy." I found the interaction odd and insincere. I typically drive the extra miles to deal with the Chesterfield crew and avoid most people in STL (with the exception of the incredible Santa Clause/Club fitter there) but recently the STL location has been 10x better than the folks at Chesterfield. I can't stress enough how great Sarah was. When I come back, it will simply be because she saved the day. Right now, this isn't a place I would go out of my way to recommend. Golf Galaxy needs to do better.

Golf Galaxy is a large store, tagged along with family for a golf glove and a new golf outlet…read more The story was bright and clean. Walked around looking at the women's golf clothes, had a question but I couldn't find any employees on the floor and had to go to the front counter to ask. The young man behind the counter thought he was something else, answered my question flippantly. Unfortunately, when we checked out he was the cashier. Just an underwhelming experience overall.

For a golf store, it carries a good amount of tennis equipment. The staff are very knowledgeable…read moreand well educated in tennis products. Good friendly, helpful, customer service too. Will definitely be getting my tennis and golf equipment from this new department store. dp

Wow. Holy golf Batman. I am not regular golfer by any stretch, but we have a golf outing this…read moreweekend and I needed some golf balls. I have passed Golfsmith many times on Manchester but never stopped in...boy, I sure glad I did. The store is amazing. Well organized and stocked to the gills. The have everything you might need for golf. They also have golf simulators and they will let you try out clubs. The folks working were very helpful especially for a hack like me as they really helped me pick some golf balls that fit my poor game. While I don't live close to Golfsmith, I will definitely go there again!

This place is amazing! You don't usually get this kind of service when you go places these days. We…read morewere helped multiple times and check on. My brother has been struggling to find a head cover for his new driver and Jarred with PGA Superstore went to the back and found one in 60 seconds. Jarred was incredibly helpful and professional. Thank you so much to this store for reasonable prices and excellent customer service. We will be bringing our business here for the rest of our lives. 100% recommend. Thanks for being a great business!!!!!

Stan was a huge help over at the service center. He helped me find exactly what I needed and was…read morevery efficient at his work

We came into this place to see if they had any golf shoes or apparel. We know we were more thank…read morelikely off my a long shot but figured we should stop by. We were quickly greeted and shown around the place. They do fitting on gift clubs and even have simulators for you to test out your clubs. I was really impressed with this shop and how they run it. If you're needing any club fittings, this is the ideal spot to get them updated.

Gentlemen: I had…read moregreat expectations but they were quickly doused by the manager who could only respond with vague one word answers to my detailed prepared questions .....sorry ....I'm a mechanical engineer. He acted like he was too busy to answer my list (first thing in the am, only the 2 of us in the store) or I couldn't afford a fitting (arrived in my $120k Porsche 911). I was more than a little insulted and promptly walked out the door. Can't comment on the quality of an iron fitting (later that day I spent $1300* on a new set of irons/fitting at a competitor)......but that manager would be terminated if I was his supervisor. Good idea for the serious golfer but poor execution. Maybe you guys can get it right with better people in out front.. Only trying to be constructive. Glad to share. Jay.

I scheduled a putter fitting three months ago. The day I booked it, I get a call and was told they…read moredon't give lessons that day. Then they told me they needed to order the lab putter. I've called seven times to inquire with zero calls back, one of the absolute worst Customer Service experiences I've ever seen.

Service was great, friendly people who actually showed good personality. Our issue was the food, we…read morelike crispy, not burnt crust. We also don't have an issue paying for a fair amount of ingredients. This didn't make the grade for us.

Lots of awesome gold stuff but the bathrooms were disgusting…read more It's kinda crazy you're selling thousand dollar sets of clubs etc but can't clean your bathroom Other than that great selection of stuff is awesome!

It's been awhile…read more.... I've been avoiding this place for as long as I possibly could. Obviously I had two terrible experiences and didn't want to shop here anymore so I would drive out of my way an go even further to Chesterfield (Amazing store). Today I decided to go to the Manchester location.....and I'm glad I did. I met Dave in the club re-gripping and repair station. A wonderful human being who provided me with exceptional customer service! We talked about grips, what we preferred, what we didn't, and what we felt were a little gimmicky (no shot at anyone who likes a particular thing ). Dave is an outstanding professional with a great personality. Don't sleep on his skills on gripping clubs either. Watching him was a work of art. This is what golf is about, this what the golf community is about. He didn't know my handicap, and he didn't care. He didn't judge me on my clothes, where I was from, he just knew I was there to get some help with something I loved, GOLF!!!! While I waited for my grips I snagged a beautiful pair of footjoys, that hopefully make my feet happy. When I purchased the grips, I lost a 15% discount on a mishap with their online ordering. The young gentleman at the checkout desk helped me get the discount attached and purchase the grips at the price I was promised online. I felt like all the pricing was reasonable, and honestly I can't find it much cheaper anywhere else. They do price match with certain stores if you show them. I can't express how pleased I was to meet Dave and have such a fun time spending money on my biggest hobby. Fun fact, I also found out Dave is a Santa clause!!! An excellent one at that. (As if he wasn't already cool enough.) You can follow him at @SantaDaveEureka on Facebook. Throughout Christmas time and the holidays him and his wife are spreading Christmas cheer and being awesome people. Thank you Golf Galaxy for having such an excellent employee on the roster .

Such an easy place to hit balls. Ball vending machine is quick and efficient. Plenty of…read moreBays with fans in the summer. Tables for drinks and personal items. Lessons for every level.

Don't trust tee times! My daughter and I showed up for a simulator session that I had booked. Paid…read moreand went back. A club fitting was taking place, though, and we weren't given our tee time. Lost a customer today.

I did the 1 hr individual assessment with Alisha Matthews and couldn't be happier. Of course the…read moreresults remain to be seen...its up to me to use the information and guidance Alisha provided but here are my post-assessment thoughts: - First Alisha is fantastic to work with! Very personable, very knowledgeable, appears to be a GREAT listener (!!!), relays information in usable ways, and doesn't overload you with comments, thoughts, changes. This was my first time meeting / working with Alisha and the experience was very enjoyable. - Alisha started off our assessment asking me a host of questions, which was refreshing. She asked questions covering my golf experience, my background with golf (and other sports), my goal(s), my golf frequency, why I was there, etc. It was a wonderful way for us to get to know each other. Off to a good start! - Alisha watched me warm up then hit some balls. Good conversation along the way, a couple of "atta boys" during the warmup and swings. Then the fun began. Alisha video'ed me swinging and pointed out some areas we were going to work on. All which was explained in very understandable terms. - Then 3 drills to help a couple of key areas, which I practiced while she observed...extremely helpful and something I could continue to work on. - We talked about next steps, which Alisha left totally up to me...no pressure, no "sign up now" focus. I probably left out something along the way but my assessment was well worth the investment. Alisha seems like an incredible instructor and I'd highly recommend her. I'll be working on the "homework" Alisha gave me then looking to book more time with her.

I recently purchased a lesson with Maria for my son and girlfriend. When they got home they…read morecouldn't stop talking about how enjoyable it was for a few reasons. First was how she improved their swings, and second was how comfortable Maria made them feel. In fact they are already making plans for their next lesson when they come back to town. (They live out of state). Both enjoyed their video playback and were surprised how well their swings improved after just a few pointers from Maria. They are looking forward to continued progress. To summarize, they loved Maria's teaching techniques and her encouraging personality.