A lot of tile stores to choose from in the area....some has great customer service but less…read moredesirable tiles and costs were higher. Finally, decided to go with Swan tiles. We are kinda skeptical so decided to reach out co-yelpers who gave Swan Tiles a 5 star and they vouched for this store. So I went for it. Kingsley was our sales person...he answers our email as promptly as he could. He is accommodating to our requests. For countertop, they ask for 100% down payment. Don't dismay because they accept credit card so in short you have protection. Why a 5 star? We are happy with our salesman, good price, and they did a great job. Delivery time is good as well. Mr. Liu , the lead guy of the installation team, is awesome. He knows his craft very well so set aside your ego and lIsten to him when gives you an advice. Make sure that you communicate well what you want if you are making changes , example us changing the size of the sink, so you won't have any issue. I definitely will use them again.

Terrible company, don't buy from them. Stuck up employee (Eric) and manager. I purchased 3…read moreSilesstone countertops and 4 shower sills. They couldn't create 1/8 slope on the shower sills so I needed to have them done somewhere else. Eric said company policy won't allow Swan to drop off the sills next door at De Luxe Cabinetry and Tiles. On the day of installation, workers came without a shower bench. Then all of a sudden, the company policy allows them to drop it off next door. When I measured after the trapezoid bench top arrived, I realized Swan polished the wrong side. Eric and his manager were unwilling to recut another piece or provide any form of compensation. This trapezoid bench top was already sloped. Swan only offered to polish the other side. But what good is that? It's already sloped. Even before it was sloped, polishing the other side and then cut flat the polished side would have made the bench top too small as it was measure as an exact fit!!

Never did get to put up the pictures. Here they are. Recommend this business highly for all of your…read moreceramic tile needs.

Just go there! Marino Tile in Astoria is the place to go…read morewhen shopping for tile! Diane and Joe both are helpful and patient when you're trying to decide what you need for your space, for even the smallest job. Parking is limited in that area, but no worries: just call them, and they will direct you where to park. Places like Home Depot cannot compare with the individualized service and care you will get here, not to mention the quality of the tile. Like I said, just go there, and support small businesses. You'll be glad you did!

Terrible terrible terrible. We were given a run-around and took over 5 months to receive our order…read morewhen we were told 2-3 weeks. It was the most HORRIBLE experience EVER. The product overall isn't the best quality... in the showroom everything looks nice and shiny but the product is cheap quality and poorly made. I know that several of the other reviewers had mentioned that had a great experience working with Danny and definitely can't say they same. As the product was delayed time after time after time Danny wasn't responsive I would have to track him down and had to call repeatedly to get in contact with him. Please find another place there are several in the area.

Danny is absolutely amazing. He went above and beyond his way to help us obtain the kitchen of our…read moredesire. The quality of the cabinets and countertop are also amazing. I went with the Maple Cherry Rope cabinets and the Colonial White granite for the countertops. His 3D sketch helped me and the contractor tremendously. He is always prompt and courteous with his responses. You will be in great hands with Danny. He made a stressful and confusing situation when you're shopping for your first kitchen remodel, to something that ended up being an engaging learning experience. I can't phrase him and his company enough.

I am a super fussy homeowner and Greg exceeded my expectations! He straightened my old walls and…read moreceiling instead of just tiling over them. I chose a white subway tile with black grout and all the grout lines are straight and even. He made sure the floor tiles were centered perfectly! I highly recommend YOUR TILE GUY for your home.

A general contractor who has been responsible for the renovation of my apartment had done a…read moreslip-shod job. The newly installed shower, with newly installed tile and tub, leaked. Greg was incredibly responsive, fixed the leak, regrouted the tile, and caulked the tub. He took great care in his work and, for the first time in months, water's not pouring out of the grout after every shower. Highly recommended, and good value!

Very very happy with the service and product! Look for Anna when you need good quality yet…read moreaffordable European made tiles! If you shop around college point you know most would be cheap chinese made ceramic, NOT at delancey's. A very happy customer.

Recommended without a doubt. Anna and her staff were very helpful and spot on with advice on sq…read more footage, delivery timing, tips on maintenance and so on! We first visited them upon looking to do a full bathroom reno, we then visited other tile stores/companies in Queens(Astoria, Flushing, College point). Delancey Tiles have the best price and selection and are very straightforward in their service. Honestly made the tile shopping the best part of a challenging 2 month full bathroom renovation. Never thought i would say that.

Please stay away! If you're doing your floors then maybe but do not do anything else as it's going…read moreto be garbage. It seems like he is an expert with floors only , even though I wasn't too happy with some of the flooring but not too bad. The work that was done was def not worth over 20k. I then had to pay someone else to fix his horrible unfinished work, costing me thousands more. I'll give him 2 stars for the floor.

Highly knowledgeable , with quick response and expertise. Agim gave us valuable advice to…read morecomplete the project. Very fair pricing!