I go there to have myself taken care of me when I need appointments and they do a good job and are…read morefast about it

The staff is professional. Though it is a walk in clinic you can make an appointment, which I…read moreprefer. When I arrive for my appointment, I usually seen within 5 min. Tracy Underwood is kind and patient. She actually takes the time to listen.

amazing doctor, sadly we moved out of the area and had to find a new doctor for my children. we…read morewill never be able to find someone like him. my children say the one thing they miss from up north is Dr williams. I agree. he not only takes great loving care of children he listens to the parents point of view as well. he has treated my children and now my grandchildren.

While visiting family from out of town, I became ill. The people at MedExpress could not have been…read morebetter. Even though busy, they worked me in for a visit. The receptionist was friendly and helpful. The nurse was nice and informative. The doctor was very kind, diagnosed me, gave me a prescription and sent me on my way. Most of the poor reviews I read are from years ago. The group of folks they have there now are wonderful. I'll use them again if needed.

Amy at the front desk is so unbelievably rude. I'm a nurse and work in healthcare so I try to be as…read moreunderstanding as possible but Amy's attitude was beyond something I can excuse. She was sarcastic with every comment and obviously got enjoyment out of being practically useless. I was disrespected by Amy and will never ever be returning. I came into town unexpectedly, all I needed was a TB test read, pretty simple.. but like Amy said, "I'm free to go somewhere else" with a grin on her face. After wasting over an hour there, getting all my info faxed over, I did not want to have to go somewhere else. Nonetheless was forced to... she said she couldn't bill my employer (even with all the documents from my employer giving her consent to) and I needed to pay upfront. Amy is awful, she needs a performance review and LOADS of education. Coming from nurse administrator here, you should not have someone like Amy at the front desk. I went somewhere else and they read it within one minute standing at the front desk. For free!! They were extremely polite and went out of their way to help. Do not waste your time here at this Med Express, Amy is useless and MEAN.

Dr. Hartsuch's office staff leaves little to be desired. Very unhelpful. Will not submit billings…read moreto insurance companies. They accept only "cash and carry" which I presume makes their jobs incredibly easy. I had to submit all my paperwork and receipts to my insurance company. They sent my reimbursement (which was only $35) to Dr. Hartsuch. His office manager refused to reimburse me. She accused me of insurance fraud! Not only did I submit only paperwork produced by their office to my insurance, but was accused by a nasty letter of being unscrupulous. I will never return to that office. And BTW, they sell AMWAY products to their clients (not in original boxes--so they are almost impossible to find) and mark the price up almost double! They pass these weight-loss bars off as something only they can get and sell to the public, when you could buy them on Amazon or Amway. They are Nutrilife bars! Check them out!