I go there to have myself taken care of me when I need appointments and they do a good job and are…read morefast about it

The staff is professional. Though it is a walk in clinic you can make an appointment, which I…read moreprefer. When I arrive for my appointment, I usually seen within 5 min. Tracy Underwood is kind and patient. She actually takes the time to listen.

I went so I didn't have to go all the way out to lavale after I had just got sick and we waited for…read moreabout an hour before I almost just left then they said they were about to call us back and when we got back we still waited for another 30 mins before anyone came back to even see my temperature. Then, when I got back, they didn't really do much for me being sick other than telling me to try and eat after I had just explained that I couldn't keep food down.

From the owner: UPMC Urgent Care - Cumberland is a leading urgent care center located in Cumberland, Maryland. If…read moreyou experience an illness or injury that requires prompt care but isn't immediately life-threatening, then this is the place for you. Compared to emergency care, wait times can be shorter and treatment can be less expensive at an urgent care center. Whether you have health insurance or not, you can visit a UPMC Western Maryland urgent care center. Visit our website to learn more about the conditions we treat and the services we offer.

This is the best urgent care I've ever been to. The wait is never long and all the staff, doctors…read moreand nurses I've interacted with are very kind and do their best to help. In and out very quickly, reasonable pricing even without insurance.

I don't understand why this business is called "Health Matters". As soon as you get to the window…read morethey have a giant red sign that notes they cannot help you if you have a severe headache, chest pains, shortness of breath, severe weakness along with about 8 more symptoms that you will be referred to the ER for. The lady that checked me in was very nice and respectful but the older lady who called me up was very obnoxious and did not care about any type of privacy since you could hear every word she spoke loudly from the back window to the front door. She was very short and not welcoming at all. As soon as I told her I was new to the area and did not have insurance she made me feel as if i didn't matter. I understand if the business cannot treat without payment if you have no insurance, but you expect a person working in healthcare to actually at least act like they care.

Took me right in at my appointment time. Thoroughly checked me out. Very professional.read more

If only all CVS stores were as great as this one (in fact, if only all *non*-CVS stores were as…read moregreat as this)! We went there yesterday with my mother, after eating lunch at a nice little place in the same strip mall (see my next review). Not only is this store large and clean, very well-stocked and with wide aisles - but the two cashiers (Troy & Brendan) and the manager (David) were a superb example of TERRIFIC customer service. Seriously, every store should use this place as an example.

Dr Ott…read more I want to publicly thank Dr. Ott at Selma Medical Center for the exceptional care and advocacy she recently provided me during a very serious medical situation. I have suffered from blood clots in my legs and lungs for more than 10 years. A few weeks ago, I went to the ER and was diagnosed again with blood clots and placed on blood thinners. During my follow-up appointment, Dr. Ott became very concerned about my condition and instructed me to return to Winchester Medical Center to be admitted for surgical treatment. Unfortunately, after spending nearly five hours in the ER, I was seen briefly by the ER physician, who never examined my leg and discharged me home. Dr. Ott did not accept that outcome. She spent hours personally investigating what had happened, reviewing records, identifying multiple errors in the ER doctor's report, and tirelessly advocating on my behalf until I was finally admitted to the hospital for the surgery I needed. What impressed me most was that she did all of this while continuing to manage a full day of patients. I later learned that the delays this caused in her schedule led to complaints from others, yet she never stopped fighting for my care and safety. Dr. Ott's compassion, professionalism, persistence, and willingness to advocate for her patient may very well have saved me from a much more serious outcome. In today's healthcare world, physicians like her are rare and deserve to be recognized. I will never forget the kindness and dedication she showed me. Thank you, Dr. Ott.

Overall they are not bad except for their billing department. They will not respond using the Selma…read moreAssoc. portal. They told me through the physicians assistant that Tricare for Life paid for shingles shots and then billed me for $162.00. When I confronted them they said "sorry" but you still have to pay. I paid them immediately over the phone with my credit card. Today they sent me another bill. I have sent an email to their executive director Michael Borton who is hard to find info on. Depending on his response if negative I will report to Virginia BBB and the Virginia AG. Thier billing department is inept and if they tell you something you should get it in writing. I definitely will next time. The doctor I see is great and has done an excellent job for ten years but I would not trust any other. IMHO.

Jessenia was awesome. She arrives with 2 colleagues ready to work and had my house clean in no…read moretime. Very professional and worked around me and did exactly what I needed plus some. Short notice and very accommodating. Showed up on time and finished when she estimated. Very impressed! I'm going to have her come on a regular schedule, totally worth it!

The staff here are very nice and welcoming. It was my first time at a valley health care facility…read moreand I'd definitely be coming back to this one. I got put into the system quickly and had no concerns with my treatment.

I went there on a weekend evening, and they still took time to see me. I had a complaint that…read morebothered me for the last 24 hours, but it was not at the Emergency Room level of risk. Dr. Alykhan and his assistant were thorough and professional. He took time for a full exam. I am pretty experienced with seeing doctors and I would rate this as excellent care quality. I recommend him.

Arrived at 10:02 happy to be one of the first ones there (2 people ahead of me plus one being seen…read moreby doctor already) only to be dismissed by front desk saying she'll be with me shortly and to take a seat. By 10:45am after sitting and witnessing the clear incompetence by the front desk lady whoseemed overwhelmed by simple tasks like making a photo copy I decided to leave and not waste any more of my time time. Considering it is an urgent clinic and not even being checked in for 45 mins on a non busy morning i felt like I needed to share this experience. Thankfully my condition wasn't too serious. Surely the doctor is wonderful from what I read but he needs a front desk coverage that mirrors his professionalism and skills.