I love this service! When I called them, they were super sweet and wasted no time. They were sure…read moreto have all the right information to make you feel reassured that they take it seriously. I needed a 2 staircase job done within the next day, and they responded so well! Their prices they post on their website are also very tranparrent and they are! I was able to quickly get the service schedule sooner than I thought. They sent a reminder on email and a reminder call, and I loved that! They did get my email wrong (my fault), but quickly apologized and sent it asap and fixed it all up, I was impressed. When they came, they were quick that I was shocked. They did an amazing job on the carpet, and they were out within 45 minutes and left quality work! They have a truck they use for hosing and cleaning and using. your water hose. There's these long pipes coming in and out, and it was impressive to see how they handle all of it so quickly! Overall, it was a great response and service with attention to detail. They do a great job with cleaning. Warning it does dry for about 3 days with ventilation for those who haven't had carpets cleaned before :)) I did not know that.

Scheduling the carpet cleaning was easy and the cleaner was on time. The gentleman assured me that…read morethe many stains on the carpet (the house was a former vacation rental) would be eliminated. But the stains looked untouched when we got home! After spending over $500 on carpet cleaning, I had better results scrubbing on my hands and knees with common household cleaning products.

Juan ana crew were very timely, responsive, and did an excellent job on cleaning the condo. I…read morehighly recommend him for your cleaning needs

Hernandez cleaning was very thorough through the whole process of our move out clean. They came out…read moreto the apartment to ensure my quote was accurate. They were very responsive to all questions I had and left our apartment looking amazing. Worth every penny! Even follows up with me after to make sure I was satisfied with their service

Ricardo and Yolanda absolutely killed it! My husband and I were moving out of our rental and…read moreoriginally hired them just for carpet cleaning. We were having a hard time finding a house cleaner who could come before that service though, and Ricardo stepped in and offered to take care of the house cleaning right then and there for a fair price--immediate yes! Professional, quick to respond, and reliable. They just made the whole process go off without a hitch, and of course the house looked great when they were done. Would definitely hire them again!

These folks are an absolute joy to work with. I have never hired a cleaning service, but I got…read morebogged down and needed a deep clean. They came over and spent three full hours cleaning my house as a family. Three family members. They deep cleaned my hallway bathroom, including the tub and taking hard water deposits off the shower door. They shampooed my carpets. They cleaned all my doors and all my windows. Everything looks amazing. I'm so grateful! Thank you SO much!!!!

Was very please with this service. Carpets came out nice and…read moredried quickly. Mark and his team were very professional and as well as fast and efficient! Will be using them again!

I've used this company before and had good results, but this time around was a whole different…read morestory. The carpet felt like it had residue even though it wasn't supposed to, however, most distressing was that the equipment used was filthy, and it left dirt all over my brand new white sofas, which I'll now have to clean as well. I also cleared everything I could out of their way so they would have no trouble cleaning areas like under the daybed. It appears they didn't even try to clean under the daybed, although there was ample access to do so. I like the idea of Green, but not with this service. I wish I could report a better experience.

Tile floor looks like new! Carpet looks great. Will definitely use him again. Thank you for your…read moreservice, Derek.

Derek is the best! I have an antique chase lounge that he restored back to new. He's friendly,…read morereliable and a genuine person. I highly recommend At Ease. You won't be disappointed!

Explained his timing, gave a quote and suggested what I could do in the meantime…read more The next day he showed up right on time and was so friendly and efficient. He got the job done very quickly and got all of my stains out. HIGHLY RECOMMEND

Juan was great. Quick correspondence for an estimate, scheduled within 5 days as I waited for other…read moreestimates Arrived and got started a little early. I had a three cushion tufted couch from pier one that had cat urine odor in quite a few places and Juan was able to clean the couch within an hour and a half. Great price and was within the quoted estimate. I'm especially happy I no longer have to smell cat pee wafting around and I can use my couch again.

We had a fantastic experience. The gentleman who helped us not only got out the stains, he helped…read moreeducate us about what to do next time. Very respectful of our space and used a lot of caution when cleaning. He was communicative, reliable, and got the job done. Will absolutely use again in the future.

Howard from Pioneer came and cleaned my carpet last week, and I could not be happier with the…read moreresults - it looks practically new and it's over 10 years old. He also cleaned my couch, which is a challenge as it is off-white. He persisted on the more difficult areas and it looks just great. It feels so much better in my place now. He also gave me good advice about keeping it clean. I can't say enough about the great experience with Pioneer and Howard. I also want to mention that I got a text from them a few days before which I answered, and Shelby responded but for some reason I didn't get the second text. She realized I hadn't gotten the second one, so she called me. This is customer service you just don't get any more - except from Pioneer. : ) Thank you so much!

We have a cottage in Baywood that is also a long stay Airbnb. Despite having a "no shoes" policy,…read moreour last tenants ignored the rules and destroyed the light colored carpets. Richie came highly recommended from some neighbors so we gave him a try. We have new tenants so I was a little worried about wet carpets and maybe a smell. They left for the day and came home to sparkling clean carpets, no smell and the carpets were dry!! They are happy and so am I!! We live 6 hours away so Richie sent me before/after photos and even a video to show what he was doing and the progress as he was doing it! How often do you see that in businesses now days? Richie is a proud small business owner and a perfectionist, we'll be customers for life! (Also I had originally messaged him on a Sunday, expecting no answer until Monday, but he responded immediately and got me all set up!)

After 30 years in this business Richi knows carpets. Years ago a friend who owns rental properties…read morerecommended him. She told me he works miracles. He tells me what works best for different types of carpets. One of my area rugs needed a different type of cleaning so he recommended taking it to Old World Rugs for targeted cleaning. I appreciate that he is careful with his equipment in my home. I don't choose the cheapest carpet cleaner because I want the best cleaner who takes good care of the carpets in my home.