Wow!! What a team - mother and son! They couldn't have been nicer and were very accommodating…read more They arrived promptly and got to work immediately - even rounding up our indoor cat so as to not run outside. That was above and beyond the call of duty. They responded quickly when we searched for help when we needed our carpet cleaned. The price was fair and we will definitely be calling them in the future.

They came on short notice and really helped refresh my carpet. Definitely going to use them again.read more

I love this service! When I called them, they were super sweet and wasted no time. They were sure…read moreto have all the right information to make you feel reassured that they take it seriously. I needed a 2 staircase job done within the next day, and they responded so well! Their prices they post on their website are also very tranparrent and they are! I was able to quickly get the service schedule sooner than I thought. They sent a reminder on email and a reminder call, and I loved that! They did get my email wrong (my fault), but quickly apologized and sent it asap and fixed it all up, I was impressed. When they came, they were quick that I was shocked. They did an amazing job on the carpet, and they were out within 45 minutes and left quality work! They have a truck they use for hosing and cleaning and using. your water hose. There's these long pipes coming in and out, and it was impressive to see how they handle all of it so quickly! Overall, it was a great response and service with attention to detail. They do a great job with cleaning. Warning it does dry for about 3 days with ventilation for those who haven't had carpets cleaned before :)) I did not know that.

Very responsive, great value, good work. Quick, clean,…read moreefficient, friendly. Reasonably priced. Pulled pet stains out successfully.

Juan ana crew were very timely, responsive, and did an excellent job on cleaning the condo. I…read morehighly recommend him for your cleaning needs

Hernandez cleaning was very thorough through the whole process of our move out clean. They came out…read moreto the apartment to ensure my quote was accurate. They were very responsive to all questions I had and left our apartment looking amazing. Worth every penny! Even follows up with me after to make sure I was satisfied with their service

Ricardo and Yolanda absolutely killed it! My husband and I were moving out of our rental and…read moreoriginally hired them just for carpet cleaning. We were having a hard time finding a house cleaner who could come before that service though, and Ricardo stepped in and offered to take care of the house cleaning right then and there for a fair price--immediate yes! Professional, quick to respond, and reliable. They just made the whole process go off without a hitch, and of course the house looked great when they were done. Would definitely hire them again!

Mr.Ricardo , Yolanda and their very helpful son are a gifted family . That is out there helping a…read morelot of families not just to clean but you can feel they're true , genuine people willing to help , make things right for your home . Their intentions and demeanors are good . As we met them 3 years ago . I've always asked Mr. Ricardo and family are the only ones that I would like us in my family too to help . They're pretty thorough in cleaning all d appliances , whole household and Mr. Ricardo is also know as best in steam , carpet cleaning . I call him Mr. Ricardo for utmost respect to him and his family . Too bad we don't live in d area. But any chance I need help I always reach out to them !

Was very please with this service. Carpets came out nice and…read moredried quickly. Mark and his team were very professional and as well as fast and efficient! Will be using them again!

I've used this company before and had good results, but this time around was a whole different…read morestory. The carpet felt like it had residue even though it wasn't supposed to, however, most distressing was that the equipment used was filthy, and it left dirt all over my brand new white sofas, which I'll now have to clean as well. I also cleared everything I could out of their way so they would have no trouble cleaning areas like under the daybed. It appears they didn't even try to clean under the daybed, although there was ample access to do so. I like the idea of Green, but not with this service. I wish I could report a better experience.

Derek does a great job and fair pricing. He arrived on time, polite and professional.read more

Got an appointment quickly. He was on time, super fast, and he did a great job. Will definitely…read moreuse again.

Excellent speedy service! I was in the middle of moving and realized my large area rugs…read moredesperately needed to be professionally cleaned. I reached out to Juan and he came while the movers were still unloading at my new home to whisk them away for cleaning. He returned 3 business days later with 17 year old rugs that looked brand new! Pickup and delivery were included for a very reasonable price. I'll add photos once the packing boxes are emptied and you can actually see the floor!

Explained his timing, gave a quote and suggested what I could do in the meantime…read more The next day he showed up right on time and was so friendly and efficient. He got the job done very quickly and got all of my stains out. HIGHLY RECOMMEND

We had a fantastic experience. The gentleman who helped us not only got out the stains, he helped…read moreeducate us about what to do next time. Very respectful of our space and used a lot of caution when cleaning. He was communicative, reliable, and got the job done. Will absolutely use again in the future.

Howard from Pioneer just left after cleaning 3 carpeted rooms and a small area rug in our home. He…read moredid a wonderful job, thorough and exhaustive. He was a great communicator of what to expect, what he observed with the carpet, how to maintain the carpet, etc. . He was definitely knowledgeable about the carpets and rugs, the different cleaning processes, potential hazards, best practices et al. Howard also came to give us the estimate and he was just a thorough and professional. The process from setting up an appointment for the estimate, setting up the cleaning date and the cleaning itself was so easy and seamless. Both my husband and I are so pleased with the work, the service and the reasonable pricing. We would definitely recommend this company.

Richie was FANTASTIC from start to finish! I have had multiple cleaners come clean out carpets and…read morenone have provided service like Richie!! We had a couple of deep stains this time and he said it may take a couple of cleanings to get it up, so if it resurfaces in a month or so just give him a call and he will come back and retreat it. No cost. Very personable, detailed, and quality service! Will definitely be using him again! Thanks Richie!

After 30 years in this business Richi knows carpets. Years ago a friend who owns rental properties…read morerecommended him. She told me he works miracles. He tells me what works best for different types of carpets. One of my area rugs needed a different type of cleaning so he recommended taking it to Old World Rugs for targeted cleaning. I appreciate that he is careful with his equipment in my home. I don't choose the cheapest carpet cleaner because I want the best cleaner who takes good care of the carpets in my home.

I couldn't figure out what to do about the dirt on my outdoor furniture cushions. I was afraid…read morethat if I unzipped the covers and took them to the cleaners - I might never get the covers back on the cushions. San Luis Carpet Cleaning enthusiastically accepted the job, sent Rodrigo to clean about 20 pieces for only $150. I was very amazed by the results.....for the very dirty pieces, I was sure I'd have to live w/ some residue but Rodrigo kept going over the stains until they were invisible. Feel like I rec'd great customer service and great results from this company!

4 months ago a water line to my washer broke and caused a flood to the downstairs of my house. This…read moreincluded 2 bedrooms and a bathroom, laundry area and hallway. I found David Ibarra after putting in a search for flood mitigations. Him and his wife arrived quickly but the entire time he was here, he was on the phone while his wife did all the work with the water suction machine. She was very careless with my belongings and broke two stained glass windows and left the wood frame on the wet rug to hide the damage, I guess she thought the frame would swell up and hide the damaged glass, she also left a $4,000 silk throw rug rolled up in the closet where it got wet & damaged. David's response was to say just charge your insurance company. He then proceeded to put as many fans in my house and garage as he could, of course these fans and dehumidifiers tripped my circuit breakers and he needed to return several times. When he found out that my insurance company did not pay for more than 5 days of fans he cornered me in my garage and said I would be paying the rest. He said "I'm not in the business of giving money away, I'm in business to make money." That's a quote! He threatened to put me in a collection agency or take me to court all the while pointing his finger at my face. I told him to go ahead and try! When workers started to show up to tear up walls, most did not speak English. They would leave after 3-4 hours of work without saying adios, with my garage door wide open and doors unlocked. After they tore out the plumbing in the bathroom I discovered they had cut the pipe to my water softener. If my water softener had been set to run that night, I would have had an even worse flood. This was incompetence at its finest. Luckily I bypassed the water softener. Then he said I had mold in my garage, he'd spoken to his mold expert. No mold expert ever showed up at my house and this mold issue was never addressed in the final estimate he gave, I did not have him do the repairs. He showed up at my house unannounced with workers assuming I would use him for the repair work. It hadn't even been approved by my insurance company. So basically what I'm saying is this man and his family may be hard workers but they're only working to make money from your insurance company, he damaged woodwork in my house, damaged objects that were precious to me, and was rude to a 70 year old woman on a fixed income. I'm so thankful I did not have him do my repairs. He wanted to charge extra for everything the insurance didn't cover. So if you have a flood, don't panic like I did and take the first mitigator, or the second, because he called twice. Second time was a different company name called San Luis Environmental. Turn the water off and call your insurance agent. When my insurance company investigated his work and took a month to pay him he sent almost daily letters demanding money with horrible misspelling. He never even sent his flood mitigation report for a month and that was the first thing my insurance demanded. Maybe this company is good at cleaning carpet but they know nothing about flood mitigation. My plumber said it's rare to have mold in this area unless water has been leaking a long time. My leak only lasted 30 minutes. But they kept coming in with moisture testers. I bought my own and it didn't show moisture as high as their's only slight dampness that would dry with the fans. He charged over $6,500 for fans and dehumidifiers. My house was dusty, dirty, and over heated the entire time the fans ran plus I had a $500 PG&E bill. One thing I'd like to add was even when the water removal was done, my carpets were still soaking wet and I got even more water out with my wet/dry shop vac. So long story short, do not use San Luis Carpet or San Luis Environmental unless you don't mind wasting your insurance companies money and have plenty of your own to waste.