Bierman CPA was recommended to me by my daughter, so I thought I would try them for my personal tax…read morepreparation this year. My experience was not good! I definitely will not use Bierman CPA for my tax preparation next year and I would not recommend them. They are too expensive and too slow. I paid 3X more for the tax preparation than I did last year with another CPA firm. Results were comparable, so I questioned the $3500 cost for personal tax preparation. I had to wait one month for the taxes to be completed. I was not told in advance that business taxes take precedence over personal taxes. If they had told me this in the initial consultation, I would not have hired them.

If you are looking for a competent professional tax firm go somewhere else. I'm an attorney and…read morecontacted this firm for bookkeeping services. I thought everything was being handled well until I received my first invoice. I was billed for 3 months of work and presented with a balance. That is all. The invoice did not itemize the work that was completed nor the time spent on my accounts. I called to inquire and was told the person in charge of billing was out of the office. I emailed said person and requested a call to discuss my invoice when she get back to the office. I had to write multiple emails, and finally, more than 3 weeks after my initial inquiry, I received a call back. In terms of the invoice, I was told that "our billing software doesn't print hours spent" or something to that effect. I found this excuse to be weak and bizarre. So I decided to look into my accounts. I realized that none of my accounts had been reconciled for more than 3 months! At that point I decided to terminate my relationship with this firm. I retained a new bookkeeper that has been working hard to fix the errors done by Bierman's & staff. I was content with moving on. But then I received this email from current bookkeeper: "I am not sure if your prior bookkeeper knew what they were doing, but unfortunately none of the IOLTA expenses in 2018 were allocated to any specific accounts, they were just re-allocated back to the bank account. The whole year needs to be reconciled....No disrespect but you really should ask for your money back if you paid for services because almost everything (90%) that was done was incorrect, I have never seen anything like this before" This is a serious matter. As an attorney I have to report my accounting to the State Bar. Bierman's substandard work placed my law license, and my clients lives, in jeopardy.

(1 star) I contacted…read moreGardner, Bench & Johnson CPAs to ask about their tax preparation process. Initially, the conversation seemed professional and straightforward. I was quoted $400 total, which was fine. When I asked a simple question about whether payment could be split (half upfront and half later), I was told they usually don't take payment upfront at all. However, the conversation quickly became uncomfortable and unprofessional. I was then told that based on what I was saying, it seemed like I "wouldn't pay," and I was asked if my money was tight or if I was struggling financially. This was an inappropriate and unnecessary assumption. Asking about payment structure does not mean someone cannot pay, and questioning a potential client's financial situation in that way is unprofessional. Because of how that conversation was handled, I decided not to move forward. Trust and professionalism are critical when dealing with taxes, and this interaction did not inspire confidence.

Mark Miller is up to date on the latest changes in the tax code and does a good job on my income…read moretaxes every year. I do a "prep book" before his visit (he comes to my house because I'm OLD), and last year I think he only spent about 15 minutes looking through it. My income is derived from several sources including apartment property, and expenses incurred maintaining that property help to lower my taxable income.

I have been using Chris for over 10 years. We were referred to him when we had a complicated tax…read moreproblem and Chris was able to navigate through it. We have been using him ever since. He's prompt and thorough and never fails to answer our questions in layman terms. He also does not nickle and dime like other CPAs we have worked with.

I wish I can give none or a half star... I needed a pdf file…read moreof tax return due to a loan requesting. So I called the office and requested to send the file to me by email, so gently. The lady on the phone said ok to send and I was waiting. But it's not coming even half an hour later so I though they had a wrong email address. I called them again and said that I don't receive an email yet and the lady was trying to angry with me and said she is too busy to send the mail that early... (HALF AN HOUR LATER!) I don't know about their ability of reducing the amount of tax to return but their customer service was absolutely BS!

Michael is very precise on his calculations and very detailed with his explanation of his results…read more He is always a pleasant. We have used him for years and always satisfied with him.

I've been w Michael Hicks CPA for the past 5-6 years. Mike is direct, to the point and does not…read morewaste your or his time. The proof is in the results. Through my time. associated w Mike, I have always been pleased w the results. That's what counts. I've recently sold my Corp and have scheduled an appt w Mike, myself and the new Pres of the Corp so we can get him on the right track. That's how confident I am in his services.

WARNING: **You won't get your FULL tax refund back and you will run in to problems with the IRS if…read moreyou use Mattie Johnson as your tax preparer!** We used her from 2016 to present and never again! I received a letter from the IRS just after we submitted our 2017 taxes saying that we need to amend our 2016 taxes as a 8962 form (for healthcare) was not filed with the 1095 forms we provided to her. We are in jeopardy of losing our premium tax credit for 2018 for healthcare because of this. When I called her to address the situation, there was no sense of urgency and she also tried to deny that we provided her our 1095 forms needed to complete the 8962 form that she clearly received as she had copies of them in our 2016 tax return compiled folder of all paperwork from HER. Our 2017 taxes are also on hold as of now because she did the same thing. We provided our 1095's for her to file form 8962 with our taxes and it was NOT done. Nonetheless, she tried charging me $250 because she said our Earned Income Credit was a lot of work (because we have 2 kids). ??? Most important thing is that we were expecting to wait the typical 21 days to receive our 2017 tax refund but now has turned into 3 months of waiting. We had to complete and submit the 8962 form ourselves for 2017 and it takes 6 weeks once received to get our refund on top of the 21 days we already waited. When I would call to follow up on the status of amending our 2016 taxes as well as correcting our 2017 taxes I was always given an attitude and rushed off the phone. She was not well educated on filling out the forms which cause a lot of back and forth calls to her telling her to correct the info. It's like she was mad at ME for the mistakes SHE made. She has put my family and I in a financial bind because of the delays and mistakes on her end. I even heard her complaining about me when they had me on hold. She did not do anything to correct her work. We had to fix everything ourselves and submit everything (2016 amendment & corrected 2017 taxes) ourselves. Upon doing so, we realized that more money was owed to us by IRS. Very unprofessional and unkind. Save yourselves some time- you are better off using Turbo Tax.

In 2014 my tax preparer decided to retire and after tax season sold his business. He assured we…read morewould be in good hands with the transition to Mattie Johnson at Johnson & Associates. As such, I agreed to be one of his clients to move to the new business. An assistant with Ms. Johnson contacted me by phone in January indicating I could email my documents and they would prepare my taxes and contact me to pick up, sign, and pay for prep fee. This was great for me. I emailed my documents on 2/20/2015. On 3/2 I reached out asking for status by phone and email with no response. I emailed again later that week. Again, no response. I called again on 3/10 to see about an appointment to complete my taxes as my daughter needs to complete the FAFSA. I advised the assistant Joyce that I had an email from Ms. Johnson seeking additional information. I advised I did not have the information needed but had other information to be used but needed to know what specific numbers Ms. Johnson needed. I was asked at that time to proceed with the numbers. I again asked which numbers. Joyce was going to have Ms. Johnson call me back which she didn't. I called again later the same day 3/10 to find out what was needed from my documents. Ms. Johnson got on the line and talked to me in a demeanor suggesting I was stupid. I stopped her and asked her not to speak to me in that tone as I was not stupid, I was merely seeking the info she required so I could get it to her. She excused her behavior as stress. I sympathized, advising I knew it was a stressful season for her; however, she didn't need to be disrespectful by talking to me in such a manner. I thought we resolved the issue here as she advised what she was looking for and I emailed it over. While I was drafting my email she put me back to her asst Joyce who proceeded to set me an appt. At that time I inquired about the cost for tax prep and was advised $35 for my daughter and $155 for me. I questioned the sharp increase because I had assurances from my previous tax preparer that my tax fees would only go up 15%. I advised Joyce that I paid $135 total for my tax prep AND my daughter's tax prep, thus $190 new total was well over the 15% increase even Joyce indicated was to be charged. She told me I had to take it up with Ms. Johnson. Ms. Johnson sent me an email this morning that she does not negotiate her prices (I wasn't asking for a negotiation, I was asking for clarification) and she does not argue fees with clients (again, not arguing, just asking for clarification of the 15% vs 50+% increase in charge). She ended with "have a good life." Extremely unprofessional. While some may like her well enough, this is not a business I would recommend to anyone because of this encounter. It is unfortunate because I did trust my previous tax preparer's decision to send me to her for future tax prep. I should have went ahead and found someone else when she wasn't returning calls or emails for status updates; however, I did try to give the benefit of the doubt. Never again. Go with your gut and if your gut says walk away, do so.

My dad has being going to Dave for almost 40 years for his tax return. And I've continued the…read morerelationship for almost 25 years now. Needless to say, Dave is knowledgeable, easy to get along with, and always available to answer any question.

David Trotter was an amazing guy but he already passed away last year. His whole company was sold…read moreto some people. I am doing my taxes with them, they are a group of young associates so I do not know if they are as good as David was. I will update you after I get my returns and let you know my full experience with these new people. David will be missed, I don't think I will find anyone as good as he was. Not sure why they are still using David's name for the company.

I've known Asriel for several years now, or thought I did. He's done both my personal and business…read moretaxes. I've recommended him to my mother-in-law who has had her taxes done there. Up until now, I've had no issues. But for some reason he's decided to not return my calls. I have called him about a half dozen times this year to request an appointment so I can do my taxes. There has been ZERO response, not even a courtesy call to tell me he's all booked, or he can't do my taxes for whatever reason, nothing. The least he can do is man up and tell me he doesn't want my business. Instead, I call his cell and it rings once and he sends the call to his voicemail. So, on to find someone else. Trust this business at your own peril. I'm disappointed that it ended this way.

It's use to be dreadful with tax season coming up. Since we starting coming here 5+ years ago taxes…read moreare a breeze. We go to our appointment taxes are done in less then an hour. Very nice people to work with

Anthony Apodaca is the "BEST" ...manages my five LLCs, Family Trust, personal accounts, in…read moreaddition, to filing my eight tax returns. We have worked with Anthony for approximately 20 years. He has successfully assisted us with IRS issues, and is readily available for advice and support. Mr. Apodaca is professional, accountable, comprehensive, and very important, has INTEGRETY. ANTHONY APODACA IS THE BEST!!!

Anthony is very helpful and knowledgeable. He provided excellent advice and we highly recommend his…read moreservices.