Caleb and Dewey were very prompt, patient with my questions, and insured the job was done right…read more Great experience, would highly recommend!

On May 21, 2024, we discovered a leak coming from pipes in our unfinished basement. We put a bucket…read moreunder it and filed a claim with Select Home warranty. Two Men and a Snake, their contracted company, send technician Caleb out. He diagnosed that the pipes from the shower drain were leaking. It quit dripping when the shower turned off. He said it would be a 2-person job, and that he'd get approval from Select Home Warranty to proceed, and the office would call to schedule a second appointment. That was on May 22. No one has ever come back, despite my calling both Select Home Warranty and the 2 Men and a Snake office. I keep hearing promises and finger pointing between the warranty company and the plumbing company. I ended up having to hire a different plumber who fixed it in 90 minutes by himself.

I rarely write reviews, however this has to be done. The customer service in the US appears to be…read morelacking in every industry, however BLT Plumbing gets it. Their staff in the office and field are the best. They all seem to enjoy their work and want to make a difference for their customers. I can't say enough fantastic things about this group.

I have had BLT do work for me several times and they are very good and reasonably priced.read more

Nope. Unorganized. Unprofessional. Never responded to my various requests for copies of documents…read moreand a receipt. Cost me my tow reimbursement. Ghosted me and now he can enjoy 1 star. Learn to communicate. And use that ringy thingy aka phone to call people back!

The Guys came out on a drop of a dime when I called. much appreciated help and service . Car was…read moresafely towed

Tony gave me an estimate for finish grading for a new pole barn I had built. The estimate was for…read more$3000 for finish grading and sodding. I gave him a check for $1500 with the balance due when sodding was complete. Never heard from him again. I called and left voice mails but he has failed to respond. I will likely have to take him to small claims court to get my money back.

At first this person seemed on par but as project progressed became increasingly inconsistent…read more Sprinkler system that was installed has already started leaking and needed to have over $600 in repairs. The sod was not measured correctly and only covered 1/3rd of the lawn. Repeat phone calls and texts go unanswered . This was $7000 job that was paid in full and now this person has ghosted us.

We hired them to make a small concrete patio. They did a great job with the project. We would hire…read morethem again!

From the owner: 20 years experience in demolition remodeling and concrete read more

Horrible customer service, horrible work ethic... project is still not done to satisfaction and…read morethey could care less. Do yourself a favor if you're considering hiring them and don't. They're plenty of good construction companies that don't treat their customers poorly. I hope that this review will help the company to see how important customer Service really is and to do better in the future. Unfortunately I won't be returning, best of luck.

Whatever you do do NOT hire these guys to do any kind of work for you. I didn't hire them. They…read morewere hired by the city of bellevue to do work on drain pipes in my yard. They are unprofessional in every way I can think. Their quality of work is horrendous. Their customer service is even worse, and they cannot stick to a schedule if a gun was to their heads. I talked to a guy named Harley on the phone about why it's taking so long to get my yard finished and back to how it was before they worked on the pipe and I was met with remarks like "well that's a pretty stupid question isn't it?" And things like "I'm not gonna keep going back and forth with you" when he was trying to avoid answering my questions. I have no idea how this place is even still in business they way they do things. When I talked to the person at the city why they were hired I was told "unfortunately we have to go with the lowest bidder." I would not let these guys mow my lawn let alone do any real work for me. Consumer beware!!!!!