Caleb and Dewey were very prompt, patient with my questions, and insured the job was done right. Great experience, would highly recommend!

On May 21, 2024, we discovered a leak coming from pipes in our unfinished basement. We put a bucket under it and filed a claim with Select Home warranty. Two Men and a Snake, their contracted company, send technician Caleb out. He diagnosed that the pipes from the shower drain were leaking. It quit dripping when the shower turned off. He said it would be a 2-person job, and that he'd get approval from Select Home Warranty to proceed, and the office would call to schedule a second appointment. That was on May 22. No one has ever come back, despite my calling both Select Home Warranty and the 2 Men and a Snake office. I keep hearing promises and finger pointing between the warranty company and the plumbing company. I ended up having to hire a different plumber who fixed it in 90 minutes by himself. read more

I asked for an "estimate" to replace a Gas Pressure Regulator. Technician came out; gave me a price, and he decided that he wanted to do the work right then and there. I asked for a "Permit" but he assured me that a permit was not needed! We "sort-of" agreed on a price. He had to go buy the part, & while he was out buying the part, I called the city to find out if a permit would be needed to do the job... It WOULD be needed!!! And, because the tech did not want to get a permit; I would have to pay for it as a separate charge! The city clerk also told me that This company did NOT have a license with the city, and could not even get a permit! Needless to say; I did NOT let this company do the work! They should probably value the requirement of a permit to ensure the safety of the home, the family and all involved!!! read more

I heartily DO NOT recommend Two Men and a Snake if you need a plumber. The guy who came out first was not only inept, but he didn't tell me what things he didn't actually finish until he was waiting for me to pay and I probed to find out what stuff he had completed. Then he just made a bunch of excuses for why the things couldn't be done, though he had made no effort to explain these things at any point before he had run out the clock for two hours at his hourly rate. He also wore his mask under his nose until I glared at him and he fixed it. He also left water running in a disconnected line under my sink and left for an hour long "20 minutes" while the kitchen flooded and water seeped into the ceiling downstairs. Then when the manager came out to fix the things the first guy flubbed, he held his flashlight in his uncovered mouth, then touched the flashlight, then touched things in my home. I wiped everything down that he touched and aired out the house with open windows and a fan on exhaust, but I feel violated and unsafe and I will never use this disservice again. read more

Jordan and Rick showed up early! I had called at 8:30telling Calli that my main line in the house was block. I also had a baby and a five year old in the house. She said that it would be later in the day. Then she said that she would try to work something earlier. So at 12:10 Jordan and Rick came early. Told them it was the main line. They went to work. Making a suggestion that camera the line might answer some of my questions. And it did! This has happened cause of tree roots, every 2 years we have someone out to clean out the line. So in 2 years I'll be calling 2 men and a snake read more

Great Service!! Very Professional worked very clean. Arrived on time. My problem was washing machine drain clogged after thirty years. Very Happy with the service. read more

In the morning yesterday, we had water all over the basement. I called 2 Men and a Snake and Callie answered and was very cordial. She said they'd send someone out between 3 & 5. Joe from 2 Men and a Snake showed up and was extremely professional and thorough. After about an hour he had our basement (which took snaking 3 different drainages) to resolve the problem. For all the work Joe did, I thought the bill was reasonably priced. I would strongly recommend this company and I'm not someone who writes many reviews. -Rick read more

Awful service. Shoddy work. Promised a refund if $100 but never got it. Paid hundreds of dollars for work not sufficient. Damaged my wall. I could go on and on. I do not recommend at all. read more

Two Men And A Snake - Plumbing Near Me - Omaha, Nebraska

Two Men and A Snake was able to fit us in the day after I reached out to them, while a few other companies couldn't come out to check the leak for at least one week. Rick was speedy and did a fantastic job! read more

We trusted Two Men & A Snake, and a employee of theirs STOLE something from our HOME while they were working on our drain! When we noticed the item was stolen we called the police, and the company DIDN'T RESPOND for a long while! Calyn (Vice President ) finally called back, and said their employee ADMITTED TO STEALING the item, he got fired at that time, and said someone would return it to us, and SHE WOULD CALL to let us know when! Nobody called, and that evening the gentleman who took the item returned it to us. ( it was slightly damaged) Calyn didn't bother to tell us anyone was coming, SHE DIDN'T SEEM CONCERNED about the situation at all! I couldn't believe Two Men and A Snake sent a man who just lost his job to our house, not knowing how upset anyone would be. We were very upset with how uncaring, and EXTREMELY UNPROFESSIONAL Calyn was! We asked for money off our bill, and she said she'd have to ask "The Don" ( Michael, the president) and get back! I took a couple days to get back!! She said we could have $75 off our next visit from them... WE DON'T EVER WANT THIS COMPANY TO STEP FOOT IN OUR HOUSE AGAIN!! It's been close to impossible getting her to get back to us! THEY SHOW ABSOLUTELY NO CONCERN FOR THEIR CUSTOMERS! Then I read reviews about how unprofessional Calyn could be! I just wish I read these reviews before they came!! read more

I paid $150 to get my home scoped. They found roots in the pipes. They said that they could kill them for $600. I called around to other companies... to which the average was $150 to kill the roots. The treatment that they were going to use was harsh on the pipes but apparently a money making service for them. All other plumbers stated that the harsh treatment should never be done on older pipes. So glad I called around or it could have costed me thousands of dollars in pipe work had they punctured a pipe. But I guess they wouldn't be too torn up about this. Rip off artists! The lady taking the orders is extremely unprofessional and made me very skeptical of their work. I would not recommend this place to anyone. I am forbidding any of my property managers from using this company on any of my properties!!!! read more

Thank goodness these guys came out! I had sewer backup in my basement due to a soft clog in the main pipe. They were very responsive and were able to come out immediately. Ron was so nice and professional and ensured everything was done properly before he left. I sure appreciate this great service. read more

So I have 2-10 home warranty service, which is great by the way. My downstairs toilet was leaking at the bottom, and needed service. They made and blew the 1st appt altogether; the 2nd appt was for between 2:00PM and 4:00PM the following day, got a call at 4:20PM from tech saying that he was on way UNLESS I didn't call back, then he wouldn't come over. I called back and went to "voicemail full." He didn't show. I called and spoke to (I think) the owner following day, and she sent a very knowledgeable tech out, and he fixed the problem the following day. Bottom line is 4 stars because the owner of the company cares. Deduct one star because I took time off from work for nothing, and it seems like they hire degenerates that are not at all customer focused. Except the last guy, the only guy that showed up. He was great. read more

My bathroom sink was clogged because my fiancé shaves his head in it. This has nothing to do with the fact that I do my hair at the sink or use hairspray. Rich came in and fixed this problem promptly and confirmed that I was right about how my fiancé should not just run his hair down the sink. I really enjoyed Rich, his plumbing skills, and his wisdom of how I am always right. Rich also Informed me that a check saves me 5$ and I mean 5$ is 5$. Sooooo a check it was! read more

Call in ask ?? How much to do drain work ? Say $99 I say ok can some one do it for me After they done it they charged me $116 dollars they charged Gas fee ??? I ask why you not tell me this , why don't you ask? Oh my lord read more

If I could rate them a zero, I would. Quoted me $99 service fee, but charged $120 plus an $8 surcharge to drive to my place. They were here less than ten minutes, lied about replacing a part, and did not fix the issue. I had someone come back and he replaced the part that was supposedly replaced the first time. This guy was good, but I'll never go back. read more

I can't say enough good and nice things about our encounter with Rich. He is friendly, personable, straight talking and great at his job. And they cleaned up so thoroughly. Gotta love a guy who asks for a broom and dustpan! read more

I requested a quote through Yelp and was quoted $300 per hour. I am sure there are some occupations that are worth that much, just not sure a plumbing company is. No firm estimate, just $300 per hour. But gauging by the reviews on here that might be cheap from them. :) read more

I hate to say it, over the last several years I've had to call plumbers on a number of occasions. Sometimes with good results; other times bad. I won't name names but the BAD rhymes with "Durton". Two Men and a Snake have always treated very fairly and taken care of our problems in a timely and professional fashion. As opposed to other companies they come when they say they are going to come and I knew what to expect for cost up front. Our most recent event was to fix some shoddy DIY work I had done myself. Admittedly it could have been kind of an open ended very costly situation. But they came in got to work and managed to get right to problem, fix it and not find other things to add on to the bill. All in all if you're calling a plumber chances are you're already having a bad day, these guys have always made sure I was care free again by the time the kids get home from school. read more

DO NOT USE THIS COMPANY!!! This was our first time using Two men and a snake and it was a bad experience due to the fact they did not fix the issue we called about. We called to report a leaking dishwasher causing our basement ceiling to leak. The plumber came out and charged us around $700 for labor and parts to repair a pipe under our sink and in our basement wall to fix the leak when this did not resolve the issue we asked them numerous times to look at the dishwasher and turn water off to it, had they dont that on day one we wouldnt have had to call another company out to turn off the water and advise us we had a bad dishwasher and needed a new one. They instead changed pipes and made a mess of our walls unnecessarily to fix pipes that werent busted until they snaked the drain, although our pipe was corroded I agreed to pay for the first visit and the parts used if they agreed to remove charges for work that was not necessary they refused so I have filed a complaint with the BBB and also disputed with my bank these fraud charges of them taking advantage of someone who knows nothing about plumbing and causing further damage they simply said turn into our insurance they will pay for it, NO thank you! That affects my premium and they are trying to get over on us to pay for work we didnt ask for! I WILL NEVER use this scam of a company again and will share my experiences with anyone who will listen to never use them as they will do more work than what is needed and just expect payment. I asked to them to work with me and refund the 2nd days charge of $292 for labor and we would gladly pay the other $400 for services and parts they rudely declined and argues with me about what was going on in my home when we called saying we said a clogged sink and we never had issue with our sink it was always the dishwasher and had told them that from the beginning. They knew all they had to do was turn the water off to the dishwasher and instead of doing the right thing they took advantage and charged us for work that was not needed until they made corroded pipes break by snaking the drain as their office associate Kalli told me over the phone, so you broke my pipe then charged me to fix it? I see how you all do business. read more

Elderly mother charged $ 107 for them to turn on the water faucets and say after a few minutes that it's the gutters. No snake at all! Which is what they were called out for. Oh ay, guys just a heads up the little booties only protect the customer floors if you take them off when you leave the house. I showed up as they were trying to collect the fee after 20 minutes. Guy says he already inspected the drains . I question it then they change their tune. I tell them its time for them to go. They walked around the house looking at the gutters smoking a cigarette then went back into the house with muds on their feet. Worst ever !! read more

We've used these guys 3-4 times. They always respond right away and their prices seem right. Professional and courteous. They've even been out once to check on something and didn't charge us. I highly recommend them and have recommended them to other people who also have been impressed. Very nice people and it's always a pleasure to have them over-although we wish we didn't need them as much! read more

If I could I would give zero stars. Unprofessional and unskilled as they never have the right parts, have to leave several times to get parts and leave a MESS every time. They waste time to make more money and waste your time because you will have hours of cleanup to do. Would never have called them but I am a renter that have to tolerate poor workmanship. So frustrating. read more

If I could rate lower, I would. I had a clogged/overflowing toilet and scheduled a time for them to come between 5pm-7pm. I had shut off the main water supply. When we got home and the kids needed to use the second bathroom, I turned the water main back on, but something happened and it began spewing water everywhere. I wrapped duct tape and towels and everything I could find. When they didn't show at 7pm, I called (around 7:05) and was told by the lady who answered that they were called back to the job they had just left and I would be next. I told her what was going on...and that I was having a bit of an emergency....could she give me a ballpark.....she said no. I asked if we were talking about 20 mins...1 hour....2 hours...she said "this is plumbing....I have no idea what they are dealing with or how long it'll take them". I said I understood but would have to find someone to come out and help me and if I did, I'd let her know. I did find someone who was there in 15 minutes. I called her to cancel and she told me that I was rude to do that. I had called for an appointment and how rude of me to cancel. That whole conversation was her yelling at me, being so, so unprofessional and saying things that were completely uncalled for. She said "good luck...you are going to pay an arm and a leg". Either she's just born that way, or she was drinking heavily. She could have simply said (or called me at 7) to say... my boys are running late.... I'm sorry to hear this has escalated into an emergency. Hope you are able to find someone (since we can't be there) and if you can't, don't hesitate to call us back. Thanks for thinking of us in the first place. Wow! I sure hope she's not the owner, but something tells me she is. I did not even need to call to cancel - that was me being courteous. And no, I did not pay 'an arm and a leg'. He was very reasonable and I will use them from here on out. read more

This company just completed a complex job of running gas lines for an outdoor grill/firepit and new indoor natural gas cooktop. Many steps were involved in the process with a number of contractors involved. My service professional, Kris, completed the project in a timely manner, keeping me informed at all times of steps along the way. He is uber-knowledgeable, friendly and prompt. He's my plumber going forward! read more

If I could rate them lower I would. I called on a Sunday, they came out put a snake down my main line one time and pulled back some roots and that was the end of the effort. The rest of the 40 minutes he was at my house he spent talking about needing to come back with heavy duty equipment. I was extremely disappointed that he did not even try to open my main drain for the hour of his time that I paid for. He left the roots on the floor by the drain and didn't clean up after himself, and he over tightened the stopper so the guys I called out the next day had to drill it out and replace it. I would never recommend this company. There are other much better, much less expensive companies in Omaha. Don't call 'em. read more

I had the most unfortunate experience with this company. Sure they were prompt after I had called but they didn't listen when I explained that the toilet paper holder had fallen into the toilet and been flushed so they just pushed the holder further into the toilet and caused my four-plex to not have water for a weekend because the holder became lodged in the downstairs piping. When I called to explain that my landlord didn't want them to come back the owner, Cali, was incredibly rude to me. She even resisted in telling me her name (when asked her to spell her name she asked why to which I responded for my records so she quickly sped through the spelling making sure I wouldn't be able to catch it) and didn't want to take my phone number to call me back, I couldn't believe the unprofessionalism and lack of pride in proper business ethics. The next morning the plumber called and berated me about not explaining the issue and for calling the owner to complain. The plumber was incredibly mean to me and yelled at me saying I should have been more clear and he feels sorry for my boyfriend for having to deal with me. He went on to explain that my boyfriend was much easier to deal with. After this I felt justified in asking for the money back we had spent that resulted in further damages. This was met with serious resistance and arguing matches with the owner, Cali. She told me how I was wrong in every way and it wasn't until I made it clear that I would take this to the BBB and dispute it with the credit card company that she agreed to return the payment. I wouldn't recommend this company to my worst enemy. read more