Angel is attentive to the pool's needs and to our requests and inquiries. The pool always looks…read morecrystal clear upon his departure. Additionally , Angel is a pleasant person to work with!

After stock many months of increased costs, I have canceled this service for my hot tub . They…read moreraised their monthly fee and started adding charges for chemicals so it worked out to about a 25% increase. Overcharged for a drain and clean as well. Seems like a "whatever the market will put up with in Marin" I did appreciate the weekly service guy (there were rough periods along the way) and Mike handled some repairs and did a great job.

Our hot tub stopped turning on, even after resetting the plug multiple times. Hector responded to…read moreour request right away and was out to our house the next day. He was highly knowledgeable and got our tub back up and running within a couple hours, and was super friendly and helpful, providing us with some tips about how to keep our tub clean without using chemicals. Highly recommend!

Hector repaired my hot tub which wouldn't heat up. He fixed it! No one else could! He is very…read moreknowledgeable and explains the problems and the steps and cost to repair. He is a meticulous worker and on his own fixed other items with the tub at no extra charge. He also taught me how to better maintain my tub. He estimated the cost out the gate and then reduced it! I would trust him with any repair in my home. He is an extremely honest, diligent, knowledgeable and conscientious worker. Repair costs are beyond fair. I told him to add me to his list of references. Five stars aren't enough for Hector!

Best quality of life upgrade! We knew exactly what we wanted and couldn't find it anywhere but…read morehere. An intimate, round, fiberglass hot tub with a wood surround. Another store, very well rated in Marin tried to tell us how nobody wanted that. As if that's the point. Derek was super easy to work with - helped us get the electricity sorted, and Aaron was super super helpful helping us get all set up and answering any questions we had as we got used to the new hot tub. Every single night we're grateful. If you need a hot tub, this is where to come. We had the steps built separately.

We were at wit's end. Airbnb guests were arriving in two days and we started up new hot tub to get…read moreit up to temperature. But jets didn't come on and no hot water! We called Derek, who was about to get on a plane but took the call, and he gave us Nate's number to get immediate help. Nate worked with us remotely to assess the problem, then stayed after closing time so we could drive in, get parts, and get a tutorial about what to do. We drove back, still had problems, and he stayed on the phone again till further corrections were made. Success! Jets! Hot water! Happy Airbnb guests! It's one thing to buy a good machine, it's another to get the support you need when you need it. We couldn't recommend Nate and Derek more highly for their competence and kindnesses to us.

Wow, I got a great service from the HT doctor (Randy) yesterday!…read more After getting an outrageous quote from a popular electrician to replace the hot tub receptacle and plug I thought I'd try the Hot Tub Doctor. They helped me years ago and saved me a great deal of money. Once again they came through with fast, professional and courteous service. I paid 1/3 of what the electrician quoted me including the part which he had in his truck. No waiting to order my parts. My tub was up and running and still warm so I was able to enjoy a soak that evening! Highly recommend the Hot Tub Doctor!

came to my house, opened the panel, took the stickers with bar codes and said he would get back to…read moreme with details. then he ghosted me. never returned any of my phone calls.

I began working with Jered in 2017. I've lived in my house for almost 8 years now, and I've tried…read more3 different pool maintenance companies (aside from Linden's Pool Service) serving the Petaluma area. I can say without hesitation that NONE of the other companies came near providing the quality and consistency of service that Jered has. No joke. The pool is clean, the water is clear, the filtering and cleaning equipment gets serviced regularly. Unlike the other companies, Jered makes it a point to regularly review the equipment, and is proactive in fixing equipment issues. I couldn't be happier. Linden's rates are competitive, but reasonable. I've found Jered to be straight and honest when discussing costs, and he knows how to keep me informed and how to set and manage my expectations well. And he's just a cool guy! Thanks Jered!

Jered has done a fantastic job taking care of our pool! He is super reliable, we can count on him…read moreto be here on his scheduled day, and communication is great!

I have used them a couple of times for a full drain and clean, and will continue to use them in the…read morefuture. Ricardo is super responsive over text, and was able to accommodate my schedule changes!

Excellent "No BS" service. Ricardo is super responsive, honest, reasonably priced, and nearly best…read moreof all: on time -- and providing great communication all the way. This is the second time we've had him out to help us and at this point we wouldn't go anywhere else.

I wish I had called Touissant months earlier. Our hot tub is about four years old and kept shorting…read moreout, and I kept putting off dealing with it because I assumed it would be expensive. I finally started searching locally and saw a bunch of great reviews for Magic Wand Spa Repair, so I decided to reach out. I called on a Saturday and actually reached Touissant directly, who was hosting his daughter's birthday party. He really didn't have to answer, but he still did, listened to the issue, talked through what he thought might be going on, and promised to follow up on Monday. Which he totally did, and then came out the very next day. Once he was here, he diagnosed the problem right away, showed up with the part he suspected we would need, and fixed everything while explaining what he was doing. His rates were clear and reasonable, and the tub has been perfect ever since. Touissant knows his stuff, he is dependable and incredibly responsive, and he is just a genuinely hard-working, good person who cares about his customers. I joked with him that I hope I don't have to see him again, but if anything ever goes wrong with our hot tub, he is the only person I will call. Highly recommended!

Touissant was very helpful explaining the repair process and fixed my leak quickly. I'm very glad…read moreI have found someone I trust to fix my hot tub!

When we decided to resurface our aging swimming pool, we obtained three remodeling bids. All three…read moreestimates were comparable, but Blu Dolphin stood out because it is a locally owned Novato business, which was an important factor in our decision. Their references were outstanding, giving us the confidence to move forward with their team. The owner, Dick McHaney, expertly guided us through every step of the process, helping us make several important design decisions. He was always available to answer my many questions and did an excellent job coordinating with our landscape contractor throughout the project. We couldn't be happier with the finished result. The design recommendations Dick made were exactly right, and the pool looks beautiful. Dick and his team were consistently professional, courteous, and respectful of our schedule--and even thoughtful about working around our dog. The project was completed on time, stayed within budget, and exceeded our expectations. I highly recommend Blu Dolphin Service and Repair to anyone looking for a knowledgeable, reliable, and professional pool remodeling company.

There are no words to express how pleased my HOA is with the service provided by Blu Dolphin…read more After having to deal with other companies in the past, Blu Dolphin is the best. They respond quickly to all service requests, even coming out on a Sunday to do an emergency repair. I strongly recommend Blu Dolphin to anyone who has a pool and needs regular maintenance, service, reconstruction, etc.