We are so happy our Mother is at Summit Point. She is very happy there, loves her apartment and the…read morestaff. They have kept her safe during the Covid epidemic. We especially love the cheerful receptionist, Esther. You go to her with a question or a request and she does what it takes to help or accommodate us. Thank everyone who make it a five star place. Dave and Madilyn Beaner

My parents moved in to Summit Point Nov. 2015. The staff is fantastic! Lots of activities…read moreavailable, if you choose to join in. Very friendly residents, and a few dogs. Harley (the dog) had 100 guests at her birthday party ; ) Regarding the food, some dishes are better than others, but always plenty to choose from. The apartments are nice. Back to the staff, I can't say enough good things about them. My mom loves her housekeeper. The wait staff is very good, many are sweet as can be. The receptionists are always friendly and helpful. My dad passed about 8 months after moving in. Two of the management staff, Kathy and Sara, came to the funeral. Kathy even came to visit dad and the family while he was in hospice at another facility. It was very touching. Such wonderful, kind ladies. If you are in need of a senior living home, definitely look at Summit Pointe.

Our mother has had the opportunity to enjoy living at Solon Retirement Village, first in Assisted…read moreLiving, then after a health setback, in the Nursing Care Facility. Mom has been fortunate to receive the utmost care in both areas of SRV. The nursing care has been excellent. Their communication with us about any issues is impressive and appreciated. Our family visits mom quite frequently, and we have never encountered a staff member, from administrative, to nurses and nurses aides, to facilities staff, who has not been friendly and caring. Mom is happy and comments often how much she likes the people at SRV. As a family, we know she is happy, and more importantly safe and well cared for. Mandy Clarke, Director of Social Services was instrumental in helping us as mom needed to transition to nursing care and continues to be a great resource for us. We want to Congratulate the entire staff at Solon Retirement Village for recently receiving a "Deficiency Free" result on the annual survey by the Iowa Department Inspections and Appeals. We already knew they were the best...it's nice for them to get the accolades they deserve.

This center's staff has mislead and not been responsible regarding Covid 19 care. They readmitted…read more 2 relatives that had been sent to Mercy Hospital in Iowa City and released within a week of covid positive tests. No tests were given as follow up to assure a negative test to the virus. One case had been taken directly from Mercy ICU after a second visit and ended up dying. When asked, their Social Worker blamed it on the patents POA and their living will. Bedsores, UTI's and playing the blame game is common practice. Making sure patents are eating is left to the patents desire for food, and helping these patents eat seems to be a nonpriority. I also know this facility has been turned in and cited for more than one infraction. I highly not recommend trusting loved ones care in this facility. This opinion is not based solely on conjecture.

Bethany Home has a long-established and well-deserved reputation for providing pleasant independent…read moreliving apartments and excellent healthcare service. Bethany Home excels at extending and supporting the independence of apartment residents. My 98-year-old mother came to Bethany after entering hospice care in another town due to her "failure to thrive." When she arrived, she could barely travel about 100 feet with a walker before she had to rest. After 6 weeks living in a Bethany independent living apartment, she was thriving, had made new friends,was delighted to be removed from hospice care, and pleased to still be independent. She remained in independent living up until her last week. As her heart failed she moved to a room in healthcare. Thoughtful and attentive personnel from Bethany and hospice gave her a peaceful, dignified end to her long and active life. We are so grateful that Bethany Home could be her home for the last chapter of her life.

Great staff, management, nurse, and residents! What a fun and welcoming place!! Everyone is so…read morecaring and helpful! Highly recommend working & staying!

From the owner: Family-owned and Operated Assisted Living Community, Currently Hiring…read more Products: Pub, Ice Cream Parlor, Salon and Barber, Movie Theater, Library, Private and Restaurant Style Dining, Guest Room, Sunny Indoor Courtyard, Family Room with Fireplace, Recreation Room, Open Living Space, Common Room, Outdoor Patio, Spa. Services: Medication Reminder and Management, Scheduled Transportation, Weekly Housekeeping and Laundry Services, Activities and Wellness Programs, Professionally Trained 24-Hour Staff, Individually Controlled Heating and Cooling, Safe, Accessible Showers in Every Apartment, Available Whirlpool Spa, Outdoor Patio Spaces for Residents and Family, Assurance of Quality, Professional Heath Care, We Are Now Hiring. Location Facts: Blocks Away From The Hospital.

Our entire family feels our Dad is not only cared for, but more importantly, cared about as a…read moreperson, at Oak Park Place. The staff, from the Director of Nursing to each care giver we have encountered, have gone above and beyond what we hoped for. The communication is outstanding, and with having someone in the memory unit, it is very important we are able to stay connected with our Dad in whatever way possible. We thank them for their care and caring.

As a relative of a resident, Oak Park Place seems to do everything right except for the food. I…read morehave heard complaints from many consistently. I think that they have even changed the food service vendor with no positive results. That's too bad as the resident look for to good food and good friends.

Garbage! Here is…read morewhy: if you are interested in getting a work out, go somewhere else. People coop the machines; sometimes they will sit on a machine for over a half hour. During this time they will be talking to their friends, texting, or talking on their cell. Not much by way of exercise, but they run their mouth interminably. Most of the clients are over 60 years old. But they play twenty something music which is lame to a senior. Employees of Stonehill also coop the immediate parking. I have entered the fitness center with maybe less than 8 people using the equipment but the parking lot closest to the entry door is full. Because of what I just described above, I asked for a refund and was told by the woman--Mary-- who 'runs' the place, asserted that they would not provide a refund. Since I paid for an entire year, I questioned why if one pays monthly they are given opportunity to cancel provided they give one month notice. No satisfactory answer was provided. I asked for a copy of the contract and after reading it, it was clear that not a 'single' sentence asserted denying refund on a year's membership. In fact, as I noted, it does say that one month notice be provided. If I took them to small claims court, they would lose! But most egregious is that my experience of this place, and the way it is run, is best characterized as an authoritarian fiefdom. It is pretty clear the 'manager' has a Passive/Aggressive personality disorder. Moreover, many people in this organization are engaged in dysfunctional expressions of 'ageism.' My presupposition is it is entirely unconscious. Nevertheless they need sensitivity training for working with this population. Take a moment to read what their Mission, Vision, and Value statement taken directly from their own plaque that hangs near the entry door; assuming you want a good laugh at the contradictory ideals against the lived reality of some authoritarian twits. OUR MISSION: We Stonehill Communities, in the spirit of St Francis of Assisi, offer a continuum of quality lifetime care services in a dignified atmosphere OUR VISION: In the spirit of St Francis, we commit to provide quality health and wellness services as we respond to changing needs. OUR CORE VALUES: COMPASSION-STEWARDSHIP-HOSPITALITY-REVERENCE Very nice 'ideals' but the reality of many who work in this organization are are not meeting the standard.

My Father-in-law spent 3-4 weeks at Stone Hill's Care Center. It is a nice facility and his care…read morewas good. They need to expand and improve their whole dining experience though--from the line back up of diabetic patients required to have insulin before dinner, to the time it takes to be waited on and for dinner to arrive. This was the biggest issue and caused a lot of undue stress that could have health ramifications when sugar levels are involved. Otherwise recommended. The nurses and CNAs were great.

Our parent was in independent living elsewhere, he now needed to go to assisted living after a…read morefall. The Western home on South main was beautiful, the tour was all positive, we were even told our father could smoke outside and the staff would be more then happy to assist with this as he'd been a 50+ year smoker and did not have many things in his life left he enjoyed. Things changed quickly after we paid the fee and had him all signed up, the cigarette breaks did not transpire along with other issues and people were not quite as friendly as when we took the tour. And it wasn't long then they stated he no longer qualified for assisted (he became to much work) and would need to go to the dementia/Alzheimer unit. We were again assured this would be the best fit, and our options were this or the nursing home (as we already paid a fee so he could move into other areas of the Western home before someone just off the street.) Very disappointed in the majority of the staff in that area. Some of the aides and nurses were just plain unfriendly and rude, kitchen help was very unwilling to work with us on his food choices, though we were told there was flexibility and don't believe there was much time taken to get our parent to eat and enjoy his food. Their choices always seem to be what was most convenient for them not our loved one, even though we were the ones paying their salaries, they work for our loved ones, but it was treated like the patients were working for them. They rarely seemed to try and initiate him going to activities (the activity director was very nice but she needed the help of others to do her job). I would regularly find him in his room with no one engaging him to visit, take a walk etc etc. We spoke to the "Mayor" Diana I believe her name was and I found her cold, defensive and a lack of motivation, taking no responsibility for her staffs actions. Found my father in dirty and wet depends to often. Always losing his glasses or dentures or something, so then he didn't have glasses to wear, even had someone elses on one time, probably gave him a nice headache and then he'd be agitated and became a problem and it would be his fault. I asked them about his hard and bloated stomach, they did little of nothing until one day he must have been in such pain, he began to dig at himself and had feces smeared all over and they took him to the emergency room, the doctor was not happy with his condition we were told by a someone there. When he was sent back to the WH, I stopped in on an off time to see him as he had gotten back that afternoon. I walked in to find a woman lying on the floor, she had fallen out of her wheelchair and no one around, I went and got them. I then went into my fathers room, he was in his recliner with a sheet hanging over him, naked from the waist down, the sheet could have fallen off so easily. His window was open as the room still smelled of feces, it was chilly outside and the breeze was coming in, he was shivering and his bare feet stuck out and were ice cold. This man just was released from the hospital and this is how he was treated. After that incident that he ended up in the ER in our opinion form neglect the Mayor was somewhat apologetic. I attempted to speak to the Man in charge of operations, I got his secretary or someone else instead, I explained my concerns, she seemed alarmed, he never called me. I called and left a message and never heard a word. It wasn't long after that they said he could not stay there either (he again had become to much work) and he needed to go to the nursing home they have but he needed to leave. I did a tour of the nursing home, the woman who was to meet me to do this was not there at the time set. So they said I could look around. I was not impressed, it was like an old hospital, small rooms, just cold and uncaring feeling and this building was not pretty like the others. No one smiled or was friendly. I'm sure many are overworked and underpaid. We decided that even though we paid the large initiation fee for all the perks that were always short lived or never transpired and that he needed to go elsewhere asap, we got him out of the WH all together. Pretty on the outside was the WH ugly on the inside. And that they lead you to believe this is some kind of Christian type setting is another smoke and mirrors. I called it to an employees face a bait and switch operation. My main regret is we didn't get him out sooner as he really went down hill fast there and the small % of caring employees can not make up for all the others. I spoke to another person who's parent was treated the same way there, hope they got their father in a better place. Bottom line these types of issues fall on the shoulders of those in charge. The manager never did call me. Be a voice for your loved ones, without you they have no one.

My family and I recently had a loved one spend a couple weeks at the Western Home both at Windhaven…read moreand the Deery Suites. The care they provided both physically and emotionally to both our mom and family was above and beyond anything we've ever experienced. Everyone from the CNA's, to the RN's, to the entertainment, transportation, kitchen staff and everyone in between, was kind and genuinely concerned about our mom's well being. They knocked before entering, spoke to her and explained everything they were doing. They always asked if there was anything any of us needed. All questions asked by both her and us were answered quickly and to our satisfaction. As her level of care increased Deery Suites staff were able to seamlessly provide and keep up with the demands of her situation. I was there during all 3 shifts, and witnessed excellent communication between different shifts. They all get along and work together. It was wonderful how they all work as one unit. It was a huge relief knowing when we couldn't be there that she was treated by kind caring professionals. She stated at every visit how well she was treated. In addition the rooms and halls were surprisingly quiet. If you've ever been to some nursing and even hospital facilities, you know how loud and distracting they can be. This was a welcome relief! I would not hesitate to recommend the Western Home and especially the Deery Suites for professional, exceptional care.

This place is wonderful! Everyone there is so kind and they treat their residents like family! My…read moremom had a great experience here! I highly recommend Silvercrest Garner!!

The staff are caring, compassionate, and truly dedicated to the residents. The facility is clean,…read morewelcoming, and communication with families is excellent. I appreciate the kindness and attention given to each resident. Highly recommend!

My family couldn't have been more pleased with the excellent communication and comfort we received…read morewhen faced with a stressful decision to place Dad in long term care. We were listened to and had all of our questions answered. Shannon was kind and imformed and a helpful guide in our decision. Thank you for what you do!