We hired Good Paving to pave our 1000ft driveway for $29K, the work was supposed to be done over a 2-day period. First day was to prep the area and 2nd day they were supposed to pave. They never showed up to prep and only came on paving day. We were left with areas that were not rolled leaving the workers footprints in the asphalt, uneven wavy edges, the driveway is like riding on a roller coaster because they didn't do the prep work to grade like the salesmen said they would. Also, the driveway was 1 to 2ft short on the sides as we requested 12ft wide. The owner came out and inspected and told us that he would add the 1ft on to the sides but that we would have to pay him to overlay it, when we refused to pay for their mistake the owner told my husband to sue him. The lack of professionalism this man portrayed was astonishing especially when it was clear they didn't adhere to the contract. I wrote an email to the company stating I would be filing a complaint with BBB (which I filed right away) as well as MHIC and taking to social media. A day later I get a call from the owner asking me to not do those things and that he would add the additional width on and overlay at his cost.
The work was scheduled, and at that time we also decided to add on an additional strip at the top of the driveway for an additional $4K since they were already there fixing the other areas. My husband was home this time to oversee the work. They were about to start putting the asphalt down on the new section and my husband had to stop them asking where the base was. The worker said they put CR6 down and it was just covered in dirt so my husband started digging to make sure it was there and he saw no solid base and told them if the base isn't solid the cars are going to sink down causing dips in the asphalt in that area. They told him no it will be fine. My husband let the team continue working and proceeded to take pictures during the process for documentation purposes especially because the new area was supposed to be 3in compacted like the rest of the driveway and it was only about an inch thick. While my husband was taking pictures, the owner went over and got into his face yelling at him about taking pictures of our driveway. Again, another instance of complete unprofessional behavior. Our neighbor happened to be working outside and could hear from across the field and came over later to ask what happened.
We waited 2 weeks before we parked on the driveway and pad and immediately we started to see the sinking spots from the tires and various areas starting to unravel on the driveway (see pictures on google review). I emailed the owner, he said he would have someone come look. They came and the owner agreed areas were unraveling but said he wouldn't be able to do anything about them until the spring, he made no comment on the dips, then spring came and he said he didn't have a full team due to COVID, and then when I followed up with him in June to get the driveway fixed he said that he decided he was not going to fix the driveway (that was under warranty) and told us to hire someone to put a sealer on top to fix the issue at our cost. A sealer will not fix the areas that are sinking!
I have emails, text messages, and videos to back up everything that was stated above and would be happy to send to whomever may want them. We also had other local paving companies ask to come take pictures so they can show clients what can happen when paving isn't done correctly for marketing purposes after seeing my husband's prior Facebook post.
This company does not stand behind their work even when under warranty. I would highly suggest not hiring them especially for larger projects to avoid the nightmare that we have gone through with our driveway and dealing with a very hot-headed owner with no integrity.
This company tends to be the "cheap guys" in the area but as the saying goes what's cheap isn't good and what's good isn't cheap. Do yourself a favor and pay a little more to avoid the headache, its not worth taking the risk on such a large investment. read more