Nope! They were extremely rude. Judgy judgy. Be sure to dress up, freeze your face in place with…read morebotox and cake on the make-up- or they will not treat you well here. We were in the middle of a renovation project and took a break to head down there to order carpet. Because we were under a serious time crunch and the weather was not very cooperative we did not have time to go home and change first so we came in jeans and shirts that had some paint on them and looked a little tired. The lady who greeted us (after some research I now know she is the owner) slowly looked us up and down and said she'd find somebody to help us. You'd think we were bedraggled orphans or homeless people the way she looked at and spoke to us. Another employee came out and was somewhat helpful. As we were looking at samples and laying things down to look at them, the owner came over to the table where we were working with another client and pretty much just pushed us out of the way, talking loudly over us and spreading out samples. Both of them were extremely rude. It was like we were not even there. We quietly took the quote they gave us and walked out. I spent the next morning calling around for a better deal and nicer people who don't discriminate against you based solely on appearances. In addition to needing budget carpet for this property we were also intending to order a lot of higher end products for a second property we are working on but after the way we were treated, I will take my business ANYWHERE but here.

First, I wasn't informed the flooring was being delivered. I had to leave work unexpectedly…read more Second, expensive transition pieces were ordered that should never have been ordered as they weren't needed (the installer let us know this. The installers did an excellent job on the installation). Third, the flooring sample in the store looked nothing like what was installed. The picture on the sample showed a much lighter floor. Even the Summers rep. agreed the installed floor did not look the same as the sample or the picture of installed floor on the sample. (The Summers Interiors rep. suggested we could pay additional money for boxes of flooring and switch out the darker planks for lighter ones.) We've used Summers in the past, and didn't have any problems with receiving the correct flooring. ** We know now that if any problems arise, there could be difficulties. ** (Reworded) Update: Visited the store and were told we could contact the Coretec rep. to work out a solution. Summers Interiors was informed we would be disputing the charge, that we are their customer, not Coretec's customer. After they were told this, I was contacted the next day and told the Coretec rep. was going to submit a claim through their claims dept. We will hear back from the rep. in a week. Second update: It has only been three days and I was contacted by Summers Interiors. I was told Coretec is willing to replace the flooring for free with any flooring in the same line as the original flooring. Summers Interiors wants us to pay for the tear out and install of the replacement flooring. Third update: Visited the store again. They agreed not to charge us for the shipment of the replacement flooring, tear out of the incorrect floor and install of the replacement flooring. I have been getting follow-up calls from the Summers Interiors rep. They are diligently working to replace the flooring.