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    Goodman Campbell

    5.0 (1 review)
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    9 years ago

    Helpful 2
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    Wellspring Pain Solutions

    Wellspring Pain Solutions

    1.8(5 reviews)
    0.1 mi

    This will be a long post because there's a good deal of context, but I have to put this out there…read morewhere other prospective patients can see. If you want the short version, it's this: do not go to Dr. Von Fange for your pain. My mother had back surgery three months ago, and she's had continual pain in her lower legs as a result. Medication hasn't helped, and while physical therapy has helped somewhat, the pain is still severe enough that going back to work has been difficult. Recently, my mom accompanied someone to an appointment at a wound clinic and ended up chatting with one of the medical personnel about her surgery. When my mom mentioned pain, the person asked if she had tried a pain clinic. Excited about having a new possibility to get help, my mom got a referral to Wellspring. She completed her paperwork in advance online, but there was apparently a glitch, so they asked her to come in early to fill it all out again, which she did. That was a little frustrating, but she believed it would be worth it. She had a new spark of hope after months of misery. I accompanied her to her appointment at Wellspring this afternoon. She saw Dr. Von Fange, who started the appointment by asking how she got referred to Wellspring. When she explained, he launched into a lecture about how the person at the wound clinic should have "stayed in their lane" (he used this phrase repeatedly). My mom felt as though she needed to defend herself - and I didn't blame her because it really did feel like a lecture, like she had done something wrong. She said she doesn't have a medical background and didn't know that this process was unusual. Once Dr. Von Fange was finished lecturing, he finally asked my mom about her pain. She explained that she has pain in her calf and feet and showed him where the pain was. He corrected her that the calf is the fleshy part on the back of the leg, so her pain is actually in the whole lower leg, not the calf - and he concluded, aloud, that she really doesn't know anything medical. Thanks so much for clearing that up, doc. Once he knew more about her pain, Dr. Von Fange informed her that there was nothing he could do because 1) her pain isn't localized to a particular nerve, 2) she should've gone to her neurosurgeon about this issue, not him, and 3) she's still technically in the first three months post-op (the three-month mark is tomorrow), and many patients turn a corner at three months anyway. Considering the information my mom provided when making the appointment, it would've been great if they had reached out to her and told her this, rather than taking her money in advance just for the opportunity to tell her in person that her referral wasn't the proper protocol. Talk about a meeting that should've been an email. He also slipped in a comment about how some patients expect to come in and get on pain medication, and that isn't how it works. My mom hadn't said anything about medication up to that point, but because he brought it up, she said she actively didn't want medication. She wanted someone who could offer alternative solutions. Frankly, I'd forgive all this if Dr. Von Fange had shown any semblance of kindness, compassion, or empathy, but he didn't. His demeanor and tone were lecturing, blaming, and condescending. I couldn't believe how little he seemed to care about my mom's suffering. A simple "I'm sorry you're going through this" or "I wish I could do more for you" would've gone a long way. As soon as he left the room, she turned to me and said, "Let's go quickly. I need to cry, and I don't want to cry here." All the hope had crashed and burned, leaving her feeling belittled, demoralized, and to add insult to injury, $160 poorer. As upset as I am, I sincerely hope Dr. Von Fange never has to experience the kind of callous treatment my mother received should he feel extreme pain in the future. I also hope none of you readers ever has to watch someone you love sob because they left a medical provider feeling worse than they did when they arrived. This was heartbreaking and unacceptable.

    The PA was better at diagnosis than the doctors. But the worst part is they make you pay up front…read moreeven though you have Medicare advantage. Then, you have to fight with them AND the facillity separately to get your overpayment back after you get your Explanation of Benefits that shows you are overcharged. What a freekin hassle! I've spent hours on the phone trying to get my overpayment back and I haven't even started with the facillity charges yet.

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    Wellspring Pain Solutions
    Wellspring Pain Solutions
    Wellspring Pain Solutions

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    Serenus Float and Wellness Center - Holiday Promotion running through Dec. 26th, 2025

    Serenus Float and Wellness Center

    5.0(8 reviews)
    0.8 mi

    Recently I came across an advertisement for float therapy at Serenus here in Bloomington. I'm a…read morevery skeptical person and let the manager and owner know. They both encouraged me to do some research and to try it before I made my final judgement. I did some follow up research and it turns out that the origins of float therapy have been around for about 40-50 years. I've had a lot of stress so far this year so I decided to just give it a try. There is actual scientific research that has been done on this therapy. I will let you do your own research in that area so you can make up your mind about the potential benefits of this therapy. The following is my account of my experience. I arrived and was warmly greeted by the manager(Derrick) and the owner(Joseph). They quickly got me checked in and then the manager gave me a quick tour of the facility. The atmosphere is warm and inviting and definitely puts off a relaxing vibe. Once my tour was over, he showed me to the room where I would be floating and gave me what I considered to be a very thorough orientation on what to do, how to do it, how everything worked, and even included a warning on how to wipe my hair at the end of the session and being careful on getting out(you'll be a little slippery afterwards-more on that later). Like I said, a very thorough orientation. After my orientation, he started the music, flipped the sign on the door to indicate that the room was occupied and left me to it. I locked the door to the very private room, reviewed my surroundings and then started on the routine that he had laid out for me. When I first set up my appointment I was worried that 60 minutes in this pod, alone with my thoughts, would be boring and I'd wind up ending early. I was definitely wrong. I wondered a couple of times during the session how long I had been in there. But before I knew it the light in the pod had kicked on and the music started back up indicating that my session was up. I remembered previous instructions to wipe my hair back after I was done to ensure I didn't get any salt in my eyes, carefully exited, and showered. Be careful when you exit. The salt makes you extremely slippery. The shower is right next to the pod though so you can quickly remedy this. The salt washes off easily with the bodywash and shampoos so no worries there. After my shower, I checked the clock on my phone because I was just sure that I hadn't been in that pod for a whole 60 minutes. But sure enough, I had. Wow. Just wow. Overall, my experience was very positive, from interacting with the owner via facebook beforehand, to checking in, the float, and relaxing after. The only thing that wasn't recommended to me that I honestly should have thought of myself was to bring a comb for afterwards. I left feeling relaxed but energized. I definitely recommend you do some research about floating and then try it out for yourself. The price tag can be a little bit of a sticker shock but there are ways to reduce your cost if you decide to do it regularly and I think they have a special for 1st time floaters. I can be a bit of tightwad but i enjoyed the experience enough to tell you that I will definitely be back, next time with a comb and a voice recorder. Advice: don't set to many expectations before your 1st float, just enjoy it for whatever it turns out to be for you. Thanks again to the owner and the manager for making this a great experience and encouraging me to give it a shot. I wrote a much more detailed review about my whole experience but it was apparently too long for yelp. If you'd like to read my full review, visit their page on facebook.

    I couldn't even wait until I was finished. I'm literally sitting in zero gravity massage and I am…read morein love! This is my new favorite location in Bloomington and I will be purchasing the all inclusive package!

    Photos
    Serenus Float and Wellness Center - Happy Customer chilling out in the Cold Plunge

    Happy Customer chilling out in the Cold Plunge

    Serenus Float and Wellness Center - Cold Plunge

    Cold Plunge

    Serenus Float and Wellness Center - Infrared Sauna side shot

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    Infrared Sauna side shot

    Goodman Campbell - neurologist - Updated May 2026

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