We live between NYC and London, but have a vacation rental under our townhouse in Savannah, and we…read morehave had a tough time finding competent cleaners in Savannah, nonetheless being so rarely there (though reliable, whenever we would visit without saying that we were coming, we would check on their work and they'd have been so lazy they wouldn't even leave toilet paper, everything would be misplaced, etc.). Unfortunately, Sarah was much the same - in addition to trying to rip us off. A guest contacted both us and Airbnb and stated that they did not even stay in the listing, yet Sarah had gone by and "cleaned" after their check out date, and mentioned nothing about the bed not being slept in, bathroom not being used, etc. She just charged us a regular cleaning rate, didn't mention anything being amiss, and then attacked US when we questioned why she didn't mention the person not even STAYING there, and instead pretending to clean - her reply was to attack us and demand that "she be payed" (to which we asked how much she even expected having not actually cleaned, but pretending to have done), and say that she was quitting, she "cleans 6 other houses and don't need to clean for us." Clearly, we would question her truthfulness and morals considering the situation at hand, and instead of issuing any sort of apology, she continued to send us rude texts including "deleting your number and being done with y'all," and how her husband "said to let it go, but she aint that type of person." She also refused to drop off the linens, keys from the UK that can only be copied in person on Kensington High Street for $250 apiece, etc. when we were next visiting, but insisted on leaving them inside the vacation rental itself (less than ideal with vacation renters going in and out). This experience would take the cake on poor quality cleaners in that town.

I moved to Savannah at the beginning of the year and was looking for a good and trusting Cleanig…read moreservice. I reached out to Sarah and she was so friendly and helpful. She came the next day and went over and above with everything. I loved the lady that cleaned my apartment before my move, and thought it would be impossible to find someone as good. Sarah proved me wrong. She's not just as good, she's better. My apartment has never been so clean. The smallest details that I wouldn't have even considered before, Sarah cleaned and made shine. She is as good with communication as she is with cleaning. Always communicating, easy going and one of the hardest workers I have ever met. I have now hired her on a bi-monthly basis and couldn't be any happier with my decision. I'm writing this post because I am very hesitant about allowing strangers into my home and use reviews to learn more about people. I wrote it to hopefully help others like myself that are in need of a good, honest, trusting, hard working cleaning service.