RJB Tax Associates did our 2024 tax returns for the first time . They put wrong banking account #…read moreon both Federal and State tax forms. Called the RJB office and they gave no assistance . Here we are 7 months later and we have called the State every month . No resolution . Talked to Ray at RJB and he said there is nothing he can do that we have to wait until the State figures it out . Do not use RJB . You have to make an appt to talk to Ray and at that it can be 3 weeks out before he can call you back .

Ray does a fantastic job of managing all my taxes for my small business. He saved my business after…read moreI left a firm that was not paying enough attention to detail. Grateful for his thorough services and work ethic to get the best outcome for my growing small business.

Hurricane Florence reeked havoc on this area of North Carolina several weeks ago. Despite the…read moredamage caused to Wilmington, and the entire coastal cities of North and South Carolina, Rob Cutting - State Farm Insurance was in the office and ready to handle customers claims a week after the storm hit land. We called on the Friday after the hurricane in hopes of starting a claim. Kyla handled our call and started the claim. She explained the whole process to us since we are unfamiliar with NC weather and hurricanes. We had purchased the NC named storm insurance when we originally set up our policy with State Farm. Since we had the coverage she explained that we file the claim with them, it then gets kicked to the state/FEMA, then back to State Farm. All our dealings would be with State Farm. After taking the information on our damage (to the roof and siding) she assured us she had all the information needed. She said to expect an email with the process and that it would include some names of companies that put tarps on damaged roofs. When the email arrived we didn't see companies listed for the tarps we needed so we called back. The company that originally said they were available had clarified that they only handle roofs crushed by trees and since that wasn't our situation the name wasn't included. Rob Cutting went above and beyond to provide us with several options before the day was over. We contacted the first name provided and got put on a list to be tarped. That's a whole separate five star review. On Saturday, yes the very next day, the State Farm Claims rep called and interviewed us on the damage. She took contact information for us and our daughter who is local and will be present for the adjuster when they physically come out to the property. After interviewing us she read back her report for our approval. Such professional service! By the third day, Sunday, our daughter had been contacted and an appointment was set for the following Saturday. While hearing nightmare stories from other people in the area and the hoops they are having to jump thru to find their insurance company is trying to weasel out of any coverage we feel fortunate to have our insurance in such capable hands. Thank you Rob Cutting - State Farm Insurance for the fantastic service during such a catastrophic time.

I've been very disappointed with the handling of my State Farm claim through Rob Cutter's agency…read more The inspector did not enter the crawlspace, even though it was central to the moisture and mold issues I reported. My claim was denied, and after I raised concerns about the incomplete inspection, the same inspector was involved again. In my experience, communication was poor, and I do not believe the investigation was thorough. This has left me questioning the experience and qualifications of the people assigned to evaluate my claim. I strongly suggest anyone considering State Farm carefully review the policy's coverage, exclusions, and claim procedures before purchasing. When you need to file a claim, you expect a thorough inspection, clear communication, and a fair evaluation. I do not feel I received that.

BEWARE!!!! Hired shawn based off his yelp review and got nothing but excuses when it came to…read moreactually paying my monthly tax. In the year i had him do my books the only thing i ask was that the taxes where paid monthly and kept up to date. After one year we still had not got setup to pay as we should. I realized just how bad it was when i hired a real accountant who charged me a 1/4 of the price Shawn did and had me setup within a few days. I wasted 3 grand on his services and got nothing in return. Also had him do my taxes for the year and he did not complete them either, found this out months later and when i called and asked him to get it straightened out....... that never happened. Hes a nice guy and all but as far as an accountant goes your best to go elsewhere. $250 a month to "reconcile" the books which i ended up doing myself after the fact which took about 30 minutes. Not happy at all with his services. He now has a painting company hes trying to get off the ground so please new/small business owners go elsewhere for your book keeping needs. ive tried calling him to resolve this issue with no luck at all so this is my only option.

Shawn has been doing our taxes for probably ten years or so now, and I will never use anyone else…read more He always gets us the most out of our refund and is very knowledgeable about the process. I always feel very safe with him handling our business. I've recommended him to many others and just can't say enough about his work, his kindness and his dedication to us as his clients. I wish I could give 10 stars! If you don't have an accountant, look no further. This is your guy.

Best Ever !!! Never a problem I have that is not fixed or addressed immediately Longtime customer…read moreYou find the best no need to mess with the rest !

Easy to work with...reasonable prices...GREAT customer service! If you are looking for a good…read moreinsurance company, this is the one!

Amina and her team are awesome! Rest assured they are 100% professional and the Insurance products…read moreare top notch. If you want no surprises and no hassle, go with Amina!

Amina and her team were very helpful when I changed policies. I knew there had been some turn-over…read morebut it was a pandemic. Her team even made sure I included a photo of my expensive RTT so it could be covered. I like her and the office team.

Christian is an incredible insurance agent! He and his associate are incredibly knowledgeable and…read moretake the time to explain coverages and their recommendations. The front desk staff are (almost all) very friendly and helpful as well. I love being able to talk to a real and local person when I have questions (instead of being sent to a call center in another state like other carriers use). Farm Bureau is not the cheapest option out there, but in my experience you get what you pay for. Overall I have been very happy with the coverage and customer service I have received.

Barbara was very helpful in explaining my insurance. She told the time to educate me on the…read moreimportance of having this insurance since State Farm is no longer writing this policy. This policy gives us the peace of mind in the event of any catastrophic happenings. Both Barbara and Haley provided excellent customer service. Patrick Foley

Barbara helped me out from start to finish with an excellent, satisfactory result. When she said…read moreshe had to hang up to check on a policy issue and would call back, she called me back within 15 minutes.

Karen Durda had my taxes for over 8 months. I called her several times to either provide her…read moreinformation or see where she was as far as getting them ready. She never returned my calls, I went to her office in March when she told me she just finished doing corporate taxes season and would be getting mine done ASAP. I waited and waited. July came and went, I went to her office asked for my documents. Karen Durda put them all in a box and handed them to me with explanation of why she did not do my taxes, which can only lead me to believe she is not proficient at her business. If I could give her minus 5 Stars I would. I admit I was delinquent on filing taxes but she should have let me know in January that she was not able to help me. I found a CPA that got my delinquent taxes done in 2 weeks.

Love the fact that Karen is 'Enrolled to Practice Before the I.R.S.' Which essentially means that…read moreyour taxes and tax returns will be correct the first time with no second guessing. Karen and her staff have done exceptionally well for my personal family taxes, (but can do company taxes as well) all the past 5 years and is always willing to help with any questions that may come up usually within the same day. They are exceptionally personal and care about their customers and you are treated as such. Therefore I HIGHLY recommend Century Accounting for your tax needs.