I'm SO glad I found this place! Everyone was so sweet and patient with Charlie. Dr. D, Ashley,…read moreSarah, and the entire staff were amazing. Dr. D took the time to sit with Charlie and make sure he felt comfortable, which I appreciated so much. I'd been wanting to switch vets for a while, and I'm so glad I found this one. Everyone was so kind, all of my questions were answered, and I felt so reassured the entire time. Thank you!! Attached is a photo of Charlie sleeping with the new toy they gave him

After 43 years with the same veterinarian, I started looking elsewhere because our longtime doctor…read morehad moved under VCA ownership and appears to be semi-retired. This first appointment was us testing the waters--not a completed switch, and we wanted to support a local neighborhood business . We booked what we understood to be a 2:00 p.m. appointment. According to them It was actually scheduled for 1:45. We arrived before 2:00, less than 15 minutes after the listed time. The waiting room was empty, which may be a sign itself. Staff told us we were late, we would not be seen, and they would charge us close to $100 as a no-show fee to be applied to a future visit. I said we would not be coming back. I am used to veterinary staff being among the nicest people I have ever met. That was not the case here. Turning away a first-time client for being under 15 minutes late (while no one else was waiting) and then adding a close-to-$100 no-show charge felt callous and unaccommodating. The manner at the front desk was smug and frankly rude. "Have a nice day" I will not leave my aging dog in the care of people who treat a new client this way over an honest misunderstanding. That told me everything I needed to know.

We've been coming here for a few years now and it's always been a positive experience…read more However, I feel inclined to write a review after leaving the vet yesterday as it was exceptional! My dog has been having an upset stomach/diarrhea. We went into VCA Hermosa Beach and were seen by: Vet: Lindsey Anderson, DVM Tech: Amanda C They both went above and beyond to care for my dog! The doctor talked through the treatment plans (plan A for now, and a back up plan B if needed) with clear pricing. She took the time to answer questions and explain everything. Amanda really showed amazing care for my dog (and for me since I'm pregnant!). She made my dog feel comfortable as he's normally shy, helped answer additional questions, made it easier for us to check out and even helped carry his food to the car since I had my hands full! What a great vet experience! Thank you!

All of these years this office still rocks!!! Thought it was time to update just to say the…read moreservices have for sure been the best for my fur baby. Prices have gone up tremendously, but it shows in the care and how they treat my fur baby. Dr. Yao is only there part-time, but I tell you she is so awesome and caring. I have tried other doctors from within and got great service, but Dr. Yao is my favorite.

To all the Doctors and Staff of VCA Coast Animal Hospital, Hermosa Beach, CA. Thank you very much…read morefrom the bottom of our hearts. You took good care of Johnny and us during his last stay on earth. As as I told you all that you are part of our family already. Thanks a lot for sending us his Paw Prints and Sympathy Card. It helping us a lot on our grieving process. Again, Thank You so Much. God Bless You All Arturo Norona Jr and Family

Really tough to write this review because I do think the veterinarians are nice and knowledgeable…read more I also think they're an agreement that the VCA charges are outrageous. My biggest complaint is very similar to others. Is that the woman at the front desk with a long black hair is really someone that I would never want around my pet or me. She's condescending rude and really not someone you want in contact with you or your pet. Sadly, we've decided to move to a different vets office because of her. I've asked multiple times for her not to help us, but unfortunately they haven't listened and still have her come in to give estimate estimates or to check people out.

Dr. Hannah and his staff is very excellent. The front office is very nice and helpful…read more I appreciate everything his staff is done for my two dogs. I recommend it to all my friends and neighbors and they've all had excellent experiences. Everybody always tells me that the front office staff is very kind to them helpful and understanding. With top-notch veterinarian doctors willing to answer all your questions. And they also call you the next day to make sure everything went well with your visit.

Dr. Hanah is lovely, caring and knowledgeable... but his front office staff is horrific with the…read moreexception of Mica, who is a lovely young man, but unfortunately, the remainder of the staff are rude, dishonest, and they never answer their phone. The office manager/managers, Carmen/Maria are the worst I have encountered in my life. Dr. Hanah lets them run the office and doesn't get involved so you have no recourse when you have a problem with the front office staff. I cannot recommend this vet because of one helpful person in the front office when everyone else is terrible. I had an incident a couple of years ago where I needed a prescription refill. The office agreed to refill it, and I made an appointment for the annual exam which was a few weeks overdue... Once I got to the pharmacy, after waiting in line for almost an hour !! there was a problem because someone at Pacific animal hospital dropped the ball and didn't follow through and I had to call the office and I had a problem with the managers. If you were a manager, you take heat from clients. I was concerned about my dogs' meds and I got no support. They went back on their word, and basically had to beg to get my prescription refilled so I went to another vet for a couple of years. I then decided to give them another shot because Mica had returned to the office after being gone for a couple of years. I have referred numerous clients to this vet and still they accused me of mistreating their staff (no yelling no profanity just a firm pushback because they agreed to fail my prescription and didn't follow through !!!) and "fired" me as a client (yes they were so unprofessional they used the word "fired". but never bothered to tell me.) A few days ago, I made an appointment and they sent me numerous reminders and spam and then informed me afterwards that I was fired as a client. Who does this?!! They told me they sent me an email after I booked the appointment informing me of "fired "status, but no email was sent . Not only will I never go back to this veterinarian, I will definitely be informing my clients of the mistreatment that I have encountered and advise that They should not be going back to this veterinarian. I hope Dr. Hannah changes his front office staff because after reading the reviews that seems to be the only issue but it's a huge issue when you can't get an appointment and you have to navigate past the rude, lazy , untrained front office staff. Too many other great vets in the South Bay to choose from., do yourself a favor and pick one of those.

Dr. Moeller and the staff at Pacific Coast Animal Hospital are amazing. She was an angel when it…read morecame to our senior dog Jax, and provided the best care for him in his golden years. Our boy had some spinal issues amongst other things as he got older, and Dr. Moeller was always honest when it came to his prognosis and also never pushed unnecessary treatment or medications. I was desperate at one point and asked about an arthritis treatment, and she explained why our pup wouldn't be a good candidate for it which I appreciated because it was a very costly medicine, and in the end she was right. When she did advocate for treatment, I followed her lead and I am glad I did because it helped our guy live his final days somewhat comfortable before we had to say the hardest goodbye. The prices are also extremely fair coming from another clinic in Hermosa beach that was very high compared to this practice. We now have a 6 month old puppy named Penny and we just recently saw Dr. Moeller for her first wellness visit. She was once again wonderful and Penny was so happy to meet her and the staff. We look forward to many healthy years at Pacific Coast Animal Hospital and we plan on bringing our kitty in here for care soon too. Also- the front desk staff, and the vet techs are wonderful, patient and caring. I appreciated how kind and helpful they were with Jax and now our Penny girl. You will not be disappointed with any of the Drs here- they are all wonderful and will provide your pet with the best possible care.

I really hate to leave such a poor review because this clinic used to be wonderful when I first…read morestarted bringing my pets here. To be clear, my less than stellar review is specific to the service and interactions I have experienced with Delilah. It is incredibly disappointing and shocking that she is one of the faces of this clinic, because the attitude and treatment I have experienced from her do not reflect the exceptional care I have received from the veterinarians. I have nothing but positive things to say about Dr. Switaj and the care he has provided to my pets, especially my very ill Pomeranian. I truly appreciate the compassion and expertise he has shown. Unfortunately, my interactions with Delilah have made me extremely uncomfortable bringing my pets here and have made it difficult for me to feel confident that my concerns are being heard and that my pets' best interests are being prioritized. Her communication has been unbelievably rude, dismissive, cold, unhelpful and very unprofessional. In fact, she prolonged my pets test sample for days due to an internal error. Rather than apologizing and quickly correcting the error, she tried to blame me. Once the delayed results finally came in, she further prolonged care to my pet by refusing to provide the results to me and trying to make me wait another week for someone to get around to reading the results and letting me know what was wrong with my pet who had blood in her stool. Her flipping me attitude rather than taking accountability wasn't the shocking part, it was her blatant disregard for my sick pet who was suffering. When someone is seeking medical care for their animals, they should be treated with patience, compassion, and respect. The way a client is spoken to matters, especially when they are already worried about a sick or vulnerable pet. I am genuinely shocked by the experiences I have had and disappointed that they have ultimately changed my opinion of a clinic where I previously felt comfortable. While I remain grateful for the excellent care provided by the veterinarians, my experiences with Delilah have unfortunately led me to decide that I will no longer bring my pets to this clinic. I hope management takes these concerns seriously and recognizes how significantly a single staff member's treatment of clients can affect their trust in the entire practice.

Dr. Finger went above and beyond for my 21 year old cat. I wanted her to get an ultrasound, but…read morethey stated that it may take a whole day, since they do it in between surgeries. Granted, I also did make the appointment a day before. They were able to fit me in :). I debated if f I wanted to leave my cat there for such a long time, but I made the decision to leave her. Dr. Finger and staff was aware of my hesitation to leave her. She stated she will try and get the ultrasound done in the morning, but could not make any promises. Well, she got it done first thing in the morning and my 21 year old cat only stayed there for about 30 minutes. The results weren't the greatest, but I am extremely grateful for what they did for my cat. They showed compassion and kindness. Thank you

When my pet had to be put sleep they were very caring and I was surprised to receive a condolence…read morecard signed by staff and doctors that I never met. It comforted me. They really take vet care seriously.

Modern Animal in Manhattan Beach is amazing. We couldn't have asked for a better first-time…read moreexperience. The appointment process was incredibly easy, and I love that you can see availability at other locations in their network -- such a great feature. The staff... where do I start? From check-in, to the in-room care, to the vet visit -- everything was top notch. Dr. Maheas took the time to go over all of my concerns, and as a slightly freaked-out dog dad, I had plenty. She created a simple plan, explained everything clearly, and made sure I felt comfortable with the next steps. The staff was also great when going over pricing options. The no-pressure approach was so refreshing. Clear prices, fair prices, and no surprises -- which is rare and very appreciated. Overall, it was a wonderful experience on what could have been a very stressful day. Safe to say we've found our new vet for Hugo!

They have a really aggressive pricing. They lie about how much something will be and then last…read moreminute be like oh yeah the teeth cleaning will be 4500 and here is a long bill, then the bill will have repeating items for things i paid for already. Overall, very private equity pricing- nothing to do with the pets getting better service. I say try to go anywhere else but modern animal. They also just lack the professionalism- instead of saying upfront it's basically 3500 for each cat, they said it was 800 and then added bunch of stuff later on after i put my cats to sleep on gaba. Also hated the girl who tried to hide the pricing saying it was in the best interest for the cats, so i asked again and they finally showed me. They also charge for things they may use- so why not just charge after you are sure you used them. also told the doctor multiple times i can go to the VA to get his heart checked out but instead of that they said it was fine but wanted to run some extra test not covered by insurance in their office after i repeatedly told them i can take him to the va for get it cleared. this is horrible business model and should not be supported out of principle. this business model would mean less animals are rescued just for private equity pockets to get richer. Also the manager tried to poor shame cos i was appalled at the pricing and wanted to shop around and hello i did find a vet that charges 800 for full sleep and teeth cleaning. hallelujah. also no offense but 300 for rabies shot is also insane.

I can't begin to describe how happy we were with the care and service we received from Dr. Jaimie…read moreand Bridget. Our dog needed to have several teeth extracted, as well as some adenomas removed, and they were absolutely wonderful throughout the entire process. Dr. Jaimie and Bridget were incredibly gentle and compassionate with our dog, kept us informed throughout the procedure, and took the time to clearly explain the aftercare and recovery process. It's obvious that they genuinely care about the animals they treat and take great pride in what they do. Having a personal, concierge-style experience was such a refreshing change from going through a large veterinary practice like VCA. We especially appreciated the convenience and peace of mind of having our dog treated right outside our home. We highly recommend Concierge Mobile Animal Hospital to anyone looking for exceptional veterinary care with a more personal, compassionate, and convenient approach. We couldn't have been happier with our experience!

Dr. Jaimie and Bridget are treasures. They care deeply for our two pugs. When they are at our house…read morefor visits they are truly a ray of sunshine walking through our door. They spend much time on the floor with our pups and I never feel rushed. Dr. Jaimie answers all of my questions as silly as some sound they are not silly to her. I'm so thankful they are there for my pups for yearly checkups and when they are not feeling well.

The staff at the Animal Hospital are outstanding, and Dr. Don is a perfect example of this caring,…read morecompassionate and listen to your concerns!

We've been coming to Hermosa Beach animal hospital for many years. Apparently as of now they have…read morechanged owners. Regardless this animal hospital would not provide any assistance in obtaining flee medicine for my two year old golden doodle with no medical issues. I told them he was chewing through his skin and now had multiple sores, and the best they could do was offer me an appointment 25 days later. Apparently because we were outside when their window of vaccination updates they require prior patients to come in person, which is no problem. However, forcing families to wait 25 days when their pet is this bad is simply not acceptable.This is forced our hand to leave this location and find another vet.

The staff, nurses and vet were AMAZING! We just adopted a 6 month old kitten from a foster…read moresituation two weeks ago. She developed an upper respiratory thing and we brought her in on a Saturday. They saw her right away. They were thorough. They were nice. They sent us on our way with antibiotics and some Zyrtec because they said that she probably has allergies too. They were amazing and we're absolutely going to switch vets. Highly recommend! As a bonus too, they scanned her microchip and have us take a picture of the number which I've never had a vet offer to do, so that was a testament to their thoroughness. 10/10 recommend!

After 6 years of loyalty, this clinic proved they don't care about my dog's well-being at all. My…read moredog has been treated here for allergies for years. Right before a 6-week trip abroad, he had a routine flare-up. They refused to refill his 3 year long-standing allergy prescription unless I brought him in, despite knowing we were leaving the next day and couldn't make a last-minute appointment work. I calmly explained that if they couldn't help a long-term patient with a basic refill so he wouldn't be itching for weeks with the sitter, I couldn't keep bringing my cat Neptune or Senior dog Tucker here. Their response? "That's fine." Remember this was over allergies and not a new diagnosis. They said they couldn't figure out the prescriptions (yea because I've taken him so much which proves I've been a loyal customer). Taking them back to the place on artesia where they were a lot more supportive for urgent matters like this. I had only switched bc this place was closer. Lesson learned.