This place needs to be investigated.. There was nothing wrong with my computer. When I took it in…read morethere when I got it back, it didn't work and they kept all my pictures and videos and wouldn't give them back.. There's something shady going on there. Beware.

From the owner: We strive to provide comprehensive support for a wide range…read moreof technology requests. Our expertise extends to residential, business, industrial, and agricultural sectors. With our team of specialists, we are equipped to address any challenges that your organization or home may encounter.

I dealt with Burns Mortuary from a distance. After my brother passed in Richland WA, the day before…read moreThanksgiving, his caregiver called Burns Mortuary, who is from my brother's home town of Hermiston OR. Ken took care of all the details and whenever I call with a question or concern, Ken answers and takes care of me right away. He's very professional and kind. His bill was reasonable and he was always available, even when I called a year later for a copy of the death certificate he sent me a copy through email and snail mail immediately.

I challenged him to upgrade and optimize my nine-year-old gaming PC with its sixth-generation Core…read morei5 processor in an affordable way so that I could continue playing Steam games, working, and streaming. He extended its usefulness until I could afford to build a new system. My wife still uses it for work, and I'm having Alpha Nerd upgrade my new PC.

I had a networking problem I thought might be a hardware issue based on my troubleshooting at home…read more Alpha Nerd quickly eliminated hardware as an issue and gave me troubleshooting ideas I could try at home with my router. That's exactly what I needed, and he got me on the right track and pointed me to a solution that worked.