This place is great! Neat and tidy, good selection and value and the staff are super nice…read more Definitely, five stars!!

This is a wonderfully run thrift store with a fabulous mission. They hire people with developmental…read moredisabilities. The item are clean. They have a great selection. I both take all my donations there and shop for things I need that I don't necessarily need new.

This place appears to be a small store amongst a few others located on the side of the strip…read moremall...but don't let the outside fool you! This place is full of hidden gems if your a thrifter looking for something unique, affordable, special, or maybe just downright hilarious you may just find it here! It's loaded with various clothes and shoes for all ages and sizes, household items, books, and Christmas/seasonal items as well! The person who heads up the store is fabulous, and so kind! All the staff members were very helpful, and want to see you leave with exactly what your looking for. When you enjoy talking to the staff just as much as you enjoyed the actual shopping experience, you have found a truly special combo! I am so grateful we had the privilege of supporting a local non-profit that helps those in need! It is a great place to shop for the holidays or for any day of the week really! Thanks for all you all do to show love and kindness in your community Dream Coats!!!

Terrible, negative attitude from Helen. She is a very bitter, miserable old lady that has zero…read morecompassion, respect, or courtesy for her fellow man. She needs to learn more from her partner Sheila who is the polar opposite and is pleasant, courteous and helpful. Helen needs to learn customer service or get out of it! If you go here, ask for Sheila and avoid Helen at all cost. The shop is small but packed full of clothing. A little pricy but they do serve familys in need. It's a real shame if a needy family has to suffer through Helen's bad attitude to get assistance.

No wonder the most requested items are washers and dryers and refrigerators, they will not pick up…read morelarge appliances from other than the ground floor. Do not waste your time making a donation here. Completely unacceptable.

Fun to browse and the money goes for a great cause for those trying to own a home …read more The staff is friendly and helpful and will help you take your treasure to your vehicle.

This is my absolute favorite local place to shop when I want to change up my furnitire and decor!…read moreMy go to for up cycling and finding the right pieces at the right time. Other local thrift stores don't compare. This place always puts out the best worthwhile items. And the staff is amazing. Attentive and friendly. They are working with the program for consistent recovery and it shows. Just a great group of overcomes pushing through for their best life. Oh, and their donation zone is so easy. Drive up to the front, get the guys to lend a hand, and drop off! Also, they pick up for donation (upon approval) so send things you would want to upcycle and buy. They also deliver large pieces with a fee based on your distance from the store. Truly such an easy and professional experience. Love them.

How can I not give TROSA Thrift Store of Durham five stars? They were able to do what Habitat for…read moreHumanity ReStore (Durham) and the Durham Rescue Mission could not: They picked up our furniture donation from the third floor of our apartment building without an elevator. The other places either required an elevator or the furniture be moved to the ground floor. Not only that, but the guys from TROSA, Quentin R and Christian, showed up on time and worked efficiently. Also, TROSA's Donations Coordinator, Cheryl Rogers, was great to work with. Everything was taken care of without any hiccups. The lady I spoke to at Durham Rescue Mission referred me to TROSA. I had never heard of TROSA until that point in time. Shortly thereafter, I learned that my wife's clinic regularly treats patients from TROSA and my mom has donated furniture to TROSA's Winston-Salem thrift store. TROSA stands for Triangle Residential Options for Substance Abusers. Both Quentin and Christian came up through the TROSA program. If I recall correctly from my conversation with Christian, TROSA helped get them back on their feet. Quentin is older and I believe a graduate who is now a manager. Both guys were nice and did really hard work. They helped move the following for us: 1 office desk 1 office chair 2 loveseats with pillows 1 lounge chair with cushions 1 small table set (3 tables in 1) 1 fold-up shelf (3 tier) ------------------------------ 7 items total The office desk was old, but in good condition, and super heavy. As soon as they saw it, Quentin said it was going to be "fun." They wrapped it in plastic to protect it before moving it. I was curious how they were going to move it. They didn't wear gloves or use a hand truck. They simply used their bare hands and raw strength, plus some moving blankets to help slide the desk on the second floor of the stairwell. I was really impressed. Christian took most of the weight, being the guy on bottom. It wasn't an easy task. Afterwards, Quentin and Christian told me the desk wasn't that bad. They've had to move much worse, like pianos. Just an incredible job by those two. It took them about 40 minutes to haul everything away. Quentin ran the show. He and Christian were able to find our apartment door without having to call and ask where to go (a lot of delivery drivers got lost, but not these guys). They were uniformed in light blue TROSA T-shirts and black pants/shorts. While moving the items, Quentin had me fill out a Donation Pickup Form that listed everything I donated with an estimated value. At the end, all three of us signed it. I received a copy of the form which serves as a receipt for an income tax deduction. Also, there was a place on the form where I could write in a tip, which served as an additional donation. I tipped $35 in cash. The pickup itself was free. Beforehand, I coordinated with Cheryl over the phone and via email. We handled the list of furniture items to be donated and the scheduling and logistics of the donation itself. I was located in Chapel Hill and the first stop (11:00am) in Chapel Hill on Quentin and Christian's route that day, a Tuesday. You can call or email TROSA to get the process started. I emailed. Cheryl called me within one business day and was able to get me scheduled as soon as 13 days out, which ended up working out perfectly for us. Book early. One thing Cheryl asked me for was emailed pictures of everything I wanted to donate. She then called me again a couple days later to confirm the pickup appointment and details like parking, how many stairs and landings, etc. TROSA is thorough. Quentin and Christian arrived in a large marked TROSA truck. Coincidentally, I noticed a TROSA truck at our same apartment complex less than two weeks prior to this pickup.

Great little hidden gem! Owner was super nice, was a pleasure to talk to and just had a whole…read morecomfortable environment going on. He explained all of the sales and prices, as well as upcoming discounts and events. Everything is good quality at an extremely cheap price. Suits, hats, shoes, jeans, tshirts, book and furniture! No complaints at all from my trip, will come back again for sure! If you're wanting to visit, googles location for the store is off, see picture for location :)

Very informative, definitely a hidden gem. He made a mistake ringing up my items and when I pointed…read moreit out, he honored his mistake and gave it to me for cheaper than it should have been. Also there's a bin where you get a couple free items of choice with every purchase. Definitely a hidden gem! Will be back

I posted on Facebook Marketplace that I was giving away some items--a couch, bed, chair, etc. for…read morefree. A woman messaged me suggesting I donate to her charity, and provided pictures of the pamphlet they have with all the information. She was great at answering my messages (messaging me back at midnight to confirm she is coming the next day, and confirmed the next day as well). She and a guy came in and took all our excess furniture off our hands! We had a great experience! She was really friendly. I will add that she didn't take a chair because it had animal hair on it. I am sure if I asked her she can help transport it to a dumpster she would agree. P.S., this organization helps serve many people--some of which are Black. This i a great time to donate since this charity is a way of supporting the Black Lives Movement. Due to COVID-19, a lot of companies, such as Salvation Army, aren't open. This is one way to donate!

Sylvia not good at getting back with supporters. Had a house full of furniture to donate. She said…read moreto send pictures and she would respond immediately on 6/20. Today is 7/8 and she never responded. Not the first time. Moved on.

Donated here yesterday. Impressed by the kind and helpful…read morestaff who quickly assist with unloading items. Great place to re-home extra household items, clothing, toys, etc. Also near great restaurants , like Sassool.

This place is great! I don't like it quite as much as their other location. I still love it and got…read morea laptop sleeve and two dresses. Clothing organized by size. They have measuring tapes up front if you need to measure anything. Pro tip: go first thing in the morning to beat the crowds.

They are accepting clothing donations…read more Community House offers safe living accommodations, meals, showers and laundry facilities. Community House guests also receive an array of services: referrals to substance abuse education and counseling; medical, mental health and dental treatment; social worker support; job coaching; and referrals to community agencies. Residents are encouraged to identify and address personal challenges, seek employment opportunities, and establish a plan with short and long-term goals. IFC partners with Piedmont Health Services (PHS) to provide a PHS Satellite Clinic inside Community House to provide health care services to respond to the various needs of homeless men and women. Staff and volunteers strive to empower, educate and support homeless men to take important steps towards a successful transition out of homelessness