I really love this goodwill. It's a little cramped and the racks are packed tightly. I feel like the customer service is really good. I did see a worker take a pair of Micheal Kors Sneakers from someone (after they set them down) and never bring them back out. But I kinda can't blame him. Gotta feed your family. There is a bathroom but it's 1/2 decent. There are dressing rooms that are great. Sometimes a line. You have to comb through and sometimes wait in a line but I always find something I love. read more

One of the few Goodwills that is large, clean, and had some quality items. The aisles were wide and organized. Scored an LL Bean fleece for $10. Saw a pair for LL Bean duck boots for $15. There were a bunch of brand names for cheap. The cashier was friendly at checkout. They don't have bags so I recommend bringing your own or just carrying your stuff out. All on all, definitely the best Goodwill I've been to and I've been to quite a few. read more

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I come here just to pick up books, but they have a wide selection of everything from Kitchen, Clothes, Toys to basically anything that you're looking for. It's all second hand items but I never had a problem with anything that I bought here, plus you do find hidden gems now and then. read more

Very nice store.Clean, well lit, neat as a pin, friendly staff. We got my teenage son a blue blazer here a few years ago, when he said "I need a blue blazer tomorrow". Well we zipped over to Torrington and got something that fit the bill for a one-time wearing. We went back tonight to get some Christmas sweaters for the December Yelp get together, and I scored a great deal- four music CDs from the Temps, Four Tops, Drifters and the Platters for just $4. Build Me Up, Buttercup indeed!! read more

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I agree with most of the other posts on here - this is a very clean Goodwill, and really well organized. Someone has a lot of fun making color themed displays. The people are also really nice too. There is a weird smell, which may just be part of running a second hand shop. But overall, I can think of better places in the area for a fun thrifting experience, whether you're looking for something specific or just for fun. The books are dated, not a huge selection of household, and the jewelry is limited as well. Now if clothing is your thing, they have racks of clothes for days so this may very well be a place for you. read more

Goodwill Torrington Store & Donation Station - Thrift Stores Near Me - Torrington, Connecticut

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Horrible Experience!!! I took the only time that I had to load, cover and drop off dresser, mirror and all dresser drawers. I got to the store and the first kid said they wont take the item because it's wet....I said there is literally 10 droplets of water. He said they wont take it. I asked to see a manager and she examined it closely and i shoed her the ten droplets of water....she examined the other side and when she looked inside of the tarp she said there's water inside....I told her that's not water after looking at the location she was referring to. She said they will not take the furniture. She did not listen to my point and after robotically saying that she understands, she walked away. Horrible service!!! Will NEVER go there again! read more

Goodwill Torrington Store & Donation Station - Thrift Stores Near Me - Torrington, Connecticut

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This Goodwill is probably my least favorite thrifting spot but I try to pop in when I'm in the area. It's fairly large & well organized but the prices are the highest I've seen around. If they had great brands then I wouldn't complain but who would spend almost $10 on a ratty second hand Wal-Mart shirt? I wouldn't discourage anyone from going here just don't expect a good deal. At least the money goes to help the community! read more

Sadly, Torrington's Salvation Army location is now closed, which you would think might mean more of the good, grimier items getting fed into the Goodwill. But that is sadly not the case. It's pretty much the same nice, clean crap that Goodwill's are famous for. This is definitely not the worst Goodwill in that regards, but certainly not the best either. Started with the men's section, most of which was newish-looking Polo shirts, moderate color button-downs and a bunch of khakis and cargo pants, all of which were probably within five to ten years old. Total waste of time. Then on to the the bric-a-brac and wall art sections which was mostly boring junk that looked like it came out of some split-level hellhole in the suburbs whose occupants wouldn't know what taste was if it walked up to them and beat them senseless with one of the mass-produced, nautical-themed bullshit kitsch items they probably have everywhere. However, upon rifling through the plus-sized women's clothing section (which as an awkwardly-dressed, 6'2" man garnered quite a few concerned glances from female shoppers) things started to look up. I was basking in some pretty intense side eye when I spotted an amazing alabaster sweatshirt with teddy bears on it. Now, this is one of my favorite finds in a long time. At best wearing this sweatshirt will relegate me to eternal sexual obscurity. At worst, I will be pounced upon and pummeled mercilessly by cackling jackal-like children the second I leave my house. Either way, I'm super-excited to wear it out and see what happens! Also found a Tina Turner t-shirt in the men's section. However, the shirt doesn't fit and I don't even really like Tina Turner, so I don't really know what that's about. For some reason, a lot of the other reviews mention the cleanliness of this store. Not sure why; for me that's a negative. I mean, you people do realize that you're getting cheated out of the authentic thrift store experience, right? Might as well just be shopping in TJ Maxx... read more

This is the cleanest, best-organized thrift shop you are ever going to see. The staff are uniformly pleasant and helpful. Nice, handicapped-accessible bathroom in the back. Prices are generally somewhere between fantastic and amazing. The problem is finding something worth buying, but when you do, it's going to make you very happy. The huge amount of clothing is rigorously separated by color, which may or may not be your cup of tea, but it seems to work. Toward the front wall are the women's "Boutique" items, which seems to mean anything with a recognizable label: Land's End, J. Crew, Ann Taylor Loft, J. Jill, Lucky jeans, L.L. Bean--which is to say nothing trendy or even fashionable. Good-condition, if conservative, office wear. No vintage here, although they used to have massive amounts of cheap, fabulous costume jewelry in the cases near the register. Occasional sightings of wedding dresses, bridesmaid gowns, and prom-type dresses. The sheer volume of low-level clothing means you can probably find something for a couple of bucks. Men's clothing is 98% t-shirts, 1% horrible ties, and 1% nice-ish tweed blazers. Huh. High points are women's belts, which are often just weird enough to be cool, and books, always some recent bestsellers. An increasing number of vinyl records to the right as you enter. Shoes/boots are hit or miss. Also grouped by color, so sandals are next to snowboots. Low points: Housewares, unless you collect mugs with bizarro messages (as I do); and the small amount of furniture, although there are occasional brushes with greatness (i.e. We once found the perfect bedside table here, with no pricetag. "How much?" we asked the manager. "Uh, would you do five?" he said. Being from NYC, we actually thought, "Can this table really cost $500?" But then we regained our sanity, happily slapped down $5 for it, and ran out before he could change his mind.) read more

Had to talk to 4 people to get a manager for a purchase . Girls on register saw me wait in line for 5 minutes and when I got up to front they said "you cannot buy that " it's already sold . Not very pleasant . Manager was supposed ok but not impressed with their polices . Apparently you can reserve items by just placing them up front and coming back to buy them . This store is either hit or miss with finding things . read more

Best place to shop at Great people great prices and it's always a mystery when u walk in there u don't know what ur gonna find so its always fun shopping there because they have new stuff out everyday And all there clothes are colorized and sizes And they have a lot of stuff all organized and sized read more

The cashiers were very rude there was one very helpful respectful employee named Eleanor She was there when I needed help with something she offed to get me cart for all my items she was always smiling and asked me how my day was and she cared More people she be like her read more

I tend to pop in GOODWILL to peruse through the book section, sometimes I look around for something to paint on, ( Vase, Shell, Pottery etc...) being an artist my creativity is always working overtime. I really can't say if they upped their prices but I really don't see much of a difference. read more

While this Goodwill has some nice clothes, they cannot be bothered to unlock the dressing rooms no matter how many times you ask them. If they do not want to open them then they should not be locked. Any other Goodwill I go to the dressing rooms are not locked. I have had the same experience trying to get someone to unlock the restrooms. Once again if they don't want to go out of their way to unlock them then do not lock them in the first place. read more

I too visited Torrington Goodwill and encountered the same problem with trying to buy an item ( floor lamp) that was not tagged. New manager Chad told me he could not price the item but assured me it would be put out on the floor at the opening of business the following day ( today 3/3/13) I arrived at store opening 10 am after driving 17 miles one way and of course the lamp was no where to be found. The manager on duty was most apologetic but I still don't have a lamp after driving over 35 miles round trip. read more

I go here frequently, but much much less than I did just 4 months ago. Mens clothes mixed in with womens clothes, wild kids screaming and running around, ridiculously high pricing of Target items, dinnerware scattered all over the store, prices changed (for the higher) on the bottom of shoes. I've been to Goodwill stores in different states and they frequently have Dollar Days to clear out overloaded clothes racks. Time to do it in Torrington. There are a 1/2 dozen employees who really work hard and do a good job, but the others are busy talking with their buds and not paying attention to inventory placement. Oh, and some of the newer younger employees have filthy mouths on the floor and I can hear them whooping it up in the back. Also, I don't want to hear them complain to one another about Goodwill. Managers, I want to recognize who you are. read more