I'm very disappointed in Ripley and Fletcher Ford I tried to get in touch with the service…read moredepartment manager and he was supposed to call me never did and got little to no response from owner and salesperson when I did their suggestion was it's time to buy a new vehicle not the response I was looking for. Just a little consideration to get the issue fixed since it was the inside of my driver's. Second door was rusted on the inside but that wasn't their fault ,,so their great while purchasing the vehicle but after that your on your own,, service department never called me back even when I was trying to get a oil change ended up going elsewhere,, email is useless and the owner even gave me a number so I would get a response in a timely manner that never happened he never responded but once,, not a good experience for me made me feel like I was a joke because I complained about the rusting no rust anywhere else,, I bought a 2020 white Ford ranger brand new and the only rust on it is on the inside of the drivers second door ,, I just wanted to see about getting it fixed not buy another vehicle that would probably be a disappointment because of the way they treated me with this issue probably not be any different if I had issues with another one of their vehicles they definitely don't back up there product ,, customer service needs to be worked on , on all levels from the bottom to the top

This dealer is fantastic. They went the extra mile to get me the truck I wanted and bought it from…read morea dealer in another state without asking me for a penny. They beat another dealer by $1700 on the price. I had some minor damage ( dents due to a bear), and they worked with my insurance company and fixed the dents. They return calls and address issues when you call them. I highly recommend this dealership.

This dealership is the worst. They write fraudulent titles and do not pay off your trade in…read morevehicles to the banks.

Honest hard working dealership that stands behind their work! Sometimes you need to go outside of…read morethe city to get quality service

Almost two years ago, We purchased a pre-owned 2017 Trax. Last summer during an oil change we were…read moretold it would need front brakes soon. I purchased rotors and brakes, pulled the front wheels and noted the brakes had conservatively more than 60 percent of life left. I took photos, showed the service writer and wrote that off to an inexperienced lube tech. Yesterday my wife took the car in for an oil change and was told she needed tires. (Although they rotated the tired presently installed on the car) The tires are well within limits, and I attribute that to a very cautious mechanic. Next, we were told we needed a cabin and engine air filter for $121.95 That set off a red flag. I went through my receipts and realized I had personally changed said filters less than 4 thousand miles ago. Cost in parts $27.17 I suppose I should have gone with her to have the car serviced, but I shouldn't have to. They are cheats and liars.

From the owner: Welcome to Goodwin Chevrolet Oxford, your go-to destination for all your Chevy needs in Maine! Our…read moredealership has been proudly serving the Southern Maine area with new and used Chevy sales, service, and parts since 1932. For over 90 years, we have remained a family-owned and operated business and are dedicated to providing our customers with exceptional customer service. At Goodwin Chevy, we pride ourselves on maintaining high standards and going above and beyond to ensure our customers feel at home. Our emphasis on "world-class service" has made us a favorite among Southern Maine residents. We are committed to delivering the best experience to our customers, and we strive to make the car-buying process as hassle-free as possible. Whether you are looking for a brand new Chevy or a used vehicle, our knowledgeable sales team is here to assist you in finding the perfect vehicle to meet your needs. Our service department is staffed with certified technicians who are experts at maintaining and repairing your Chevy, and our parts department carries a wide range of genuine Chevy parts to ensure your vehicle stays in top condition. We are thrilled to be your one-stop shop for all your Chevy needs in Maine, and we invite you to come visit us to discover why its Good at Goodwin!

This is the better of the parts places but today was given the wrong part . They have weird hours …read more Most people who work only have weekends to work on vehicles. Would make sense to be open on Sundays . And whole days on Saturday .

Watch for the bate and switch. Higher prices than other…read moreNapa's. Will tell you one thing on the phone and not remember when you show up. Recommend finding another NAPA.