I really enjoyed the experience. They worked hard on it and addressed any small concern I might…read morehave. Thorough. Great job!

I confess that I haven't taken the best care of my car. I brought it in with a ton of pet hair in…read morethe back that I thought would never come out, and I was worried my paint would never look as good as it used to. These guys took extra good care of me, and now my car looks and feels as nice as it did when I took it off the lot that first time. If you want an above and beyond experience that will exceed your expectations, look no further. I would advise that if you want a full detail package like I did, you should plan on leaving it with them for a few hours if you can. Perfection like this takes time, y'all. Support local businesses!

I took my boyfriends 2007 Toyota Tundra for The Works but was totally disappointed. After I got…read morehome, I had to wipe down my seats, it was half vacuumed, tires were half done, had to use a magic eraser bar on both front door panels as they weren't even touched, none of the windows were rolled down in order to clean the tops, none of the floor mats were cleaned and I had to wipe the whole front of the dash. I basically paid $40 to have it ran through a car wash that I could've taken it to at a regular car wash for $8.00. Being a 65 year old woman I felt very taken advantage of. I will not recommend this business.

What a complete waste of $35.00!!! When the owner stops you…read morebefore you get to your truck and says "we cleaned as best as we could" should already be a warning of what a crap job they have done! Obvious areas you'd expect to be cleaned for this top of their line service was completely missed. Extremely disappointed!!!

I filed a complaint against Take Five/Googoo Car Wash on Carter Hill Road in Montgomery, Alabama in…read moreAugust 2024 . Big Five?Googoo car wash knowingly overcharged me $19.00 (rounded up) every month for six months, after they reduced their rates in January 2024. I did not know that the rate was reduced until I spoke with a carwash tech at the carwash six months later in June 2024. At my request the tech showed me the details of my account on the company's computer showing the six month period that I was intentionally overcharged.  I tried several times to resolve the matter with Big Five the owners of Googoo car wash via phone and email. I requested a credit for the previous six months, which I thought was a reasonable request, because I would be refunded due to their error, and I would continue being their customer. Take Five countered my offer saying that" they will given me credit for one month's car wash, and that they have no obligation to refund with they overcharged me. Take Five's perspective was it was my responsibility to change my billing plan. Which is absurd since I did not know there was a price reduction until six months later.  However, I have read other complaints on the BBB review site regarding Big Five from other consumers who experience my same situation and TakeFive issued them a refund after contacting the BBB. Currently Take Five/Googoo Car Wash has a "F" rating with the Better Business Bureau. Take Five according the the BBB has had "538 complaints closed in last 3 years 312 complaints closed in last 12 month." I filed a complaint with the State Of Alabama Attorney General's Office who contacted Take Five corporate office. According the the AG's office Take Five stoned walled them for several days initially denying that they had received a request for information from them and then they claimed that the had problems opening up the file that the AG sent them. In the end they said that posted signs at the car wash stating their price change however no such signs exists and I have taken pictures of the car wash to prove it. They actually have no prices pointed on their location the only listing of the prices is locate the touch pad screen when entering the car wash to purchase a single car wash or to purchase an ongoing membership. Please stay away from the unethical fraudulent car wash. To add insult to injury they are still trying to bill me for services after I told them to terminate my account. I use my cash app to pay miscellaneous bills and fund it accordingly.

August 2024. Broken equipment brushes in the one lane auto car wash. I paid for a deluxe wash…read more While going thru I noted that the twirling brush that cleans car hood and trunk did not engage or work during wash. SUV hood was left dirty with leaf bits. I pointed this out to staff and requested that I be allowed to go thru wash again, presented my receipt, and did this within 1 day. Staff refused and insisted I pay to go thru again. I paid for a second wash, with same problem. Staff was advised. No refund was offered. No premium service provided. Since equipment to clean hood and trunk are not working, AVOID this business.

I have enjoyed this car wash and especially the $5 extra for unlimited washes for a month. Very…read morenice workers too.

I got the 20.00 special. It wasn't as good as the 8 dollar car wash. No wheel shine, even though…read moreit said it had it. No rain-x, that I could tell. I had to clean my tires, myself and there was, still, dirt on the car. The employees brushing the car broke of my deer finder chassy so, I'll have to replace, those. I told them about this and even though one of them gave me a look, I told him, he needed to understand what I was saying. I will be contacting the Corporate Office about this. Date: 11/12/19 - Tuesday, November

Best Detail Shop In East Alabama Hands Down! Got 4 Harley's detailed, ceramic coated, paint…read morecorrected and ready for us to head to bike week in 2 days! All the bikes came out awesome. Better than the show room floor. Wouldn't take my vehicles anywhere else!!

I have now taken 2 vehicles there. Both on opposite ends of the "needing work" spectrum and they…read moreknocked both of them out of the park. Very reasonable cost and time to get a beautiful job done!

Great Service. Quick. Friendly young man named Joe! Come see about him. I had a pleasant experienceread more

Jo was extremely helpful with my service today. He convinced me to get a membership on my next…read morevisit. I have no complaints about my service.

Very busy, but this was expected for a Saturday afternoon. I visited this car wash because I had a…read morefree coupon and I was pleasantly surprised. My car was cleaner than it usually gets in an automatic car wash. I love how the guys there kind of scrub the front end before you enter. Also, they have towels and spray readily available for those last minute spot cleans. They are friendly and efficient. I almost forgot....whatever is in the cleaning soap smells delightful. This is my new spot, but definitely going on a weekday next time.

I usually go to a different car wash in my area, but this was on my way home on the right side of…read morethe road so I thought I'd give it a try. The location is fairly new, only been open for a few months. When I went through it was quick and easy to pay through the automated machine. They accept credit cards, which made things easy and convenient. But as far as the car wash itself, it was pretty poor. I know my car was covered in pollen with everything in bloom, but there was still a film of pollen after the wash. I feel like I needed to run my car through again. In the end, this car wash is no better than the kind at a gas station. Very disappointing. I'll be sticking to my regular car wash place in the future!

Had not been to Mister fora long time and now I know why!! First of all. they don't take cash…read more Plus it is not customer friendly to ask for a TIP even before service is even started. I did fold and give a little...... big mistake. EVERY car wash in town has towels for inside cleaning. MISTER does but it will cost an additional dollar. TOWELS ARE FOR SALE. PLUS the attitude of the help matched the services offered. PITIFUL. Will not return and will advise anyone I can not to either.

This is the same company that runs the Mr Carwash on Hwy 280 in Birmingham. Quick, easy,…read moreprofessional and cheap if you spring for an unlimited wash plan. This one doesn't offer a full interior cleaning like the one in Birmingham, but they do have free vacuums that you can use after going through the wash. Also, the unlimited wash plan works at both locations, so that's a big plus.