I have been going to Dr. Le for many years. He is always polite, friendly, and efficient. He runs…read morethe office basically by himself, but you are never lacking in care. He has fit me in last minute when I needed it and given me a sample pair of contacts to get me by when I was going out of town and didn't have the chance to order my contacts before I left. I will always recommend him to anyone looking for a new eye doctor. With his office being small and local, I think it is great to support that as well. I don't plan on ever switching unless I have to.

Awesome doctor. He is very kind, conversational, and listens to questions while giving thoughtful…read moreanswers. Highly recommend.

Truly fantastic Dr's & staff! It's about time we had Dr's treat us like patients /people than a…read morenumber or insurance claim! Fast, friendly, and great doctors!! Where else can you call your doctor and get in to see them same day?!? Love these guys thumbs up!!

After two visits, my prescription was still off. My eyes and head ached. My new insurance doesn't…read morecover my old doctor, but I ended up paying out of pocket to see him. My old doctor is much more thorough and accurate.

I have been going to Dr. Arensberg for about 25 or more years. He is a great doctor and very…read morepersonable. As a pilot (recently retired), my eye health is critical. Dr Arensberg and his staff have kept me flying with good vision. I couldn't ask for any better doctor. He diagnosed a detached retina in my left eye soon after it happened and he immediately referred me to the surgeons to get it fixed. I was flying again within 6 months. He is my doctor and more importantly, he and his family have become good friends.

Excellent Eye doctor & staff. Highly recommend. Convenient…read morelocation, clean office, modern equipment. Thank you all.

Dr. Heidi is the best! He is very good at explaining everything and takes time to address any…read morequestions and.concerns from me.

I took my wife to have her eyes checked. The problem is that my wife has Alzheimer's. Working…read morewith her requires immense patience. I could not be more impressed with care and love afforded my wife by Dr. Patel's staff. very professional! A big thanks to all of the staff. Ray Walker

From Dr. Patel's recommendation, I was told to forgo LASIK and instead opt for PRK. Initially, I…read morewas surprised as I had gone to two other nationally recognized ophthalmologists who specialized in LASIK and both told me I was a perfect candidate. Both of the other doctors missed that I had a history of severe dry eyes whereas Dr. Patel knew from just a 10 minute eye exam. I ended up getting PRK and on the day of my surgery, I was guided through all my questions, concerns, and given detailed instructions on what to do post surgery and what to expect during recovery. The surgery was surprisingly quick and painless. I was given a goodie bag with drops and lubricant. I followed the directions (use the lubricant liberally!) and although the first couple days were painful and I mostly slept, I could see decently in about a week and almost perfectly within 2-3 weeks. It's been nearly a year from my surgery and I can't begin to tell you much my life has improved without glasses. I'm so glad I listened to Dr. Patel's advice for PRK because even though the recovery time was longer, I have zero issues with dry eyes. I've never felt more appreciated and cared for at any other doctor's office than at WVI.

Dr Foster is such a wonderful eye care doctor, I've been to many,And she is absolutely the best I…read morehave found.And very kind.

Eye checkup 10/10 Waiting for the glasses 2/10…read moreThis is the 2nd year in a row I've had to deal with a 3 week wait time when they told me 2.

Today I accidentally tore my contact lens. My new ones wouldn't be in until Monday so I called the…read moreclinic to see if they could help me out. I work through the weekend and my job/safety depends on my eyesight. I called the office and spoke to the receptionist. I informed her of my dilemma and asked if it would be possible to get a trail pair just to hold me until Monday. She said she would talk to the doctor and see if they could do anything for me. It took them two hours to call me back. The woman that called was different and was very uncaring and unsympathetic. She said that they don't usually give out trial pairs without coming into the office for a contact fitting, which is $38. I told her I had just had a contact fitting within the last couple of months and if that would suffice. She said I would still have to come in for a fitting. Really?? Does an eye change that much in a few months? If so, why are contact prescriptions good for a year??? This is the third and final bad customer service experience I will ever have with this office. I would have asked to speak to Dr. Fisher but the last time I had a problem and asked to speak to Dr. Baker I was told by staff that they do not allow patients to speak directly to the doctor. They wouldn't even allow me to leave a voicemail for her. What kind of practice doesn't allow you to speak to your doctor?? I could understand the refusal if I called in every two weeks and asked for another trial pair. I don't and this, to me, was situation with exigent circumstances. Is customer service such a meaningless practice for the staff here? Are the doctors aware or just oblivious to how their staff treats patients? Again, this was my third bad experience with this staff concerning customer service. My family of four will be finding another practice, one where staff has a little compassion for their patients. And, I will not be recommending this practice to anyone anymore.

The customer service here is indifferent. My first appointment I waited over 30 minutes after my…read moreappointment schedule, when I arrived 20 minutes early... nearly an entire hour of sitting around waiting. After waiting, we started the pre-exam. One of their exams scans the back of the eye so you don't have to have your eyes dilated. Cool right ? Yeah, except they fail to mention it is an additional $40 that you'll have to pay for at the end of the appointment. But it gets better. Once in the exam room, you guessed it, waited some more for the doctor. Not as bad, but another 15 minutes in the room passed, the doctor finally came in. The doctor was super nice, you just have to be patient enough to see them. What was supposed to be an hour or so appointment, turned into a two hour ordeal. I gave them the benefit of the doubt, that maybe it was just an off day for them. But! I've realized this is a normal thing for them. The glasses that I purchased arrived after a few weeks, when I went to go pick them up, they were ordered incorrectly. The prescription wasn't accurate & I had to make another appointment to get it fixed. I went back a few days later to check back in with the doctor, and yes waited .. a lot, to get the prescription rewritten - glasses were sent back out to be remade. Almost two months later than my initial appointment, I've picked up my corrected prescription. I waited in the waiting room for nearly 15 minutes while all of the employees had no regard that I was waiting after i signed in. Talking about their personal lives and what they were going to eat for lunch. Eventually I was able to get my new glasses, and they are correct now. If you want friendly staff, this is the place for that - the employees are truly very kind. However, they have no sense of urgency and do not value your time. I went to the doctor for new glasses because I needed them. I will not be returning.

Dr. Becker is amazing and very knowledgeable!! i love going there!! everyone else is also very…read morefriendly!!

Wichita Family Optometrists is an efficient and professional office. Dr. Ryan Emrick treats me for…read moredry eye along with regular eye care. He always tries to find the best and updated solutions that will work for me. I appreciate the kind and professional care I receive at Wichita Family Optometrists.