We have loved working with Jacob on our auto/home insurance needs. He consistently strikes a great…read morebalance between excellent, competitive pricing, but also tempering that with the right amount of insurance needs. Having been in a serious car accident a few years back with our entire family, we learned the hard way that if we don't have the correct coverages holistically, then it can become very expensive very quickly. Jacob brings many years of experience as a claims specialist in the industry so he's seen it all and has some wild stories about all that (you should ask him!). I couldn't recommend him more highly--he's great! Let him win your business. I think you'll be impressed with his expertise, balance of great price with fantastic service and coverage, AND his genuine care for you as his customer. Last little tidbit, we were on a long road trip a few years back and a rock flew up and shattered our windshield. I texted Jacob just to let him know and within 30 seconds, he had called me, identified a shop that could fix it for us and even went ahead and put his own credit card down as a deposit so he could reserve us an appointment nearly 700 miles away from our home! That's what I call outstanding service!

This guy is awful. He already lost my auto insurance because of his errors and is about to lose my…read morehoneowners insurance because he won't fix my quote. His agency never answers my calls or emails. He claimed my roof was 32 years old and I provided the documentation that it was replaced in 2008 but his still hasn't fix my quote since a week ago. However, he was more than happy to draft my escrow for the inflated amount with a reduced roofing coverage. Don't waste your time or money with him. He is a pathetic insurance agent which always has excuses for his poor customer service.

Steve is one of the nicest guys in the business. Really friendly staff members as well. He is very…read moreknowledgable in every aspect of insurance and has been helping the Tulsa area for 25 plus years. I highly recommend stoping by and getting a quote if you are looking around for new policies.

Contacted this agency for an insurance quote for a combined home and auto policy with a 3 million…read moredollar umbrella policy. My first contact was a phone call which was sent to voicemail. Apparently they were at lunch when I called. Hours later I received a call back and gave them my current coverage information. The next day I got an email, not a phone call, telling me that they could not find a company that would give me coverage because I had made 2 claims within 5 years. That was not true. I didn't live in that house 5 years ago. I did have a claim due to a power surge in 2024 to repair electrical circuits that were fried as a result of the power surge. Another reason for denied coverage was because my house which had an expansion 17 years ago had standing seam metal roofing on the new areas and shingles on the original section of the house. That part of the house had new shingles in 2022. We moved into the house 2.5 years ago. They said because my roof had two materials that was another reason for denial. When i explained these facts in my emailed reply, I got no response back from the company. If you ask me whether I'd recommend this company I would have to give a resounding no. Poor communication and groundless reasons for denial. I was immediately able to get coverage from Bracken Insurance with no issues.

Rebecca, Krista and Jamie are awesome to work with! They work hard to save you both time and money…read moreand are very quick to respond to your needs! I highly recommend Tulsa Insurance Guy for your insurance needs!

I have been with Clarence Zitterkob State Farm Insurance for over thirty years. It has…read moreconsistently been the most comprehensive policy package for the price.

We have been with St. Farm over 30years. Good service and great pricing. Clarence is the best…read more.. IMO. Kristi is also very helpful . Give her a raise!

Niki and Suanna were both extremely helpful and took the time to ensure I understand my policy and…read moreanswered all my questions, no question was too big or too little. Most importantly, they were communicative. I feel good about the coverage we obtained for our home knowing that if something was to happen, we have the right coverages at an affordable price. Thank you Extra Mile!!

I had the pleasure of finding Mark's office and his amazing crew helped me with my insurance needs…read more They saved me a chunk of money on my premiums and helped me find a way to get back on track to even lower premiums in the future. His staff is knowledgeable and very kind even when I needed to use one of policy benefits... they assisted me and the outcome much better than when I needed to use my previous insurer. I highly recommend this office if you want upfront honest talk about covering your assets. I now have auto, home and life through them and couldn't be happier with how I have been treated every time I come in. Shondra helps me each time and Deena always makes you feel welcome. Highly recommended

I have been a loyal customer with this agent for over 10 years, but loyalty means nothing…read moreapparently. They did not follow up or inform me of upcoming changes which left me with a lapse in my insurance. I am happy to switch and am saving over $400 in the process. Their systems are antiquated and do not follow up to show you savings or ways you could save. So disappointed and from speaking with Priscilla in their office, she did not care whatsoever for losing the business which shows how much they truly care. If you are looking for a personal touch with a team that supports you, this is not it.

I have been with State Farm Agent Mark Fugett ever since 1987....They are awesome....I have 2…read morevehicles, 3 houses and 2 life insurance policy with this agency....They have never been anything but nice to me....When I need better coverage they inform me also....If I have a claim to file they respond immediately. Could not ask for a better agent....

How incredibly frustrating to have a company that doesn't monitor e-mails after someone leaves the…read morecompany, to ensure their customers are being taken care of. I have been with Mark Fugett's office less than one year, and have had this happen twice - first when their administrative support person left and then when a relative left. My requests for information and additional coverage went unanswered - and when I called I was told that person had left the company and they couldn't monitor e-mails. In addition, both Brittany and Mark are incredibly rude. The first time I actually spoke to Mark was after I requested our accounts to be transferred to a different State Farm agent. Then Mark called me and told me to request my additional policy/coverage through the new agent, since they had dropped the ball a month ago. He said "apparently we've upset you enough to transfer agents". I explained to him that the same problem happened twice in less than a year - he did not acknowledge, just told me to get my new coverage through the new agent in a few days once the transfer was complete. My guess is I would have never heard from Mark, after phone calls and e-mails to his office, except that I requested a transfer. In this day and age of automation and something as important as ensuring adequate insurance coverage, Mark and his team need to improve their customer service or consider another line of work.

Simon Baker handled my insurance quote for my home and cars and his company saved me over a…read more1000.00. Simon was friendly, professional, and very informative. He took the time to answer all my questions and eased my concerns. I will recommend this Farmers Insurance company.