I received a tow service from Goss Auto Body following transmission trouble. The owner operated the tow truck that arrived within 30 minutes of my phone call with roadside assistance. He was kind and patiently waited for other family members traveling in the vehicle to be picked up and our belongings removed from the vehicle. He jumped our vehicle so we could close our windows after waiting with them open on a hot day. I was informed by our roadside assistance company that another quote was $250 higher than the Goss price to tow from Appleton to Green Bay. I share others' perspectives and recommend Goss for anyone who wants great work at a fair price! read more

A friend referred me to Goss a few years ago, and I was so pleased with the quality of the work and their excellent customer service and communication that I've been back twice since the first time. I would recommend Goss to anyone who wants great work at a fair price! read more

Horrible, just horrible shop, Caused $4,371.27 in damage to my car and refused to take responsibility... I had my car towed by Goss Auto Body's towing service on July 31st 2015, apparently the bottom hooks or whatever on it were rusted pretty bad (like on any 18 year old car in Wisconsin) and they guy who towed it as well as myself never looked under the car to see this and my car fell off their tow truck while they were pulling it up. My entire front bumper was scraped up and there now is a seven inch crack in the middle. My car not only fell off the tow truck but rolled past the hump on the parking lot edge and into some woods, my first question was if my car had crashed into any trees, he told me no but there would probably be some engine damage from the fall. Then he apologized admitted it was his fault and any damage would be fixed by the shop. Monday rolls around and I get a call from the owner himself asking if I've ever taken a look at how rusted the hooks on the bottom of my car were, first off why the would I look at that I'm not a tow truck driver or mechanic, I don't spend my free time laying underneath my car with a damn flashlight. Then he goes on to say how it's not his responsibility to fix the damages caused by his employee because the guy who towed it did everything right. First off if he did everything right my car would not have fallen off your truck and your employee would not admit to being at fault! Second of all I'm a female in my 20's why would I go under my car and examine it in the first place!!!! That's your job not mine. At this point I was so enraged with the owner's lack of responsibility that I just handed the phone to a friend of my to talk to him. Goss once again tried to explain how he didn't understand how it could be his towing company's fault that it fell off of their truck, but then went on to explain that if we really wanted something done about it he would file a claim with his insurance. Mr. Goss refuses to fix or cover the damage done to my car and now I have to wait around and take time off of my work to deal with his insurance company. Then for the small service I did have done there... getting lug nuts replaced on one wheel he charged $200, the quality of that job was just shit because I have to take it in again to have the same job done since one is now lose and can't be tightened and now needs to be replaced. Thank you Goss Auto for the worst car service experience of my life! read more

Goss Auto Body - My car fell of their tow truck and they tried to blame it on ME! - Body Shops Near Me - Menasha, Wisconsin

Had a Door Ding pretty good size on my 2020 Jeep the paint is a high metallic I want to say it looks great and I had experience in automobiles and am fussy my car was returned clean ,also had a free rental car which was clean and in great cond so any way American family on Green Bay Rd in Neenah was very helpful Ronnie Goss was on spot to work with thanks Bruce Hanlon read more

Very professional and helpful service. Employees and knowledgeable and courteous. The work was done very quickly!

I've used Goss Autobody on several occasions, for both accident damage (rear-ended by a dump truck) and weather damage (severe hail damage) on my vehicles and I must say, they always deliver. The quality of workmanship is excellent, they are honest about both costs and time frames. They even have decent quality loaner cars to use while they work on your vehicle. read more

I had high expectations for Goss autobody and their respect for customer satisfaction... But to my disappointment they did not live up to my expectations. I was very disappointed when the gentleman who drives truck number 33213 did not respect the rules of the road and in fact cut me off and could caused an accident which would required me to use an autobody service but I will not be coming to Goss. read more

They did a great job with my Sonata with a large ding in the back quarter panel. Can't even tell work was done. Very friendly and free loaners (but the loaner is very, very basic; but it doesn't cost extra so I cannot complain). read more