This one doctor office provides efficient and superior health care services. I have seen this…read moredoctor twice, he ran all of the appropriate tests, follow up was prompt, worked with my vacation schedule, listened, asked appropriate and necessary questions and had good bed side demeanor. I like going here because I feel confident in the diagnosis, Dr. Sorra is thorough, knowledgeable, experienced. The office is close to public transportation, the staff is calm and the office is whimsical and professional. I have been able to get appointments promptly and the wait time has always been reasonable. The staff is professional, articulate and helpful. Also, the doctor has capability to take your lab sample on site!!! Yes, the doctor will take your sample, and will send it in for you! Not only is it time saving, I liked that I was not handled by multiple people - just one doctor. This doctor was recommended to me by a local physician, a family member has seen him too and found him to be very thorough and personable. I highly recommend this doctor!

Just had my second colonoscopy with Dr. Sorra. He is talented and a gentleman, very informative and…read morereassuring. His staff is good, his office is super conveniently located and he does in office procedures. I don't like going to hospitals ! His staff communicates so well with patients !

Had endo apptmt for 7:15am on 2/5/24 and due to a billing error, account was showing that I needed…read moreto pay $6k co-pay for procedure. Instead of the receptionist helping sort it out...she yelled at me, "Sir! You need to decide what to do right now!" I had to tell HER to calm down and relax. Yelling at a patient! Yelling over $6k as though she is the one paying that outrageous amount. This is unprofessional. I am a patient. I can have a terminal condition and instead of some bedside manner I get barnyard animal attitude! It's customer and patient services. Have some professionalism or get a more appropriate job to the level of attitude with which you carry yourself.

Appointment was for a routine colonoscopy and endoscopy. I saw Dr. Vozick. He was extremely…read moreknowledgeable, made sure I understood everything that was going to be done, extremely friendly and empathetic, kind, and thorough. He is, quite literally, everything you want your doctor to be. Let's face it. The procedure is a little bit like going to the dentist. Nobody wants to go, but it's quite necessary. We're all scared, ummm.... sh*tless by teh procedure, but Dr. Vozick was calming and reassuring. Made sure I understood every step of the procedure. The preparation was still... ummm.. bad. But after the prep, Dr. Vozick made the whole thing easy peasey. I am *so* glad I went to him. I know it's weird to hear someone gush about a proctologist, but... he's the best!

Dr Kavaler saved my life. After dragging my feet for years I finally listened to him and had my…read moreColonoscopy. Quite a few polyps were removed. Not sure why I always ignored my health tests but I'm glad I now take my health more seriously. Having his wife Dr Jill Kavaler as my Anesthesiologist made the experience even better. They are really nice people on top of being great Doctors. I wasn't very comfortable when I arrived for my 1st Colonoscopy but the Ladies at the Front quickly made me feel relaxed and glad I came. I wasn't handed a bunch of papers to fill out like some other Medical places do. Everything was nice and seamless and quick but not rushed. The staff were all extremely nice. Thanks to Shayiqua, Chelsea, Yariette and Janice up front and Chris and Riley who did my intake. Thanks to Tammy and Alejandra, Jonathan and Daniel, Emilio and Daribel. Big thanks again to Drs Leo and Jill Kavaler and the entire team!

I had a very disappointing experience at this office today when I arrived for my SIBO breath test…read more From the moment I walked in, the woman at the front desk was hostile and unwelcoming. I explained that I had never received the preparation instructions for the test. Rather than trying to help or find a solution, she immediately focused on telling me that I had opened the patient portal more than 10 days ago. I've never been to a medical office that sends critical test instructions so far in advance of the appointment and assumes patients will remember to go back and review them days later. A simple reminder closer to the appointment would have prevented this situation. Instead of showing empathy or working with me to resolve the issue, she raised her voice, repeatedly told me to "take accountability," and handled the interaction in an extremely confrontational and unprofessional manner. I felt like I was being scolded rather than helped. The entire exchange was unnecessarily uncomfortable and stressful. Customer service, especially in healthcare, should be centered on professionalism, empathy, and problem-solving. Unfortunately, I experienced none of those qualities here. The interaction left me feeling so uncomfortable that I no longer feel safe or confident having my SIBO test performed at this location. I hope the practice invests in customer service and conflict resolution training for its front desk staff, because no patient should be treated this way.

Wonderful !! Our first visit was very informative and knowledgeable and amazing patiant care ! WE…read moreFINALLY GOT ANSWERS !! Also great bed side manor can't say enough good things he will be our go to gastro .

I went to see Dr Vinod and he was amazing!!! Not only was he knowledge but he has amazing Bedside…read moreManners. The staffs are wonderful and treats you great and keep you up to date with what are the next step. I would recommend him to ANYONE! Kim R.

I rarely leave reviews, but my experience with this office has been extremely frustrating…read more For several weeks, I've been trying to get a pre-authorization for a medication needed for my colonoscopy preparation. Despite multiple calls, I keep hearing the same response -- that they will "follow up with the coordinator," but nothing actually gets done. There is no option to submit a complaint through the patient portal, and emails go unanswered. As a patient, this lack of communication and follow-through is unacceptable, especially when it delays necessary medical care. The doctor may be good, but the office management is very disorganized and unresponsive. Because of this experience, I am seriously reconsidering having my procedure done here. I hope the office improves its communication and takes patient concerns more seriously.

Dr.Quainoo and her staff Gayle,Maria and Dian gave exceptional service,espically Gayle.I felt…read morecomfortable in their care.The front desk staff was highly professional. I had a great experience from start to finish,I highly recommend Dr.Quainoo and this business.

Based on my initial phone call, I decided to forgo making an appointment due to the course, salty…read moredisposition of the receptionist. Phone etiquette 101 is recommended.

I'm thinking I've found my gastro! Bay Ridge Doctors is attentive, professional, came VERY highly…read morerecommended, and, of importance to me, "peoples' doctors". Office is very relaxed yet remains professional. Staff attention to detail is remarkable. They took very good care of me since the moment I stepped in. They explained step by step the procedure and it started right on time. Doctor came after to share the results and answer questions. The staff is super friendly and professional. These people really understand how to deliver value to their patients.

Horrible staff, treats you as second class citizens always telling you what to do. I only see such…read morerudeness in Russian owned businesses. Perhaps changing reception would help. I also didn't like unnecessary tests to bill my insurance for. All of theses tests take my time and not addressing my main issue. They choose labs for testing that likely pay them back because they send me to do them somewhere in Bay Ridge where in the Lab that can do the same tests just few blocks away and can send results back to any doctor. When I have pointed out to them, they told me in their typical rude manner that in the Lab they send to Doctor is doing the tests, wth??? It should be technician, and when I told them I'm going to Lab few blocks away - I was told they're not going to do another pre-approval.

I visited the 5091 Amboy Road location. Dr. Oleg Katcher and his entire staff are absolutely first…read morerate. Dr. Katcher made the entire colonoscopy process so e.a.s.y. so much so, that I am singing his praises to my family and friends that they really have no excuse. I am b.u.s.y. and cannot slowdown too much for this bowel preparation along with 3 visit ordeal (1. Consult 2. Procedure 3. Followup). So I was extremely grateful for the office to allow me to preschedule in advance (YES!) my target specific time/dates from the getgo. Who does that nowadays?! The staff was patient in answering all my m.a.n.y. questions. Anesthesiologist Dr. Bibawy listened to my past history of negative reaction to certain meds. Anesthesia adjustment was stellar (I quickly dreamt well. Upon wakeup, the lovely meds made me totally forget--a brief scan around the room had to remind me that I was here for a procedure. I was so well rested no nausea, vomiting. The dose was right on because there no lingering drowsiness. I was alert enough to do my laptop work immediately afterwards. FANTASTIC anesthesiologist! To be ultrasafe, given the ever increasing litigious landscape, no worries-I still had a family member drive me home to be ultrasafe though. Back to wonderful Dr. Katcher: My tuckus had absolutely no pain---even afterwards no side effects. All this and reputable Cornell, Mt. Sinai, Memorial Sloan Kettering trained to boot! I'm grateful I don't have to travel into the city to get Manhattan level care here in Staten Island. Dr. Katcher's bowel prep protocol even allowed me to eat something 1 day prior (egg for breakfast, chicken piece for lunch) so I wasn't really hungry. I absolutely was skittish to do this, much less do it again years later. Now I'm alllllllll in. It really can't get better than this. Do it!

I've been a patient of Dr. Warman's for 15 years now.. He is the best internist on the Eastern…read moreseaboard. His front office staff does a great job managing the patient load. The result: almost no waiting time (15 minutes MAXIMUM) at his office. He has a great referral network. He's affable yet efficient, good- humored, and he takes your health and privacy seriously. When he has test results for you, including and especially STD/STI/venereal disease tests, he himself calls you. If you don't pick up, then he leaves you a message telling you to call him back, but doesn't leave the results of the tests themselves in the message. Those he ALWAYS gives you over the phone or in person. He delivers the good news briskly, and you feel he is as happy and relieved as you are. I've also seen him deliver uncertain or bad news with kindness and understanding, spending hours with her and her family discussing which option would be the better one. It was a contentious proceeding, but he handled it with diplomacy. professionalism and patience. The process lasted for several hours, concluding in a major decision that prolonged the patient's life. He has embraced the latest technology and pioneered an easy check-in process that streamlines the provision of patient information including insurance.

Nice, pleasant and thorough the colonoscopy was quick well done. Doctor is congenial informative.read more

I was really happy with Dr. Kothari. Very professional and with a great bedside manner. She…read moreanswered all of my concerns and questions and was super sensitive to all of my needs. Highly recommend!

I was recommended this DR by the ER at Methodist Hospital. I should haven't wasted my time. She…read moregave me about 4 minutes of her time, after waiting and waiting to get an appointment with her. She told me she'd write in a prescription to my drugstore for a drug that would address only one of my more minor symptoms, and told me if that didn't work to come back in FOUR WEEKS, and was gone before I could even respond. What a waste of time.

This isn't only Gaston's office. They have multiple…read moredoctors. waiting time is within 5min. Most of the drs are. up to 10fl --- there're lots of elevators but sometimes it take time gots up so, it's better to come early like 30hr there're coffee shop downstairs/waiting room on 1st floor. Drs ordered test properly and each Drs waiting spaces are very comfortable.

for my condition, IBS-C, gastroenterologists haven't been helpful. They have sent me for tests AND…read moreother gastroenterologists in Manhattan, for the past 4 years and I am still suffering with chronic constipation. I am considering trying the Maimonides Neurogastroenterology Dept in Brooklyn NY