I had four rings sized, two of the rings broke! One missing as sizing was done wrong. The second…read moreone, the ring broke in half where he cut to size. He then told me he wasn't responsible. I wouldn't buy a thing here as the staff look unwelcoming and give off a bad vibe. The jeweler is dishonest, he claimed the rings weren't fixed there but he repaired it free anyway, who's lying? I've lived here all my life and I will ban dishonest businesses. He ruined my diamond ring, he should have fixed that too. What a diabolical place@!!!

Nice service, quick repairs, often while-you-wait. Have not purchased jewelry here but a lovely…read moreselection. Have had watch batteries and straps replaced and small repairs. Reasonable prices - much better than others on Bell Blvd. The jeweler came out from back each time I've been there to thank me for my business which I appreciate. Glad to support!

My better half had a necklace that needed its clasp repaired…read more I came here and the proprietor tinkered with it a little bit, saying it needed an adjustment. When he was finished, I asked, "What do I owe you?" and he said, "No charge." Now that's a five-star experience.

I came here in 2022 looking to buy a diamond necklace for my girlfriend. Although I had…read morereservations about visiting a small, unknown place versus a Kay's or other established chain jewelry store, I thought these guys would be able to give me more personalized service. I'd never bought an expensive piece of jewelry (for anyone) before, so I'm sure the naivete and nervousness was written all over my face. I told the two gentlemen working there what I was looking for and my price range, and they guided me to a beautiful piece. At no point did I feel pressured, manipulated or like I was being upselled. Before leaving, I cheekily announced that I'd be back for the engagement ring if all went well. Well, turns out, I actually meant what I said. I came back a year later just before Valentine's Day to pick out a ring. I ordered it on Thursday and got a (discreet) text 2 days later informing me that it was ready. No fuss, no problems whatsoever. By the way, she said "Yes."

Excellent service and choices for jewelry and a very friendly and knowledgeable staff with fair…read morepricing on all their items including buying jewelry they'll give you the best deal I've been a customer for over 30 years they even sell custom pieces which is what attracted me to this jewelry store in the first place and I've always loved the service and prices I wouldn't go anywhere else I'd definitely recommend them

Everybody's amazing their family own business very nice company espresso coffee love it Chaz Dennis…read moreDanielle, the best

Nice and great stuff at affordable price. Very satisfied with their friendly service.read more

Mark was very helpful and nice offered me a very generous offer right off the bat 10/10 experienceread more

I brought in an old ring that I don't use. He offered one price but I was able to negotiate with…read morehim . In the end, he was able to offer a fair price for my gold ring. He told me exactly what the gemstone was and what kind of gold. I would definitely recommend this place.

I went to Alicia's for a custom kite cut stone ring…read more Alicia's staff lied about timelines, misrepresented what they were able to do in regard to my request, acted overly familiar and unprofessional throughout the process, and by the end of 7 weeks, first refused a refund when there was no stone still, and then finally agreed to a refund. I lost 7 weeks of time and now am planning a wedding without an engagement ring. Oh and 2 people have raised their voices at me. Go to Manhattan for your custom requests. Upon visiting professional jewelers in Manhattan, I realized the Alicia's sales people's responses of "I don't know" or "don't worry," paired with their overly familiar tone is designed to mask their lack of professionalism and knowledge in this field.

I want to highly recommend this jewelry store. I was in search of the perfect gift for my friend's…read morewedding. I envisioned a classy elegant necklace that wouldn't break the bank. I was greeted immediately upon entering the store. I was shown some of the most exquisite pieces. I wanted them all!! However I found the perfect necklace and purchased it at an amazing price. I gifted it to my friend and she actually put it on immediately. Everyone complimented the necklace. I couldn't be more thrilled with my experience and purchase. Please check them out they are out of this world amazing. Highly highly recommend!!

Went in here to some bolts, lady in there gives me dirty look and attitude and tells me to stand…read morebehind the counter, which is what I was doing. Never going in here again, racist and rude service

Love this place!…read more Went in last week to replace an old padlock for my front door and get some keys made. The store has an amazing selection! I don't really know what I'm doing and I'm so glad the staff was so eager to help and guide me to the right direction! Definitely coming back if I need to fix anything else. I think they fix window screens too.

Original Review: November 2013:…read more This place is a very small booth in a shared space. Big Signs outside. Should have avoided it to begin with. After negotiating and re-confirming a new and firm price, he then offered to pay less. I am not planning on going back. Seems like these guys will run you in circles, and even tell you that you have a deal, just to keep you in the discussion and investimg more time into it. They make all kinds of chit-chat like to learn more about the history of the items which is irrelevant. I am avoiding them and not going back. If you can sell your stuff to someone you know who can appreciate it and not try to take advantage of you. And if you have gold to sell, you can send it to costco (see online) and other reputable places that will give you 90% of the value. Updated Review: October 2014 The experience of having a deal with them and then returning back to the store only to be offered notably less was a true waste of time and effort. People, your scrap gold is probably worth more than you think it is. And no, we can't "work something out and fix this the negative review." The review stands because it was a horrible experience. Next time we'd go to 47th Street and ask around go to 5-10 places for the highest price, which should be 90% of the gold value based on a fair review of the karat quality and weight of the scrap gold. Subject: Your Review "Hi You left me this review over a year ago and i was hopping we can work something out and fix this the negative review. thank you Eli"

Excellent place! After I check it for myself after I read the previous review I was surprised that…read morein terms of pricing was the best price offered for a bunch of broken old gold I had laying around my house. It was very good. They pay me the most! Definitely coming back!