1. IS Gold Market

1. IS Gold Market

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Bronx, NY

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IS Gold Market

5.0 (1 review)
Closed 11:00 am - 7:00 pm

Services - IS Gold Market

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7 years ago

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Twin Jewelers of Yonkers

Twin Jewelers of Yonkers

3.9
(17 reviews)
$$

We are long time customers of Twin Jewelers. Recently, I went in to have a ring redone that…read morebelonged to my mom and grandmother plus my engagement ring. Evan and his staff went out of their way to do over the ring for me. It took multiple fittings to get the size right, as I have a large knuckle due to arthritis. Yet, Evan took his time and was very patient with me. It came out beautiful and happy with way it looks. Second time I had jewelry redone by Evan and always get compliments on it. Staff very friendly and accommodating. Worth the trip to go to this local neighborhood store as they have nice pieces of jewelry and do good repair work. Please disregard previous review as posted in error and not true.

I really held back from writing a bad review, but after everything I went through, I feel like I…read morehave to share my experience. I bought a gold chain from this jeweler, and within six months it broke on me more than five times. Every time, I brought it back to the same place that sold it to me. At first they repaired it, but then they started charging me and blaming me for the chain breaking--even when it snapped in the same or similar spots. When I asked about swapping it for a different chain, the owner offered to buy it back for less than half of what I paid, using the repairs they did as the excuse. Not only did they refuse to continue repairing it, they tried to convince me it was my fault and expected me to pay for every fix. They didn't offer a replacement, a fair solution, or even take accountability for selling a faulty chain. The last time I went in, the chain had just broken again and only needed a simple solder. I was quoted over $40. I walked out disappointed. I really thought this was an honest, trustworthy place, but instead I felt misled and taken advantage of. Since then, I found a new jeweler, inside a furniture store in Getty Square, of all places and they repaired my chain once. It's been at least six months and it hasn't broken again. The whole situation still bothers me enough that I finally decided to write this review. My experience was genuinely terrible, and I don't want anyone else going through the same thing.

IS Gold Market - pawn - Updated July 2026

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