They have always taken good care of my cat. The appointment is usually pretty quick and the vets…read moreare generally friendly. The rooms where the exams are done are clean and now they have TVs in most rooms to keep the pets and humans from being bored while waiting. I haven't needed any help with my pet cat other than regular shots and checkups so I can't comment on their care for surgeries, etc.

doctor promised refill medication without another visit as long as pet needs (pet has future…read moreappointment scheduled that we thinking of cancelling now) but when we called they didn't hold the promise and sent us elsewhere talking with us through receptionist who apologised for miscommunication.

I would highly recommend this vet to anyone anxious about their pets and their health. While its a…read morebit pricey, its totally worth it. Everyone from the front desk attendants to the vets are incredibly empathetic and take the time to ensure you understand what they are doing and why and are comfortable with the treatment plan when you leave. More importantly, they are ALL very sweet to the pets. I could hear them cooing and talking to my cat while examining her in the back room and I know that it makes a difference in my cats fear of the vet.

Got us in for an appointment when we needed it. Caring and knowledgeable staff in a soothing…read moreatmosphere. Definitely recommend.

My favorite vet clinic is expanding! Today I learned they're adding on to the back staff area…read morefirst, then the front will be remodeled with more space for exam rooms.

I used to bring my pups here years ago and saw a couple different Vets who were Great so I made an…read moreappt this summer to bring in my new pup in. The receptionist was nice but I did Not care for the Vet and felt she was not friendly and was judgmental and knew after that appointment I would not come back. I also think they charge more than the place I go now.

My cat suddenly stopped eating. This place was suggested for low income people needing pet care…read more This place is built to process a large amount of pets in crisis. There is a lot of hurry up and wait. You'll be able to set up a payment plan but you do have to pay two different amounts upfront. To set up the payment plan is $20. I think there is a basic fee of $93 to be seen.

Why am I told to show up for urgent care an hour before they open (8am) when they don't see me…read moreuntil 1pm?! This is unacceptable! I understand appointments & more serious cases take priority, but there has to be a better system. People have lives & jobs. I'm here right now still waiting to be seen. I was supposed to work today & will now lose an entire day's income. You should have some way of letting people leave & come back when it's their turn, like a restaurant pager (a text or call or something) that let's you know you're up in 15-30 minutes. This is BullS#@%! I opted for urgent care because Mission has been asking for a deposit, (sometimes a sum more than the actual appointment). This makes no sense for a clinic to ask for a deposit when they supposedly cater to low income families. I'm seriously considering going to another vet.

Great experience for all of our pets! They are empathetic, thorough, and truly seem to care for the…read morewell being of your animals. They do a good job of trying to get you seen as soon as possible, typically within a couple of days, which is obviously very helpful when dealing with a sick pet.

The staff all seem competent. I was a bit surprised there was no questions about the pet's food…read morenor was there any attempt to assess weight then or over time. The first thing mentioned, during the examination, was another medical procedure that would cost a lot of money that may or may not need to be done. The shots were done in a separate room even though my pet is, and was, very compliant and not making any issues for anyone. ( I was kind of hoping to see the shots administered to assure myself that he was actually getting them. )

VCA Chanhassen Animal Hospital is the worst place I have ever been to. They do not listen to you,…read moretalk over you, and scam the crap out of you. They do not thoroughly explain anything and have 3 different people talking to you at one time. I will never be returning to this place. I wish I could give negative stars, do better!

I've had a long history of excellent service and quality care for my pet. They also deliver with…read moreaffordable pricing. I highly recommend BCA Chanhassen Animal Hospital if you were seeking care provider for your pet!

I took my dog, Decker, back to the clinic after a month to have his allergy testing done. Every one…read moreof the employees are so welcoming and caring for Decker. His allergy testing took about a half an hour to complete and I waited in my car in the parking lot while he was getting tested. After the testing, they took the time to go over the results with me in depth and concocted his own personalized micro dose of drops for us to give him twice daily to help fight those allergens. He was a little stoned when he came out of the testing, and they offered to help get him in the car for me since he's a big boy! Decker ended up not needing any help and is happily resting at home. We are looking forward to our follow-up appointment in 3-4 months from now!

Our dog is basically allergic to everything including humans (not joking). Although it's been an…read moreexpensive and stressful journey McKeever staff have been super sympathetic and helpful. They really took us from feeling hopeless and helpless to optimistic! Also our dog loves them despite them poking and prodding her every visit.

They were negligent with my healthy cat and she died. They don't return phone calls. They are…read morealways trying to drum up money. I reported them. Do not ever agree to have your cat injected with Solensia.

I can whole heartedly say this place is the best clinic I have ever taken my fur babies too.... I…read morecompletely trust Dr Solgat with my pit bull Danco. I feel she truly cares about him and will always treat him as if he was her own. I have expressed that he doesn't do well at all in a kennel at all , so she doesn't put him in one. I can honestly say that he looks forward to seeing all his friends there at the clinic.. The techs that work there are great as well... I have even had emergencies over a weekend and the dr will make contact and advise on how to handle the situation. I have also brought a yorkie Maddie that had some major dental issues and they were so good with her.. She needed to stay overnight because she had an extensive surgery so they let me know the vet tech who spent the night with her , I had a direct # to contact if I wanted to check in on my baby.. i was reassured that the Dr was just a couple minutes away from the clinic.. I got another Yorkie BeeBee from Nebraska thru Pet finder and she was having some medical issues from day 1 and they have been so helpful.... They contact you after they have their procedure with updates... And the following day after a visit, they call and ask if you have any questions, they check in on your pup to make sure everything is going well. I do agree that they are on the pricey side but if you were to actually stay there and see what's all involved, which they will allow you to as long as you let them know ahead of time.. I feel these drs and techs don't get shown the appreciation that they should be shown... It's very clean in the exam rooms and the different areas in the back where they do the procedures are in excellent condition.. I am very impressed with everything at Pet Crossing....

Nice people. But they were not trained well enough to give my cat her shots. The first girl missed…read moreand the medicine squirted everywhere, even on me. I will be going to a real vet from now on.

Dr Woelfle has been amazing with the care of my 3 pups. recently my 4 year old Dane pup was…read morediagnosed with some crazy diagnosis. Dr Woelfle has been amazing in the care for her. she's gone above and beyond to ensure Charlotte is comfortable. we travel a half hour just to see her. she's found me peace of mind multiple times. thank you for the wonderful care you provide