this place has helped me many times for both cats and dogs! The veterinarians are always kind and…read morehelpful! they have saved my dog and are the reason she is still with us Highly recommend going here!

Our pets have been coming here since 1998. We had 2 sets of cats who have gone over the rainbow…read moreBridge and our dog Hunter has been coming here for 7 years. The original owner Dr. Skilling retired and sold the business. Yes it's spendy, but worth it. The Dr Jessica answers all questions and gives a thorough exam. My dog was shaking like a leaf when entering but was calm at the end of the appointment. They provide a printout and electronic copy of vaccinations. There is a separate cat and dog entrance. The place is clean and sanitary. They have an online prescription service but I go to Costco for that. Highly recommend.

Have brought my dogs here for years and have always been impressed by the caring workers and the…read moreexplanations they give. I have seen several of their vets and their techs and they make me and my dog feel welcome and comfortable. In general wait times are typical and it is evident that all the workers adore pets. I also appreciate how they work to distract my dog for shots (licking peanut butter) and always provide treats to help the dogs feel more at ease.

I love Lakeville Family Pet Clinic! They are always so kind and helpful. Inquiries are answered…read morequickly and appointments are straight to the point, easy, and they are always so good with my cats. They have also been very flexible with me, which I appreciate so much. I have a cat that is not very easy to get into a carrier and they have been able to accommodate me when I needed to come either a little earlier or later. When I had to make a very hard decision to say goodbye to my senior cat, they showed the most sincere and genuine kindness towards me and hugged me while I cried. They truly care about you and your pets.

We would not recommend this Vet for any treatment of any animal for any reason. He has turned our…read morelives upside down. After my husband and I had our first child, we moved from Mpls in 2022, into a new home in Burnsville. With all the excitement, we decided to get a puppy. We found a very reputable breeder of Golden Retrievers through friends. At this point our life was so perfect we couldn't be happier. New home, new baby, new puppy. The American dream was falling into place. After a yr we thought we should take our precious puppy in for her first checkup. A neighbor recommended Dr Hunt at the Palomino Hospital-Clinic in Burnsville. Before the appointment we researched vaccinations for animals & found they're not all necessarily intended to help animals, some can potentially harm them & even cause death. When we brought this up to Dr Hunt, he became very defensive & appeared almost angry as if we were out of line for even questioning vaccines. He assured us that they were not harmful & that our puppy would be just fine. So, with some reservations, we put our faith & trust in him. Little did we know this would have devastating consequences. A few weeks before XMAS of '25 our beautiful retriever became sick. She was losing weight, had no energy & couldn't keep food down. She was getting worse by the day. We were dumbfounded. She had impeccable lineage, was fed the finest foods & exercised daily. We researched her symptoms and found it could be the results of vaccinations. The only vax she ever had where the ones Dr Hunt had guaranteed us were so safe. We immediately took her to a new vet at a new clinic. Our worst nightmare was coming true. After a battery of tests, it was confirmed. Our baby had cancer. It was terminal. With this diagnosis, and the info we supplied, the Dr agreed, it certainly could have been caused by the vaccinations she got as a pup. How do you tell your 4yr old child her beautiful dog is dying & we have to euthanize her because you trusted a bad vet. Dr. Hunt from Palomino Hospital/Clinic must be one of the most unprofessional Dr's we've ever encountered. The biggest regret of our life was not leaving when we got so much resistance when asking questions about the vax. It felt as if he was hiding something and trying to keep us from asking more questions. We thought we may have been over cautious, but in hindsight we were right on point. If we knew then, what we know now, we would have never taken our baby to that evil man. He destroyed the emotional fabric of our new beginning, in our new home, with our first child. We can't stop crying over the devastating loss of our beautiful pet that we loved like our child. It is going to take a long time to get thru this bad experience. We seriously beg anyone thinking of using the Palomino Clinic, to not. If you already are, please find someone new. He is dangerous. He is not a nice person & not the kind of professional you want treating your family pet. The neighbor that recommended him is horrified. Please make the right decision. GOD BLESS!!!

Dr. Ron Hunt is an amazing vet! He is one of those people, who was born to be a lover and care…read moregiver of animals. We have had him as our vet, through 2 dogs and over 20 years. Highly recommend he and his staff!!!

One of the older male vets told us it's not worth investing in investigating our 8 year old felines…read morebleeding mouth bc it was likely bone cancer. Gave our cat a super weak antibiotic. Took our cat to a different vet the same day that obtained records and questioned why such a weak antibiotic was chosen and no bone cancer . Turned out to be a tooth abscess. Thankfully our cat is doing great but wouldn't go here again

I took my guinea pig in today for our first visit, and I got in right away, vet tech, Rachel was…read moreawesome, and Dr. Alisha Anderson was amazing as well. Everyone was super kind, and efficient. I will definitely be taking all of my pets to Valley View from now on!

Follow-up for this review:…read more https://share.google/EXV2cCAjMXzCtLXvU Brief summary: I took my sick cat in for treatment. Communication was poor, care was sub-optimal, promises were broken. Upselling and manipulation were highlighted as problems. So a negative review was added to Google to reflect this. My review was not spiteful or emotional, just purely constructive. I aimed to provide helpful information for the clinic and its customers and even attempted to assuage the hostility of the minority of customers who shared negative experiences. Unexpectedly, I received a call from Dr. Rozendaal to discuss my cat's test results after 2 business days. Unexpected because this clinic has been known to delay delivering results. We had a pleasant conversation in which he answered all of my questions. I was eager to go return for my next appointment and leave a 5 star review, reflecting the service the clinic is known for and which I had experienced in prior visits. Before the call was concluded, Rozendaal broached the subject of the review. I reassured him that I harbor no ill-will toward him or his clinic, but that I stand by what I said, which he seemed okay with. Today, because another sick cat I adopted bit through my finger as he was being transported, I called to ask if my appointment today could be rescheduled. (I'm typing this from urgent care, where I'm receiving stitches.) After a brief hold, the receptionist again broached the subject of the review, sounding quite irate, although she presented that as concern over a "lack of trust." I asked if she would still like my patronage. She reminded me that my review was "still up." I said I plan to keep it that way. "Well, we're just wondering why you scheduled another appointment with us if you left a negative review." Here is your second negative review. You do not pressure and manipulate your customers, especially if they are suffering and dealing with sick pets! Have a modicum of moral decency. Not everything is about money and status! If you don't want negative reviews, keep providing good service. Plenty of franchises rested on their laurels as quality declined until eventually going out of business. In particular, don't go out of your way to harass repeat customers because you're having a bad day and can't manage the stress of your public-facing job.

I have taken my boxer there for years. They were great with him. Friendly and thorough. I really…read morefelt like they listened to my wishes and were respectful of decisions. When his cancer got to the point of affecting his ability to walk and be comfortable we made the hardest decision of our lives to let him be comfortable. The vet tech surprised him with his favorite food while we were picking my teenager up from school. Capone went with for the ride but could no longer walk so they assisted him in getting into the car to get his boy from school. Capone was comfortable at the end of his life and throughout his life thanks to the care received at his vet clinic.

If you read nothing further in this review, please take away from it South Metro Animal Emergency…read moreCare made the last days I had with my dog unforgettable in the best way possible! My 14 year old dog who had been declining in health was acting very differently one day, enough so to bring him into an emergency vet at night. I was met by Justin at the door for a quick assessment, as I couldn't go into the clinic because of covid regulations. Justin was very compassionate and understanding of my dog's situation, and I felt at ease as I watched them go back into the clinic. I went to sit in my car and wait for the update from inside. My phone rang and It was Dr. Birch on the other end, he said I needed to come inside to talk which I knew meant the worst. Dr. Birch explained to me what was going on inside the abdomen of my dog, how it was affecting his body, and that it was a terminal situation. He still laid out a gradient of options from taking him to a specialist at the U of M to putting him to sleep that night. I was very grateful for his honesty in offering up all the solutions he did. But we both agreed for a 14 year old dog in his situation putting him to sleep was the best possible outcome. I couldn't do it that night without the family saying good bye. The next day I called my normal vet to see if I could take him there for his final appointment, as he'd been going there for the last 7 years and I wanted them to be a part of it. They couldn't, or wouldn't, make time for me and my dog for at least 3 days. This was very disappointing to me. That day I came home from work and my dog had declined further, and I made the decision to bring him in overnight to have him put to sleep. At 10 PM, I was met by Justin again at the door as I carried my dog in. His genuine compassion to my dog again was apparent, but it was also extended towards me as he told me what the process would be. He then took my dog to the back to put a port in his leg for the shots. This was something different from when I've done this before. For me it meant my dog would only be stuck by 1 needle, not the 3 or 4 they actually use. When they came back, Justin put down the plushest fleece blanket on the table I'd ever seen. They then gave me all the alone time I wanted before Dr. Birch came in. Once again Dr. Birch was a true professional explaining to me what was about to happen, and how my dog would react. And he gently petted my dog the whole time to help ease him as I said good bye and he slipped into his sleep. Dr Birch left and they then gave me all the time I wanted alone to say good bye myself. One last time Justin came in offering his condolences and wrapped my dog in that huge soft blanket and took him away. I was offered time to sit in the room as long as I wanted, but all I had to do was simply walk out of the clinic alone. S M A E C thank you for your services, hours, and location. People don't bring their pets to you for the fun regular stuff, it's got to be a whole different world at your clinic from dusk to dawn. I appreciate that to the fullest. Justin and Dr. Birch, Thank You doesn't even start to cover the appreciation I have for you two! The whole experience I had was only 24 hours long. But the good memories I have of one of my worst times will forever be in my mind. Thank You, Rob and Braden

I would give zero stars if possible. I called them late on Sunday night, 7/19, because our dog had…read moresuddenly started stumbling around and could not open his eyes. It seemed like he was having trouble breathing. They refused to let me come in with him. I told them I think my dog is dying and they seemed to have no compassion and basically said there wouldn't be anything they could do anyway. I can understand it might have been better to go somewhere that has 24-hour monitoring/hospitalization, but I didn't know that at the time. It was the complete lack of empathy and caring to explain that has me leaving this review. It's like they just wanted me to get off the phone. And our dog died the next morning. Rest in peace, Vinny

Absolutely will not take my pet anywhere else. Dr Torvik and staff are knowledgeable and go the…read moreextra step with my hard to handle dog. They even trimmed my parakeet's beak.

The staff was so friendly and kind! I brought my reactive dog in for his rabies vaccine and they…read morewere very understanding and accommodating to his needs. The vet we saw was very kind and informative! Even my reactive dog liked him!

I have been taking my dog there for five years and even though we no longer live just down the…read morestreet. I wouldn't go anywhere else. These guys are top-notch wonderful people that know their stuff. We have had nothing but great experiences with the staff and their professionalism. They are an amazing group of people.

I brought my dog in to get her teeth cleaned. I signed up for the care club. They did not diagnose…read morethat she had heart problems. They did bloodwork and x-rays and now they want me to pay $700 plus after she died because they were not competent enough to diagnose her condition Do Not Take Your Animals Here!!!!!!!!!!

Highly recommended as THE CLINIC for your pet…read more We have taken our pet to River Valley for many years. Just recently our pet passed and River Valley was there all the way with us. It is said that "it's not how you arrive, but how you leave" that's most important. River Valley has always provided care, transparent advice, and required services while giving suggestions on what else our pet could need without "selling" - I've always appreciated their approach to pet care. Their approach only got better when it was time for our pet to pass - their compassion and approach to a difficult decision with a pet that had no possible form of recovery was as if they were family. This is hard to find. Our sincere thanks for the years of service and the compassion with which you provide care. A special callout to Dr. Joe and Emily.

do not go here. they will jack up your bill and have your pet leave as sick as when they came. only…read morefull of drugs and over medicated. They actually asked if we had care credit? I was honest about the finances. they went way over what we had and assumed we would open a care credit. our dog was no better when he left. They didn't listen to my choices. They did X-rays and charged 700$ for two. we agreed to wait and they did them anyway. Just stay away.

They did have a good vet a few years ago but the little girl they have now is a petulant person who…read morecare more about putting a crippled, sick 13 year old animal on meds so they can make money rather than letting the animal be euthanized. She apparently does not care about quality of life of the animals or even less so for the owner, which is the paying customer. I can't imagine someone going not the veterinary field who is ok with an animal living a miserable life. Very poor ethos at this business. In particular I had to deal with a Talia Schmidt. Very dismissive and has a condescending attitude. Typical millennial. The world needs more traditional vets, farm vets that care about the owners and the animal. It is a service and the customer should always get what they want since we pay for it.

Great Doctors, surgeon, and technicians. They took such good care of my little dog. Pre-and post…read moresurgery care was professional. I am glad I changed clinics to come to Southfork.