I just called to report Cab #13 and the woman that answered the phone barely had a pulse and couldn't have cared less. I was driving behind #13 on 76 East towards Philly for several miles while he swerved all over the road and almost caused AT LEAST a dozen accidents including almost hitting me. I'm not talking aggressive cabbie driving, switching lanes and all that...I'm talking straight up drunk driving behaviors like straddling the middle line repeatedly and swerving within inches of other cars multiple times. He was WORSE even than a drink driver and could've killed multiple people. He shouldn't even have a driver's license let alone be driving for a cab company. I've never seen a worse driver. Judging by the rest of the reviews this company will clearly KILL YOU! STAY. AWAY. read more

Grab-A-Cab - THIS DRIVER WILL KILL YOU AND EVERYONE ELSE ON THE ROAD. STAY. AWAY. - Taxis Near Me - Temple, Pennsylvania

Well grab a cab almost got me killed. Was gonna take taxi to philly. taxi #97. They wouldnt give me his name. He was looking at his phone, and lighting up in a pouring rain storm. Runs the curb near queen city restaurant at 50 miles an hour. Says there was something in road. No one around us hit anything. Had no concern if i was injured. They send truck with tires to cover up accident. He totally destroyed two passenger side tires. NEVER EVER USE GRAB A CAB. YOUR RISKING YOUR LIFE. DISPATCHER WAS MORE WORRIED ABOUT TAXI THAN ME ! There is no 0 or they would get it. read more

If I could give zero stars I would. I just spoke to the rudest person over the phone who answered the phone as "yep". Then continued to speak as if I was inconviencing him for trying to book a cab service from this company (this is actually his job). I asked to speak to someone else or his supervisor and he hung up the phone. Obviously I would not recommend. Unless you enjoy being verbally berated over the phone.... read more

Worst customer service get it together ! , dispatcher very rude and yelling through the phone. Waited 40 mins for them to tell me they called me to see if I still needed it and never sent the cab to begin with ! Cab supposedly came and never beeped the horn or nothing never calling this company again better off calling the Mexican cab or metro ! read more

What a crappy taxi service. When we ordered a taxi, they let us know that it would be about 10 minutes. 40 minutes later, still nothing. Called them to find out what the deal was, and got nothing but attitude from their receptionist. DO NOT USE THIS HORRIIBLE SERVICE. I know that I'm from a big city by but I expect the taxi companies in the middle of nowhere to be a little more responsive than this company. read more

DO NOT USE THIS CAB SERVICE! The driver took 30 minutes to pick us up from the Reading Intercity Bus Terminal, and upon arrival did not call my cell phone like he was supposed to, we had to approach him to ask if he was our driver. His response (BETWEEN HIS ONGOING PERSONAL CELL PHONE CONVERSATION) was if we were going to some school or something? The word 'school" is in our address, but he had no idea where he was taking us. He continued to text through out the drive, swerving into on coming traffic, etc. The cab was very nondescript on the inside as well. He had no information posted, and if I wasn't in such a hurry at the time, I should have refused to enter the cab. The entire ordeal was completely unprofessional and a potential threat to my life. read more

A man came into my work and asked if we could call him a cab because he didn't have a phone. We did and he said he would wait outside. The cab came but the man was gone. The driver called our office and flipped out..like actually yelling...about how we made him lose money. So rude and unprofessional. read more

Do not use this cab service. The drivers are rude, the cabs are about to break down and are dirty. Cab services like this are the reason uber becomes more and more popular to use. read more

If I could rate zero I would their always late tell you 10 mins arrive in 30 cigarette smell in cars some drivers smoke while they drive

Fast service, courteous driver. Gave me pointers on where to eat/drink as I'm not a local.

I used this taxi service this week to go from West Lawn to Richland (Lebanon Co). The dispatcher was very helpful, the flat rate was less than the other taxi service and I was able to charge it. (cash only with other service). The driver was on time and he was very personable and friendly. The cab was marked and very clean. I would recommend this taxi to anyone. read more

Really...what a horrible attitude from their receptionist. I called at 6:00am that I want a cab at 6:30, they asked me to call back because it is not rush hour. Okay. Then I called at 6:30 and tell them I need to go to the Reading Bus Terminal, they said it will arrive in 10 minutes. Usually they will ask me when was the bus and maybe give priority. However, the receptionist didnt ask for a thing. Just fine. I waited from 6:40- 52, I can only see a cab goin to and from without passenger but never got a cab stop by. And the most horrible thing is when I call back the second time to check out where was the cab my and answer is dont call back in every 3 minutes. Finally I DID NOT CATCH THE BUS. I think myself should still call to tell them I DO NOT NEED A CAB at 6:52, I dunt think i can catch the bus in 8 minutes and buying tickets. But my response from the receptionist is " This is not funny". I dunt think its funny either, I am the one who feel it is not funny when you scheduled everything but ruined by a guy who is low education, impolite idiots. I used the service for a few times. Some drivers are really good but I will not use this F***ing service like this anymore... read more

Awful. The operator is always confused about either where you need to go or where you're being picked up from. Two times in the past week the cab never even showed up. God forbid you're outside of the city-they'll tell you 45 minutes, but the driver never shows up. If you keep calling you either receive a busy signal or their automated answering service. read more

horrible service.. rude customer service... Took forever to come... Sucks.. Zero stars

horrible...there are no other words, they take close to 2 hrs to arrive, and do no have anyone managing time or phones!