Being new to the Wilmington area and someone who values self care, I was excited about Wilmington…read moreHemp Spa. Unfortunately, I didn't get to experience their services. Due to an error on my end, I thought my appt was an hour later than it actually was, and missed my scheduled time. The moment I realized (about 20 min into the appt time), I called the spa. They offered to reschedule me but also told me I'd have to pay my full appt cost ($85) as a no-show fee either way. I completely understand a business needing to charge a no-show fee. Employees' time is valuable and employees shouldn't suffer for my mistake. However given that I was wanting to reschedule/pay again, and that it was an honest mistake, I asked if there was ANYTHING they could do to help me financially on the no-show fee, to allow their employee to still be paid but to maybe cut me a bit of a break on the no-show fee. $85 is a lot of money, especially to pay it twice to get 1 service. Unfortunately they were completely unwilling to do so. Clearly based on the glowing reviews, the spa is great. But the no-show policy seems to me particularly extreme and rigid based on what other spas charge for no-shows. Again, the missed appointment was my mistake, 100%. But I also know as a business owner myself that there is always a little wiggle room, and I wish they had been more flexible for someone who could have been a regular client.

So I have to say I'm a girlie girl, I love being pampered and when asked what I wanted for my…read morebirthday I knew exactly what to tell my sister....a Treatment by Taylor. I, to be fair, had been social media stalking her pages and knew it was a place I needed to check out. Fast forward to my birthday last week and the rainy day we had for us here in Wilmington where I met Taylor and became entranced in the most blissful experience ever. Taylor welcomed me into her space with such a gracious and caring presence that I couldn't wait to walk out of there feeling like a new me. She explained every part of the experience and what I should expect, turned on some music and let me get comfortable. Y'all I can't begin to explain the bliss I experienced. I felt like she took 10 years off of me and at the end of everything I just wanted to stay snuggled under that blanket while the storm literally raged outside. If you have the chance to give yourself the gift of this amazing experience please do so, you'll thank yourself.

I was so pleasantly pleased with my filler treatment. Hayln is a sympathetic and skilled…read morepractitioner. She's also a great listener which is mostly not my experience with other treatment experiences. I am extremely pleased with my outcome and will be returning. It's nice to be listened to.

The European facial was so relaxing and just what my dry, irritated skin needed! The spa is…read moregorgeous. Alex was wonderful. So knowledgeable & kind

I absolutely LOVE this wax studio and its owner, Reese. I came to understand why she's in demand on…read morethe first visit. I've used other services thru the years but I definitely found my waxing place in moon me WS. Reese is great, a professional, patient and I also love her brow tinting now too. ((I don't walk out looking like a muppet )) I only go to her for all the things and already booked myself monthly through Dec. The studio is located in the cargo district, downtown Wilmington, North Carolina, and to get to the studio you can park in the open lot behind the plant stand, which is a plant store. Parking is free and there's also street parking all around the area. The studio is on the second floor. You'll have to go up the stairs and it's one of the last studios on the second floor. it's a very cool area and there's great places to eat all around or sit down and enjoy the sun it's a very dog friendly environment at the cargo district however, I'm not sure if you can bring a dog inside the wax studio unless they're really really well-behaved there is a back room for privacy. It's acquaint small business locally and I will tell you extremely popular. It comes highly recommended. It came recommended to me through various forms and I'm so glad that I decided to try it out. Especially for those that want to try something new like brow tinting. I had never had that before she walked me through the process, she listened to what I was concerned about versus what I was wanting and she did a great job. Reese is the owner and she's also great with new nervous people lol I being one of those! Great bedside manner very professional great customer friendly service. And she makes you very comfortable. I do all the wax things lol so I love that. Her appointments are private. She secures that time just for you she's quick. She's not rushing but quick in that. She knows exactly what she's doing and she's not gonna waste your time. And she also doesn't pressure you to do things you don't wanna do which to me is a big benefit Add especially since I made the decision to finally try the brow tinting after like three visits lol! She's great at shaping the browse too! And all the other waxing services she Office are great as well and you can tell she uses quality products and is quite skilled.

Best. Wax. Ever. I told her after that she is a wax wizard because I have thick course Persian hair…read moreand I am two weeks in and still have barely any growth which is sooo uncommon for me. Super friendly, welcoming and made it so enjoyable and painless. I literally love her and will be going back many many times!!!

Suzettte has been my wax girl since 2018 when I say she is the best I mean she's the best. She is…read moretop-notch when it comes to a Waxing professionalism and sanitation. When anyone mentions a wax my responses Is I have the best waxer in the world. I was very insecure about my under arms because I always had hair bumps but ever since she's been my waxer my skin has lightened up due to the waxing and her recommendations and I'm waving to everyone with a sundress on now honey. she is very detailed, she gives you pointers on what you need to do home and just overall Aplus. Do yourself a favor and book with her.

This review is based off the facial services, the esthetician's customer service, the spa…read moreenvironment, and the knowledge behind the practice here. When the humidity is heavy my skin really struggles. When my skin struggles my stress heightens. When my stress heightens my skin struggles... You see my issue? I had been on a long journey of research, detoxification strategies, and product trial and error to try and fix my epidermal reaction to Wilmington's humid and chemically unbalance environment. I'm pretty well versed in the world of holistic nutrition, hormonal balance, and natural remedies both tangibly and ingestible. I decided to explore Wilmington's knowledge on the subject and see if West Meadow Spa could help me find a solution I had yet to experience. After a very pleasant phone call with the front desk representative, who really made the spa and esthetician seem like a trip to cloud 9, I booked my facial a week in advance and built up my expectations for the visit! She asked me to come a few minutes early to sign some paperwork but my facial was at opening time so when I arrived I waited about 10 minutes for someone to come open the door. I thought it was a little strange for them to ask to come early, for them to be inside the building and see me outside and not open the doors until the clock struck opening time. Oh well! The inside was beautiful with tons of natural products for sale, water and tea options and a cute little lounge area to relax in while waiting. I quickly signed the papers and waited about 5 minutes for the esthetician to bring me in the room. I had received such amazing recommendations about this gal before visiting but upon meeting and consulting with her my high expectations were not met. Everyone has their bad days and it could have been that kind of situation, but in my experience I felt her to be very judgmental and not as well educated as she had been led on to be. She would ask me general prep questions then not have any response to my answers, just going on to the next question. I told her all the things I've tried, things I've researched, conditions I've had in the past etc and at the end of the day she had not one suggestion for me other than to buy the tea they had in shop from a local vendor (which she applied to my face at the beginning of the facial which smelled awesome). Throughout the facial she would give me ask me questions, quietly ponder a response to me answer then in an odd tone say she just didn't know the best way to go about that. It was really strange to me! Any who, the facial was refreshing, as they always are, but did absolutely nothing for my skin that day or in the future. She didn't suggest any helpful products or methods of cleaning, exfoliating, nourishing, etc. Though she did suggest I come back for a belly heating service which is basically a heating pad on your gut, ovaries, etc. that helps balance and calm everything going on down there, especially inflammation. This is a pretty cool service, especially for those who actually have serious ovarian and gut concerns, and I don't know anyone else in town that does this unique practice. However it was not really relevant to me and way out of my price range. At the end of the day I spent almost $50 for a semi cleansing/calming facial and learned something new about heat therapy. I really don't want to hurt their business, and the front desk gal was the sweetest thing on this planet (review would have been 2 stars without her involvement), but I really can't see myself recommending West Meadow's facial services to anyone based off this experience.

What a wonderful experience! At 33, I'm embarrassed to say this was my first facial, but now I will…read morebe back! Tracy is so thorough and knowledgeable. I had the special rose facial and left with my whole body relaxed. Just wonderful! I also love her use of organic, handmade products and her knowledge of the various lines. I am pleased with my skincare purchases and excited to return!

Relaxation at its best. I actually dozed off and when she finished my skin was as smooth as a…read morebaby's....... Alyson was amazing! In fact I have already booked my next appointment!

Today, I received an unbelievable facial by Alison...It was beyond a facial...the most amazing skin…read moretreatments, relaxing massages in between treatments, and such caring, customized skin care advice. Alison is a unique esthetician who absolutely loves what she does...making your skin radiant and fabulous! I will be going back again and again!

It was disappointing. Everything about it. The facial was so sloppy. When I got home I literally…read morehad to rinse off my face. I paid for the upgrade light service on my face, she didn't even know how to cover my eyes. I had to ask her to stop, literally to stop.... And cover my eyes correctly. She did. She talked the entire time, and nothing about what she was doing on my skin. Nice enough girl. Needs more classes. I hate to complain but their site keeps asking me to review them. This is probably I don't know two months ago. It was not good.

Just had my second facial at this hidden gem in Surf City NC. My esthetician, Sara works magic on…read moremy skin and it is the most relaxing experience I have every had. She has an amazing touch and you may fall asleep. Highly recommend Isla for any of your skin care needs. I can't wait to go back

I had my upper waterline done. Although excruciating you cannot tell ANYWHERE that it was done. Not…read morenow and not 2 weeks after!

Yvonne is amazing! I just started lash extensions and have been back several times. I just love her…read moreand she does incredible work!! My lashes were almost non-existent and now I feel like a rock star at almost 60 years old. I can't say enough about how incredible she is!!