Pros: Great location. Nice scenery. Calm. The waitress and server staff were nice and gave my…read morefriend a dessert for her birthday. Free birthday soak in group pools. Nice comfortable hammocks. Cons: Expensive and felt "nickled and dimed". $65 for group soaks. Spent $50 on lunch, and they require people to rent the robes for an additional $20. They also run out of lockers sometimes, so in that case, you've got to put your valuables in your car (parking is also not great/limited). I asked that my robe rental be comped because we had to store our stuff in our hot cars, and the assistant manager wouldn't budge. We also waited quite a while to be seated in the restaurant and a number of other groups were waiting as well -- even one that had reservations. Advice to management: If you run out of lockers, reduce the price of something or give a customer more. As an example, forsake the $20 robe rental fee if you are not delivering the full experience and are putting the customer out (this is not Motel 6). Make sure the restaurant is properly staffed - even in between lunch and dinner rushes. Advice to customers: Bring your own robe! Expect to drop at least $150 there, if you eat anything. Call ahead to see how busy they are -- probably best to go in the middle of the week (not Friday or the weekend). I was there on Friday at 12:15P and it was packed. No chairs were available by the pools.

I recently visited Ojo Santa Fe Spa Resort with a friend for a full spa day, including massages and…read moretime in the mineral baths. I really wanted to love this place, and parts of the experience were genuinely great, but unfortunately, one major issue completely overshadowed everything. So the positives, both massages were excellent. The therapists were skilled, professional, and made for a very relaxing experience. That portion of the day absolutely lived up to expectations. Pricey for the services we had but understandable given this was supposed to be "luxury" spa experience. We left the spa for the mineral bathes feeling refreshed and relaxed. However, things took a turn when it came to the facilities and overall management. Instead of being placed in lockers with other spa guests, we were directed to lockers shared with the general public. I genuinely wouldn't have minded but now, realizing their theft issues, I'm disappointed this is where they placed us. I left my jacket on a bench for no more than 30 minutes and it was stolen. I didn't expect that something left briefly in a spa setting would disappear so quickly. What made the situation worse was the response from staff. I returned twice to check Lost & Found and also called only to be left on hold for over 30 minutes. The initial staff I encountered showed very little empathy or urgency. On my second visit, after what seemed like a shift change, the new employees were much more helpful and kind, but by then, it was too late. If they had responded when I initially called, its possible they could have retrieved my jacket. It's incredibly disappointing that this happened at a "high-end spa", and even more so that the response lacked care and accountability. Yes, their waiver states that you're responsible for unsecured belongings, but the idea that something would be taken so quickly in this environment is honestly shocking. For context, the item was a Lululemon jacket, so it's hard not to feel like it was a deliberate theft. When I reached out to upper management, they essentially told me it was MY problem. Noted Ojo Santa Fe. Going forward, I suggest you warn incoming guests of your undeniable theft issues. Bottom line: while the massages were great, the overall experience left a bad taste. If you do visit, be extremely cautious, lock up everything, and don't leave anything unattended, even for a moment. Obviously, I won't be returning.

Wonderful experience here. Thank you! Felt taken care of, safe, and in very good hands. Would…read moredefinitely recommend!

The proof is in the pudding! My skin has never felt or looked better! Kyrsten is a magician when it…read morecomes to skincare. Her facials leave you glowing and she is generous with advice on how to improve and maintain your skin health. The products that she carries are effective and reasonable. Am so grateful to have found her.

Worst massage. Not even a massage but more like soft and very slow touching. Not relaxing as it…read morefelt like a stranger just rubbing me. Masseuse did not have the strength to give a good massage. Spa offered a 20% discount which was nice of them to do.

I was in town for a few days and booked a massage here since I was staying at the hotel. I booked…read moreonline a few weeks in advance and tried to enter my hotel confirmation # but it would not take. The receptionist said they had gotten a new system so things were not quite working right. But I was able to hold the massage reservation with my credit card. If you are staying at the hotel, they recommend you come in the robe from your room which I did. I waited a few minutes in their lounge then my therapist Marisol came and got me. She took me to a nice room around the corner. I got an 80 minute massage. Marisol did a good job working all of my various body parts and ask about the pressure. I said she could actually go hard and she did. Overall a really nice massage. Its a small space so it does not have a changing room or shower facilities so I just went back to my room to shower.

Wow! What a lovely spa. The entry has a beautiful fountain and the receptionist was so sweet and…read morewelcoming. I had the BEST massage from Linda and husband really enjoyed his massage with Guadalupe. We are very glad we chose to come here for our weekend getaway. We booked the 85 minute "Cielo" massages and they were $205 each. Totally worth it! I feel refreshed and renewed.

Beautiful spa at our hotel in Santa Fe! Minimalistic but still cozy and tranquil…read more Loved being able togo straight from our room, across the parking lot, located in the Hacienda part of the hotel. They have seating outside sort of rooftop area for before and after your time here, nice and quite. Plenty of things to buy, gifts, skincare, jewelry. I went for the 85 min massage, so badly needed it, so was super excited to finally get one. Erica my masseuse was amazing, she dug in deep in places, and I was like ouch but in a good way, great tension relief, and she listened when I said no oil in my hair!! Very relaxing at the same time, she was great to let me just enjoy it, not talk too much, because I didn't want to. The hot towels at the end on my feet were amazing and a great ending. I asked to concentrate on certain areas and she did, very much enjoyed this service and my time here. They have a nice clean space and a changing area and lockers for your personal items. Very friendly staff. My friend had the dancing feet reflexology and neck and shoulder massage and said hers was awesome too. Only thing was it was noisy in the hallway and I could constantly hear someone talking, but I didn't let that take away from my massage. Overall I would highly recommend this spa. Great experience. Erica was amazing!

Massage was just ok, the room I had my massage in was off the entry. Noise from the road as well…read moreas I could hear an ongoing conversation between two people for a good 10 minutes...seriously? Not a relaxing environment at all.

Visiting Santa Fe from south FL.... So many massage places to choose from. Glad that when looking…read morefor a place to get a birthday massage, I came upon and booked with High Desert. I booked with Georgia over the phone and met Georgia upon entering and then departing. Jordan was an excellent deep tissue massage therapist. From scalp to jaw, arms to legs, hands to feet. The perfect touch all over. Nice, quiet and dark, with gentle music in the air. I highly recommend High Desert.

We stayed at the El Dorado, so we booked a massage at the Nidah Spa. Earlier in the day, we popped…read morein to ask what time we should get there before the appointment, and we were told 20 minutes if we wanted to enjoy the steam room before our appointment, and 10 minutes if we didn't. I think we arrived about a half hour early, and then had time to relax before our appointments. The massage was very high-quality and therapeutic, made better by the other opportunities to relax during our time there.

Brenda did the best salt scrub I've ever had. I am a semi regular at this spa, and today's salt…read morescrub session is the best I've ever had , here or any other place. It was wonderful

Mike gave me an amazing 80-minute therapeutic massage experience. Super communicative, thorough,…read moreand addressed my focus areas specifically (neck and right shoulder). Really terrific space and experience, from booking through the massage itself and checking out. Great work.

I have seen Dana for deep tissue massage several times now and she's the best I've ever had in 15…read moreyears of getting regular massage. I have a lot of tight muscle issues and I need a lot of pressure and she can deliver. Highly highly recommend!!

I booked an appt online and received a confirmation email. When I showed up for my appt, there was…read moreno one there. There was a sign telling clients to go to the Apothecary restaurant to let them know you were there for an appt. I did this and was informed that the spa owner was not on site. The hostess at the restaurant called the spa owner for me and I was informed that she would not be available for the appt. This was the most horrible experience I have ever had. On top of that, there is construction going on and you have to go downstairs to access the spa area. The spa is dated and does not look "healing" one bit.

Very interesting place in beautiful downtown Tucson. My 88 year old father and I were visiting from…read moreArizona. We had been in the mountains and my father became ill with Altitude sickness. He saw a doctor n the mountain and felt much better with oxygen, well we still had to make it a couple of hours to Tuscon and wait for our flight. We used the little canisters of oxygen that you inhale but they did not help that much. I brought him to the oxygen bar and they got him all situated on oxygen at a table in the back of their restaurant and he felt so much better!! The pretty restaurant. Is very tasty, servers very kind, food a bit expensive. But totally worth it for the Oxygen!! Thanks gentlemen you really helped us out on a tough day!

Great massage nice clean place. Very comfortable and…read morerelaxing atmosphere I highly recommend this spa

Amazing lymphatic drain so relaxing!!!! A must when in Santa…read morefe new mexico Just visiting a perfect 60 min

I booked Kalalea for an in-home massage for my 90-year-old dad and his 80-year-old lady friend who…read morewere visiting. They both loved it and felt wonderfully relaxed afterwards. Thank you Kalalea for making their stay in Santa Fe even more magical and memorable!

I scheduled a reiki session with her and I am so glad I did. Although I am staying at a resort…read morewhich had a lot of typical (and also very good) massage offerings, I wanted to explore something a little different. I reached out via email and she was really great about fitting me in when she had a cancellation. I had only done reiki once before, and didn't know what to expect. I really felt like the reiki was effective and I am looking forward to doing more.It was really amazing with how much she was able to pick up on underlying issues without me mentioning them. She gave me some tips for a range of healing things I could do which was very helpful.